Job purpose :- To maximize the financial, operational, and strategic value of the organization's properties and administrative resources through effective asset lifecycle management, digital transformation, cost optimization, risk control, and performance-based service delivery. The Director ensures that property and administration functions operate as value-creating business partners rather than merely support services.

Strategic Accountabilities & Responsibilities

Property portfolio strategy and value optimization

1. • Develop and implement a property portfolio strategy aligned with the organization's business plan and long-term growth objectives.
   • Assess property utilization, occupancy, condition, operating costs, and business value.
   • Identify underutilized, idle, redundant, or non-performing properties and recommend leasing, redevelopment, consolidation, or disposal.
   • Develop property lifecycle plans covering acquisition, operation, maintenance, refurbishment, and disposal.
   • Evaluate major property investments using financial analysis, total cost of ownership, and return-on-investment criteria.
   • Maintain an accurate, centralized, and legally compliant property portfolio database.
   • Advise executive management on property-related investment decisions and long-term liabilities.

Smart facilities and predictive maintenance

1. • Introduce preventive and condition-based maintenance systems to reduce equipment failures and emergency repairs.
   • Implement computerized maintenance management systems (CMMS) or integrated facilities management platforms where appropriate.
   • Use maintenance history, inspection findings, and operational data to prioritize interventions.
   • Establish service standards for building availability, response time, maintenance quality, and user satisfaction.
   • Monitor energy, water, utilities, and space utilization to identify efficiency opportunities.
   • Apply risk-based maintenance priorities to critical buildings, infrastructure, and equipment.

Asset governance and accountability

• • Establish a comprehensive asset governance framework with clear ownership, custody, and accountability.

1. • Introduce barcode, QR-code, RFID, or other digital asset tracking solutions where cost-effective.
   • Integrate asset records with Finance and Procurement systems where feasible.
   • Implement risk-based physical verification and exception reporting.
   • Establish controls over asset transfers, write-offs, losses, disposals, and obsolete equipment.
   • Ensure management has reliable information on asset condition, utilization, replacement needs, and lifecycle costs.

Administrative transformation and digitalization

1. • Redesign administrative processes to reduce unnecessary paperwork, delays, duplication, and manual approvals.
   • Introduce electronic document management, digital workflows, and automated approval processes.
   • Establish a centralized service-request system for facilities, transport, office supplies, and other administrative needs.
   • Define service-level agreements (SLAs) for internal administrative services.
   • Use dashboards to monitor service requests, response times, unresolved issues, expenditure, and customer satisfaction.
   • Promote appropriate information security, records retention, access control, and data confidentiality.

Cost optimization and financial performance

1. • Develop a cost-optimization program covering property operations, maintenance, utilities, transport, supplies, and outsourced services.
   • Establish baseline operating costs and measurable savings targets.
   • Apply total cost of ownership analysis when evaluating leasing, purchasing, outsourcing, repairs, and replacements.
   • Review contracts and supplier pricing to identify inefficiencies and opportunities for better value.
   • Develop lifecycle replacement plans to avoid excessive repair costs and unplanned capital expenditure.
   • Track verified savings and distinguish actual savings from cost avoidance.
   • Provide executive management with periodic financial and operational performance reports.

Strategic procurement and vendor performance

1. • Work with Procurement to develop category strategies for property, facilities, fleet, maintenance, utilities, and administrative services.
   • Establish measurable supplier performance standards, including quality, cost, timeliness, safety, and responsiveness.
   • Monitor contractor compliance with contractual obligations and service-level agreements.
   • Conduct periodic supplier performance reviews and risk assessments.
   • Support competitive sourcing, contract consolidation, and lifecycle-based procurement decisions.
   • Ensure all sourcing and contract-management activities comply with applicable procurement policies and delegation-of-authority requirements.

Enterprise risk, compliance, and business continuity

1. • Maintain a property and administration risk register.
   • Identify risks relating to ownership documentation, leases, building conditions, fire safety, security, utilities, environmental compliance, and business interruption.
   • Establish controls for high-risk properties and critical administrative services.
   • Coordinate emergency response plans, business continuity arrangements, and disaster recovery for facilities.
   • Ensure timely renewal of permits, insurance, leases, certifications, and other statutory requirements.
   • Report material risks, incidents, control failures, and corrective actions to executive management.

Sustainability and resource efficiency

1. • Develop practical initiatives to reduce energy consumption, water use, waste, and unnecessary resource expenditure.
   • Assess the business case for energy-efficient equipment and building improvements.
   • Introduce utility monitoring and periodic consumption reporting.
   • Incorporate sustainability criteria into property investment, maintenance, and procurement decisions where appropriate.
   • Track savings and environmental improvements against established baselines.

Organizational leadership and service excellence

1. • Build a high-performing Property and Administration team with clear responsibilities and measurable objectives.
   • Establish departmental KPIs, individual performance targets, and regular performance reviews.
   • Develop staff competencies in digital systems, asset management, facilities management, and contract administration.
   • Introduce an internal customer feedback mechanism to measure service quality.
   • Promote a culture of accountability, continuous improvement, ethical conduct, and evidence-based decision-making.
   • Advise senior management on organizational capacity, resource allocation, operational risks, and improvement priorities.

Leadership and reporting

1. • Lead, supervise, coach, and evaluate departmental staff.
   • Establish annual work plans and departmental performance targets.
   • Prepare periodic reports for senior management.
   • Coordinate with Finance, HR, Procurement, Operations, Legal, and other departments.
   • Promote accountability, teamwork, and professional service delivery.

Job Purpose:- To provide strategic and operational leadership for the Specialty Coffee Division, ensuring the sourcing, processing, quality management, product development, marketing, and commercialization of high-quality specialty coffee for domestic and international markets. The role is responsible for developing and implementing divisional strategies that enhance coffee quality, strengthen relationships with producers and international buyers, expand market presence, maximize revenue and profitability, and promote sustainability, traceability, and compliance with international specialty coffee standards. The position also leads divisional teams, manages budgets and resources, establishes performance targets, and drives continuous improvement to strengthen the company's competitiveness and position Ethiopian specialty coffee in the global market.

Key Responsibilities and Accountabilities

Strategic Leadership and Business Planning

• Develop and implement the Division's annual strategy, business plan, budget, and KPIs in alignment with corporate objectives.
• Identify growth opportunities in specialty coffee, new markets, differentiated products, and strategic partnerships.
• Monitor market trends and divisional performance, providing periodic reports, forecasts, and strategic recommendations to management.

Commercial Performance and Financial Accountability

• Own the Division's commercial results, including revenue, export volume, specialty premiums, gross margin, and profitability.
• Establish pricing strategies and lead negotiations for specialty coffee contracts, key accounts, and strategic customer agreements within delegated authority.
• Monitor financial performance, control costs, and implement corrective actions to achieve approved commercial targets.

Farm-to-Export Value Chain Management

• Oversee the entire specialty coffee value chain, from sourcing and traceability to quality assessment, lot preparation, sales, and export readiness.
• Coordinate sourcing, processing, warehousing, and logistics to ensure product availability, operational efficiency, and timely fulfillment of customer commitments.
• Maintain accurate lot records, traceability documentation, and operational controls while addressing bottlenecks and performance gaps.

Quality Governance and Specialty Coffee Excellence

• Collaborate with the Head of Quality to assess and jointly approve specialty coffee lots for sale in accordance with established quality standards and customer specifications.
• Promote quality consistency, traceability, processing innovation, and product differentiation to strengthen specialty coffee value and premium realization.
• Monitor quality deviations and customer complaints, ensuring root-cause analysis, corrective actions, and continuous improvement.

International Market Development and Customer Relationship Management

• Develop international market opportunities and strengthen relationships with specialty coffee buyers, importers, roasters, and strategic partners.
• Lead customer engagement, commercial presentations, sample programs, and negotiations to expand sales and improve customer retention.
• Represent the Division at trade fairs, cupping sessions, industry events, and strategic business meetings to enhance market presence and brand reputation.

Specialty Coffee Offers, Events, and Microlot Auction Management

• Approve specialty coffee offer lists, product positioning, pricing, and customer-facing commercial information within delegated authority.
• Plan and oversee the annual specialty coffee event calendar and Kerchanshe Microlot Auction, ensuring effective coordination, buyer engagement, and commercial readiness.
• Evaluate event and auction performance against revenue, buyer participation, lot sell-through, and premium realization targets.

Cross-Functional Coordination and Commercial Governance

• Maintain clear roles and decision-making boundaries between the Specialty Coffee Division and the Commercial team to prevent conflicting commitments and pricing inconsistencies.
• Coordinate with Quality, Sourcing, Finance, Marketing, and Export & Logistics to align resources, customer commitments, and operational priorities.
• Resolve first-level commercial and operational disputes, ensuring adherence to company policies, approval limits, and escalation procedures.

Team Leadership, Performance Management, and Capability Development

• Lead, coach, and motivate all Division staff, establishing clear responsibilities, performance objectives, and accountability for results.
• Conduct regular performance reviews and appraisals, identify competency gaps, and implement training and professional development initiatives.
• Foster a high-performance culture built on collaboration, integrity, continuous learning, and achievement of divisional objectives.

Risk Management, Compliance, and Internal Controls

• Maintain and approve the Division's risk register, mitigation plans, and corrective actions covering commercial, operational, financial, quality, and reputational risks.
• Ensure compliance with contractual obligations, export requirements, company policies, traceability standards, and applicable quality and sustainability requirements.
• Monitor risk exposure, investigate significant deviations, and ensure timely corrective action and escalation of material issues to management.

Performance Monitoring, Reporting, and Continuous Improvement

• Chair the weekly Specialty Coffee Division review meeting to assess sales, sourcing, quality, operations, customer commitments, and outstanding actions.
• Monitor divisional KPIs and prepare periodic performance reports, forecasts, and management updates, highlighting achievements, risks, and corrective measures.
• Drive continuous improvement through data-driven decisions, process optimization, cost efficiency, and systematic follow-up on agreed action plans.

1.  Deputy General Manager (DGM)                                                                                                      

Department: Executive Management Reports To: The general Manager Location: Addis Ababa

Key Duties and Responsibilities:

• Support the General Manager in executing company strategy and managing daily operations.
• Coordinate technical teams and ensure timely, high-quality project delivery.
• Monitor project schedules, budgets, deliverables, and performance indicators.
• Coordinate departments, clients, and stakeholders to resolve operational and technical challenges.
• Prepare management reports and recommend improvements in operational efficiency.

Salary; Attractive as to the company salary scale Application Instructions

About Redat Medical Plaza
Redat Medical Plaza is a modern, patient-centered healthcare facility bringing together leading medical professionals, advanced diagnostic and treatment services, and a premium clinical environment under one roof. We are committed to delivering accessible, high-quality healthcare while creating a professional and collaborative workplace for our growing team.
At Redat, we believe great healthcare starts with great people. We provide an environment where healthcare professionals and support staff can grow, collaborate, innovate, and make a meaningful difference in patients’ lives.

Join Redat Medical Plaza and be part of a growing team shaping the future of modern healthcare.

Duties and Responsibilities

1. General Service Management

Plan, coordinate, and supervise daily general service activities; ensure the effective utilization of company resources, facilities, and equipment; and monitor the performance and discipline of general service staff

2.Facility and Maintenance Management

Follow up on building maintenance, plumbing, electrical systems, lifts, furniture, and office equipment; identify maintenance needs, coordinate timely repairs, prepare maintenance requests, follow up with technicians, suppliers, and contractors, and implement preventive maintenance schedules.

3.Vehicle and Transportation Management

Monitor company vehicles, servicing schedules, repairs, and proper utilization; maintain vehicle service, fuel consumption, mileage, and related records; coordinate vehicle assignments; and ensure timely servicing and inspection

4.Sanitation and Cleanliness

Supervise cleaning and sanitation activities throughout the facility, ensure proper implementation of cleaning schedules and hygiene standards, and monitor the availability and utilization of cleaning materials and related supplies

5.Security and Parking Management

Coordinate security activities to protect employees, patients, visitors, and company property; monitor parking operations and orderly vehicle movement; prevent unauthorized parking and misuse of company premises; and follow up on security incidents and report them to management.

6.Asset and Equipment Management

Monitor the condition, use, and maintenance of company assets and equipment; maintain records of general service materials, tools, and equipment; and report damaged, missing, or malfunctioning assets and follow up on corrective actions.

7.Staff Supervision and Coordination

Assign duties and monitor the performance of general service employees; coordinate with HR, Finance, Procurement, IT, and other departments on operational requirements; and ensure staff compliance with company policies, safety procedures, and work schedules.

8.Procurement and Cost Control

Identify general service material and maintenance requirements; coordinate with Procurement and Finance regarding quotations, purchasing, and payments in accordance with company procedures; monitor general service expenses; and recommend cost-saving measures

9.Reporting and Documentation

Prepare periodic reports on maintenance, vehicles, sanitation, security, parking, and other general service activities; maintain accurate records of service requests, repairs, expenses, and asset utilization; and report urgent issues, operational risks, and unresolved maintenance problems to management.

10.Other Responsibilities

Ensure compliance with workplace safety requirements and organizational procedures, respond to urgent operational and facility-related problems, and perform other related duties assigned by the immediate supervisor.

1. Organizational Overview

ORDA Ethiopia is a national non-profit, non-governmental organization established in 1984 and duly registered by the Authority for Civil Society Organizations (Registration in 2019 with registration No. 0607. ORDA Ethiopia has over 42 years of humanitarian and development experience, which applies a humanitarian-development nexus approach, seamlessly integrating emergency response with sustainable, long-term interventions.

The organization is deeply rooted in the Amhara Region and has expanded its geographic reach to neighbouring regions, including Tigray, Afar, and Benishangul-Gumuz.

ORDA Ethiopia is currently preparing to implement five years’ project titled "Sustainable Transformation through Resilient WASH and Private Sector Engagement for Conflict-Affected areas with Integrated Natural Resource Management" (STREAM) funded by the Embassy of the Kingdom of the Netherlands (EKN).

The STREAM project is designed to achieve a sustainable and climate-resilient transformation of WASH systems. It ensures inclusive, community-owned, and market-supported access to safe WASH services and livelihood opportunities, ultimately benefiting over 500,000 people across 20 conflict- and climate-affected woredas in four regions of Ethiopia: Amhara, Tigray, Oromia, and Benishangul-Gumuz.

To ensure the successful, high-impact implementation of the STREAM project across all four regions, ORDA Ethiopia is seeking a competent, visionary, and committed professional for the role of Hub Director

Job Description and Job-holder Attributes

1. Position Summary

The National Hub Director provides strategic leadership, overall management, and operational oversight for the STREAM Project. The role is responsible for leading the planning, coordination, implementation, monitoring, and reporting of project activities to ensure agreed objectives, results, outputs, and targets are achieved on time, within budget, and in full compliance with ORDA Ethiopia, the donor, and applicable partnership agreements.

The Hub Director supervises the hub’s technical and operational teams, coordinates closely with national and regional governments, cluster-level project structures, and private-sector actors, and builds strong partnerships to promote harmonized implementation, technical quality, climate resilience, inclusive and community-owned WASH services, and sustainable livelihood opportunities in conflict- and climate-affected communities. Furthermore, the role ensures robust financial and operational controls, partner accountability, risk management, safeguarding, gender equality, disability inclusion, environmental and social responsibility, and evidence-based learning across the project lifecycle.

1. Duties and Responsibilities

3.1 Project Leadership and Management

• Provide overall strategic, managerial, and technical leadership for effective project implementation in accordance with the approved project document, results framework, budget, work plans, and partnership agreements.
• Oversee project start-up, administration, and execution, ensuring interventions are delivered on time, within budget, and aligned with ORDA Ethiopia, national, and donor quality standards.
• Facilitate the annual development of detailed implementation plans, ensuring rigorous technical quality and adherence to core project approaches (climate resilience, integrated natural resource management, market-based sanitation, and private-sector engagement).
• Ensure effective coordination between the National Hub, cluster offices, woreda-level teams, implementing partners, and ORDA Ethiopia's Head Office.
• Systematically integrate community engagement, gender sensitivity, social inclusion, conflict sensitivity, and the "Do No Harm" principle into all project activities and safeguard beneficiary accountability standards.
• Ensure that project achievements, lessons learned, good practices, and innovations are documented, validated, and widely disseminated to inform program improvement.
• Collaborate closely with ORDA Ethiopia enabling departments (finance, procurement, property and facility, human administration, and security) to ensure operational systems effectively support field activities.
• Ensure ORDA Ethiopia’s safeguarding policies are strictly implemented across all clusters, reporting any form of abuse immediately to the organizational safeguarding officer.

3.2 Partnership and Stakeholder Coordination

• Lead coordination and collaboration among ORDA Ethiopia, implementing partners, government institutions, private-sector actors, and technical partners.
• Maintain constructive working relationships with donor and other authorized donor representatives, ensuring timely communication, effective follow-up, and compliance with partnership commitments.
• Establish clear partnership frameworks, coordination mechanisms, capacity-strengthening plans, and joint performance reviews, ensuring roles, responsibilities, and reporting lines are transparently defined.
• Promote alignment with regional and national priorities by fostering active coordination with relevant government offices across the four project regions.

3.3 Team Management

• Lead, supervise, and motivate the National Hub's technical and operational teams, fostering a collaborative, respectful, and high-performance work environment.
• Guide recruitment, staff orientation, deployment, capacity development, and performance management in alignment with ORDA Ethiopia human resource policies.
• Communicate clear expectations, provide regular formal and informal feedback, and ensure team members have the necessary tools, resources, and support to reach their objectives.

3.4 Finance, Procurement, and Compliance Management

• Oversee the effective management and utilization of project resources in accordance with approved budgets, donor regulations, and ORDA Ethiopia procedures.
• Ensure timely finalization of partnership agreements with implementing partners and relevant regional governments.
• Oversee the preparation and review of annual budgets, cash-flow forecasts, expenditure plans, and budget revisions through proper approval channels.
• Monitor financial reports and internal controls to guarantee transparent resource utilization and timely financial reporting to management and donor.
• Ensure sub-grantees and implementing partners comply fully with financial, procurement, logistics, human resources, and internal control requirements.

3.5 Monitoring, Evaluation, Accountability, and Learning (MEAL)

• Oversee the implementation of the project's MEAL framework, results framework, performance indicators, and data collection systems.
• Ensure reliable, verifiable, and disaggregated data is collected and analyzed to monitor progress and assess intervention quality.
• Promote accountability to affected populations through accessible feedback and complaints mechanisms, community consultations, and timely responses.
• Ensure independent evaluations, assessments, and lessons learned directly inform project adaptation and knowledge sharing.

3.6 Safeguarding, Integrity, and Risk Management

• Promote a zero-tolerance approach to sexual exploitation, abuse, harassment, fraud, corruption, and retaliation.
• Ensure rigorous compliance with organizational safeguarding, PSEA, anti-fraud, gender, and child protection policies across all staff, consultants, suppliers, and partners.
• Ensure safeguarding concerns and allegations are promptly reported through designated channels and managed in adherence to survivor-centered and confidential principles.
• Assess and manage environmental, social, and conflict risks to ensure sustainable use of natural resources and adherence to Do No Harm standards.

3.7 Representation and Communication

• Represent ORDA Ethiopia and the STREAM Project at government, donor, NGO, and technical working group meetings within the limits of delegated authority.
• Establish and maintain strong relationships with community structures, local governments, civil society, and private-sector stakeholders.
• Ensure appropriate project visibility and proper acknowledgement of EKN and partners in line with agreed communication guidelines.
• Protect the institutional reputation of ORDA Ethiopia by ensuring external commitments strictly respect delegated authority limits.

Re-Advertise

Internal/ External Vacancy Announcement

ORGANIZATIONAL OVERVIEW 

The National Election Board of Ethiopia (NEBE), re-established by proclamation No. 1133/2011, is the constitutionally mandated body to conduct elections, organize referendum and regulate political parties in Ethiopia. NEBE is working to boost its’ institutional strength with a special focus on enhancement of human resource capacity. Accordingly, NEBE would like to invite applicants for Deputy Head, General Service Department position who meet the following requirements.

Required number:         One

Reports to:                    Head, General Service Department

Duty station:                  NEBE Head Quarter, Addis Ababa

Duration:                        Permanent

Salary:                             As per the organization salary scale

Job Summary

The Deputy Head, General Service Department is responsible for a fully functional assistant department head level and is responsible for budgeting, fleet operation, staff organization and development, performance evaluations, employee relations, prioritizing and assigning work, and related activities.

Duties and responsibilities

Primary responsibilities of the Deputy Head General Services Management:

• Assist in managing and coordinating general support services, including facilities and administrative support.
• Support in ensuring a safe and conducive working environment for all the NEBE staff.
• Support in overseeing the allocation and utilization of resources for operational needs.

Facilities & Infrastructure Management

• Ensure all NEBE buildings, utilities, and equipment are properly maintained.
• Develop and implement preventive maintenance plans.
• Supervise repair and maintenance works and manage related budgets.

Security Oversight

• Supervise security staff and ensure safety of property, staff, and visitors.
• Monitor security systems (CCTV, access control) and ensure proper incident response.
• Ensure visitor registration and tracking protocols are implemented.

Cleaning and Sanitation

• Oversee cleaning staff and/or contractors to ensure hygiene standards.
• Develop schedules, supervise performance, and ensure waste management practices.

Support Services Supervision

• Manage support staff (drivers, janitors, messengers, laborers).
• Ensure proper staffing allocation, training, and performance management.

Vendor and Contract Management

• Manage service providers (security, cleaning, maintenance, etc.).
• Participate in bid evaluations and contract negotiations.
• Ensure compliance with NEBE and government procurement procedures.

Budgeting and Resource Management

• Assist in preparing and monitoring departmental budgets.
• Recommend cost-effective resource use.
• Oversee procurement of goods and services for general services.

Reporting and Documentation

• Maintain records of facilities, maintenance, and contracts.
• Prepare reports for the Department Head and senior management.

Desirable/Optional Responsibilities:

• Supervise and coordinate construction and renovation projects.
• Liaise with architects, engineers, and contractors as needed.
• Ensure compliance with building standards and safety regulations.
• Other duties assigned by the supervisor.

China Rail Transit Engineering Consultancy – Ethiopia (CRTEC Ethiopia) is seeking an exceptionally qualified, strategic, and experienced Deputy General Manager – Operations & Infrastructure to support executive leadership in overseeing administrative operations, consultancy services, and large-scale infrastructure projects in Addis Ababa.

Position Overview

• Reports To: General Manager
• Duty Station: Addis Ababa, Ethiopia
• Employment Type: Full-Time
• Salary: Negotiable

Key Responsibilities

• Executive Oversight & Operational Strategy:
• • Direct and streamline company-wide administrative and operational workflows in close alignment with the General Manager.
  • Formulate, implement, and periodically review corporate administrative policies, standard operating procedures (SOPs), and operational frameworks.
  • Support long-term strategic planning, resource allocation, and organizational scaling to drive operational efficiency across all business units.
• Infrastructure & Complex Project Supervision:
• • Provide high-level administrative, logistical, and operational oversight for major engineering programs, including airport upgrades/construction, road networks, and technical consultancy engagements.
  • Conduct regular site inspections and operational reviews to monitor progress, enforce quality controls, and ensure adherence to project baselines and contractual timelines.
  • Coordinate project resource deployment, including manpower, equipment, and administrative logistics across multiple active project sites.
• Cross-Functional Leadership & Logistics Management:
• • Lead, mentor, and evaluate cross-functional administrative, procurement, and site operations teams.
  • Oversee supply chain workflows, transport/fleet operations, equipment dispatch, and facility management across head office and field operations.
  • Enforce robust internal control systems to safeguard company assets, optimize overhead costs, and eliminate operational bottlenecks.
• Stakeholder & Partner Relations:
• • Act as the main point of contact for government authorities, project partners, clients, and subcontractors.
  • Facilitate contractual negotiations, resolve inter-organizational disputes, and ensure smooth inter-agency coordination for statutory approvals and permits.
  • Promote strong corporate governance and represent the company in high-level stakeholder meetings and industry forums.
• Compliance, Risk & Performance Monitoring:
• • Oversee strict compliance with Ethiopian legal frameworks, regulations, environmental mandates, and civil aviation/road sector standards.
  • Establish risk mitigation strategies to address operational, safety, legal, and environmental hazards across all active operations.
  • Establish key performance indicators (KPIs) for administrative departments and track operational performance metrics against company goals.
• Executive Reporting & Decision Support:
• • Prepare and present comprehensive weekly, monthly, and quarterly administrative, progress, and financial-impact reports for the General Manager and executive board.
  • Provide data-driven operational insights and strategic recommendations to support executive decision-making.

 Position Title: Executive – Administration 

Level: P5/ P6 (Executive/Senior Officer/Officer/ Trainee Equivalent Grade)  

Reporting to: Regional Manager – Administration  

Geographical Location: Varies depending on the region  

Job Overview  

Proactively manage general administration activities and maintain records of day-to-day operations and undertake responsibilities for sourcing, procurement, maintenance, and invoice processing of office supplies, facilities, and amenities. 

Duties & Responsibilities  

Job Description Administrative Operations & Cost Control  

• Manage daily administration, optimizing expenses for maintenance, utilities, communication, hospitality, and office supplies.  
• Oversee office infrastructure maintenance, fixtures, and equipment, representing administration during audits.  
• Supervise communication systems, including video conferencing, landlines, mobiles, and digital infrastructure. 

Procurement & Financial Management  

• Implement and ensure compliance with contracts negotiated with service providers. 
• Procure and manage stationery, food, corporate gifts, and other business supplies.  
• Maintain expense records, process invoices, and manage claims and recoveries. 
• Process material management payments through SAP, ensuring compliance with VFAR and purchase policies.  
• Manage petty cash, prepare vouchers, and handle payments for cellular services, entertainment, and vendors. 

Facility Management & Compliance  

• Coordinate with employees, vendors, and contractors for office procurement, repairs, and maintenance.  
• Maintain financial reports, audits, and office operations documentation.  
• Ensure ISO 14001 compliance for environmental sustainability, managing power, cooling systems, and amenities. 
• Adhere to VFS Administration SOPs, Global Information Security Policies, and Code of Conduct. 
• Ensure license and certification compliance, renewing vendor contracts on time. 
• Manage maintenance contract renewals and vendor relationships.  
• Oversee premises handover and takeover at lease expiry, ensuring clearance certificates.  
• Address inquiries and provide troubleshooting support to ensure customer satisfaction. 

Sustainability: 

• Promote judicious use of natural resources 
• Adhere to the organization’s environment, health, and safety policies, objectives, and guidelines. Anti-Bribery Management Systems (ABMS)  
• Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual. a. Understanding of ethical standards and the importance of integrity in business practices. 

Deputy Manager-Operations (French Speaker)

Edomias International Plc.is the Premier Human Resource solutions provider in Ethiopia serving clients for nearly 20 years.

We invite qualified applicants for the position of Deputy Manager-Operations at one of our clients VFS Global Services Pvt. Ltd.

Equal employment declaration

VFS Global is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against any employee or applicant for employment based on race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, marital status, citizenship, veteran status, or any other characteristic protected by applicable laws.

This policy applies to all aspects of employment, including recruitment, hiring, training, promotion, compensation, benefits, and termination. Employment decisions are based solely on qualifications, merit, and business needs.

We are dedicated to creating an environment where all individuals feel respected, valued, and empowered to contribute to our success.

Purpose of the role

• To manage end to end operations of the VAC whilst ensuring quality and cost saving, ensure compliance to the set processes, and manage people to bring the best efficiency out of them
• To ensure implementation of new process roll outs or changes.

 The Deputy Manager-Operations is Responsible for:-

1. Manage all day to day activities (Administrative and functional conducted at the Visa Application Center which involves:

• Document scrutiny & verification for visa processing
• Handling cash & bank related transactions if assigned
• Maintaining & recording all application data in a timely and accurate manner
• Ensuring all administration & logistics of passport delivery to consulate/applicant/logistics company etc.

1. Conduct regular Audits for all processes & implement all new process rollouts or changes
2. Identify incorrect or incomplete information by regular quality checks thereby ensuring accuracy of the visa application
3. Ensure regular Error Monitoring:-to monitor track and reduce the number of errors every month, within  acceptable limits
4. Maintain & improve level of customer & mission satisfaction by enhancing procedures and continuously innovating methods to increase productivity and cost effectiveness.  Ensure that the Teams are aligned & contribute towards achievement of parameters enlisted in the Tam Objective Tracker.
5. Maintain adherence to the Service Level Agreements for all processes and ensure adherence to Standard Operation Procedures, manuals etc. without any deviation.  Ensure that the Teams are mentored & work towards adherence of all SOP’s/processes, required to be complied with, from an organizational & ISO perspective.
6. Ensure compliance with VFS Global defines principles, policies & procedures as applicable to the role
7. Maintain high standards of ethics, integrity and compliance with corporate procedures
8. Ensure that the entire process is completed within the mandated Turn Around Time.  Ensure that the Teams are aligned & contribute towards
9. Ensure no penalties are incurred and monitor, track and maintain internal errors. 
10. Ensure personal & professional development for self and team by conducting trainings on regular basis (product & process)
11. Provide assistance to staff when needed and handle applicant/customer escalations
12. Liaise with various support functions to handle team related queries
13. Ensure delivery of Value Added Services options and achievement of the VAS targets for the VAC
14. Manage VAC productivity and VAC security (Physical & data)
15. Mentor the team on a regular basis, thereby ensuring a successor is created for the position-assist Manager/Unit Manager in Succession planning

Who we are
SOS Children’s Villages in Ethiopia is an International Non-governmental organization and a member of SOS Children’s Villages International Federation. We started our humanitarian work in Ethiopia with the opening of our first Village in Mekelle, Northern part of Ethiopia in 1974. Since then, we have expanded our programs to different regions where there are significant needs for intervention and where we believe we can work in partnership with all relevant actors to bring sustainable positive outcomes for children’s and young people. 

 Today, we have grown significantly to meet the persistent challenges that confront Ethiopian children who have lost parental care and those that are at risk of losing their parental care. Working in close collaboration with international donors, local government and community-based organizations across eight program locations; we aspire that every child grows up with love, respect and security.

 Want to know more about life at SOS?

 🌟 Explore our Employee Value Proposition Here

 👉 Follow our journey on LinkedIn

 Our Commitment to Safeguarding

 At SOS Children's Villages, safeguarding isn't just a policy, it's a foundational value embedded in everything we do. We are unwavering in our commitment to protecting the children, young people, adults, and communities we serve, as well as our workforce and resources.

We cultivate an environment of trust and accountability where every voice is heard and respected. All successful candidates will be expected to champion our holistic safeguarding principles, actively upholding our Child & Youth Safeguarding Policy, Code of Conduct, and regulations against sexual misconduct, fraud, and corruption.

 By joining our team, you commit to integrating these vital standards into your work, ensuring the highest levels of safety, ethics, and integrity in every action and partnership.

 Together, we create a world where everyone feels safe, respected, and protected

 Join Our Mission:

 Under the supervision of the Project Coordinator, the FCSP Officer is responsible for supporting the planning, implementation, coordination, monitoring, and reporting of project activities in line with approved project plans, organizational policies, donor requirements, and quality standards. The Project Officer works closely with project teams, government institutions, community structures, implementing partners, and other stakeholders to ensure the effective delivery of project interventions and achievement of intended results.

The FCSP Officer contributes to strengthening the capacity of project participants, partners, and community structures through technical support, coordination, training, and continuous follow-up. The position also supports project planning, resource utilization, monitoring and evaluation, documentation of lessons learned, and reporting to promote quality implementation, accountability, sustainability, and organizational learning.

The incumbent is required to carry out his/her duties in accordance with SOS Children's Villages' Safeguarding Policies and Regulations, the Code of Conduct, the "Living our Values" competency framework, and all applicable national and international policies, standards, and legal requirements.

PROJECT IMPLEMENTATION

• Ensure that all support is provided in the best interest of the child.
• Support the planning, coordination, and implementation of project activities in accordance with approved work plans, budgets, organizational policies, donor requirements, and quality standards.
• Provide technical and operational support to ensure timely and effective delivery of project interventions and achievement of project objectives.
• Coordinate the implementation of project activities in collaboration with project teams, government institutions, community structures, implementing partners, and other stakeholders.
• Facilitate the identification, targeting, and engagement of project participants in line with approved project criteria and organizational guidelines.
• Ensure timely provision and appropriate utilization of project resources, materials, and services to support effective implementation.
• Support the integration of cross-cutting themes including safeguarding, gender equality, diversity and inclusion, disability inclusion, accountability, and environmental sustainability into all project activities.

STAKEHOLDER ENGAGEMENT AND PARTNERSHIP

• Build and maintain effective working relationships with government institutions, community structures, implementing partners, civil society organizations, and other relevant stakeholders.
• Coordinate project activities with partners to ensure effective collaboration, harmonization, and efficient delivery of interventions.
• Facilitate regular coordination, review, and planning meetings with stakeholders to strengthen collaboration and address implementation challenges.
• Represent the project in relevant technical working groups, coordination platforms, forums, and meetings as delegated by the Project Coordinator.
• Promote community participation and ownership throughout project implementation to strengthen sustainability.

CAPACITY BUILDING

• Identify capacity development needs of project participants, community structures, implementing partners, and relevant stakeholders.
• Plan, organize, facilitate, and follow up capacity-building activities, workshops, coaching, mentoring, and on-the-job support.
• Support stakeholders to strengthen technical, organizational, and management capacities necessary for effective project implementation and sustainability.
• Promote knowledge sharing and continuous learning among project teams and stakeholders. 

MONITORING AND EVALUATION, ACCOUNTABILITY AND LEARNING

• Monitor implementation of project activities against approved work plans, indicators, quality standards, and budgets.
• Conduct regular field monitoring visits and supportive supervision to assess progress, identify implementation gaps, and recommend corrective actions.
• Collect, verify, analyse, and report project data in accordance with organizational MEAL systems and donor requirements.
• Support assessments, baseline studies, reviews, evaluations, and learning activities as required.
• Promote accountability by facilitating community feedback and complaint mechanisms and ensuring timely response to issues raised.
• Document lessons learned, innovations, good practices, and success stories to support organizational learning and continuous improvement.

REPORTING AND DOCUMENTATION

• Prepare and submit accurate, timely, and quality monthly, quarterly, annual, and ad hoc reports in accordance with organizational and donor requirements.
• Maintain complete, accurate, and up-to-date project records, files, databases, and supporting documentation.
• Provide technical inputs for donor reports, project proposals, work plans, presentations, and other organizational documents as required.
• Ensure proper documentation of project achievements, challenges, lessons learned, and best practices.

OTHER DUITIES 

• Perform other related tasks as assigned by the supervisor or program management.

SAFEGUARDING 

• Ensure adherence to SOS CV policies such as the Code of Conduct, Safeguarding Standards and others as well as the minimum standards of development program
• Ensure that all support is provided in the best interest of the child.
• Responsible for taking part in awareness-raising sessions and capacity building training in relation to Safeguarding and Code of Conduct and to protect children and young people from all forms of abuse, abandonment, exploitation, violence and discrimination
• Support children, young people and program participants to make them understand the Safeguarding risks and protection mechanisms
•   Ensure proper safeguarding procedures and policies are in place to protect programme participant children, young persons, adults and other stakeholders.
• Be vigilant about any possible form of abuse/harm, neglect, harassment, or exploitation against, children, youth and adults in personal and professional lives;
• Report any Incident Management Team or concern within 24 hours to the Incident Management Team, focal person or concerned party through the defined channels for reporting the allegation

ADDITIONAL RESPONSIBILITY S

• Other responsibilities & duties as required by line Manager

Director
Duty Station: Addis Ababa and Gondar, Ethiopia
Employment Type: Full-Time
Salary: Attractive and Negotiable
Application Deadline: Within Seven (7) Consecutive Days from the Date of Publication

About NAEF Ethiopia

NAEF Ethiopia is a charitable organization dedicated to improving the lives of orphaned and vulnerable children through quality education and holistic support. Through St. George's School and related programs, NAEF provides educational opportunities, welfare services, and long-term support that enable children and youth to reach their full potential.

NAEF Ethiopia is seeking a dynamic, visionary, and committed professional to serve as its Executive Director and lead the organization through its next phase of growth, institutional strengthening, and impact.

Position Summary

The Director will provide overall leadership and management of NAEF Ethiopia and St. George's School. The position is responsible for strategic planning, governance support, operational oversight, fundraising, stakeholder engagement, and organizational sustainability. The Director will work closely with the NAEF Ethiopia Board of Trustees and NAEF UK to ensure the successful delivery of the organization's mission and objectives.

Key Responsibilities

• Provide strategic leadership and oversee implementation of NAEF's vision, mission, and objectives.
• Ensure strong governance, compliance, accountability, and organizational effectiveness.
• Oversee the overall performance and quality standards of St. George's School.
• Strengthen systems for monitoring, evaluation, reporting, and organizational learning.
• Lead fundraising, donor engagement, partnership development, and resource mobilization efforts.
• Ensure sound financial management, transparency, and accountability.
• Coordinate major infrastructure and development projects, including school expansion initiatives.
• Build and maintain productive relationships with government institutions, development partners, communities, sponsors, and stakeholders.
• Represent NAEF Ethiopia in national and international forums.

About US

AMG Holdings is a dynamic and diversified enterprise that oversees a strong portfolio of businesses across Ethiopia. Over the years, the company has grown into a leading holding organization, encompassing several subsidiary companies and expanding its operations in the Steel industry, Coffee export, Energy, Construction materials, Chemicals, Real Estate, Agro processing, and other sectors. Its headquarters is strategically located in Gelan Sub-city, Sheger City. In addition, AMG Holdings operates two major industrial parks, further strengthening its presence and contribution to the country's economic development.

Position: Deputy General Manager, Operations & Technical

Location: Adama Industry Park

Roles and Responsibilities:

The purpose of the Grants Coordinator position is to provide essential grant management support to the GM and HoP in delivering quality programmes in line with the NRC Country Office (CO) strategy, Project Cycle Management and Plan of Action.

General responsibilities

• Adherence to NRC policies, guidance and procedures and consideration of NRC global and regional strategies when executing functions related to this role
• Develop and maintain overview of all grants, donor requirements, rules and regulations, and internal and external deadlines, including proper filing of grant documents (including through the grants database – on Cycles dashboard and internal file trees)
• Coordinate the development of donor applications and reports, as well as ensuring donor compliance and quality control
• Contribute to the development and revision of funding proposals, budgets and donor reports

 Specific responsibilities

 Proposal Development

• Support in developing/and or reviewing concept notes and grants proposals in collaboration with Core Competency (CC) Specialists Advisers.
• Contribute to the creation of an evaluation tool to benchmark the quality of proposals and reports, guide future processes, and identify areas for improvement, including current Grants Tracker.
• Support the GM and HoP with drafting fundraising strategy and gap analysis.

Due Diligence Assessments, Grant Agreements, and Partnerships

• Support in the oversight and review the signature of grants agreements including those for implementing partners.
• Support on NRC Ethiopia’s due diligence assessment when and as required by an existing or new donor;
• Support on organisational assessments of Partners as per NRC’s Grants Management procedures;

 Oversight of internal Grants Management Processes

• Grants Management Cycle. Support in overseeing and ensuring efficiency, quality and smooth running of the entire grants cycle management, harmonizing approaches and ensuring adequate feedback is provided for the continued development of grants function
• Support on the coordination with the Regional Office on all Country Office Grants
• Establish and improve systems and tools in line with PCM. Create tools to simplify the processes of proposals and reporting.

 Donor compliance, reporting, and capacity building

• Maintain overview of all grants, donor requirements, rules and regulations, and internal and external deadlines, including filing of grant documents (using the grants database - forthcoming)
• Be familiar with all NRC organisational and donor portfolio compliance requirements and ensure high quality management of grants through meeting of KPIs and deadlines;
• Support and advise programme colleagues with queries related to donor compliance on grants within portfolio;
• Coordinate with other departments (i.e. programmes, finance, M&E) to ensure all documentation required is ready and available for audits (e.g. vouchers, distribution lists);
• Coordinate with Area Managers in the close out of grants, including project close-out meetings;

 General Administration

• Document, analyze, and share learning from proposal and reporting processes, and compliance with donor rules and regulations. Contribute to continuously improve internal grant management systems and processes.
• Ensure all documentation required to be kept by donors is available within the Grants department by maintaining high standard information management/filing systems;

Job  Position:  Quality Improvement Officer

Company:  AHFA Privet Limited Company

Location: - Addis Ababa,
Industry: Food Processing & Trading
Job Type: Full-Time

Required: 1

Company Overview

AHFA PLC, a distinguished member of the MIDROC Group, is an established leader in food processing and trading. We specialize in producing high-quality products under the OCHE brand including pasta, macaroni, vegetable ghee, shortening, and ketchup while also providing dedicated freight transport services. We proudly supply a diverse network of retailers, wholesalers, food service distributors, industrial manufacturers, and import/export businesses, driven by an unwavering commitment to excellence, sustainability, and customer satisfaction.

Job Description

•  Identify program problems and develop quality improvement(QI)
• Generate change concepts and  change ideas to improve program performance
• Plan and tests change ideas for scale up 
• Facilitate systems analysis, using systems modeling, flow charting and root-cause analysis
• Responsible to work with technical staffs and develop, maintain, and implement plans to achieve quality improvement goals. 

HEAD OF QUALITY CONTROL

VACANCY ANNOUNCEMENT

• Position Title: Head of Quality Control
• Location: Kazanchis (In front of Urael Church), AB Zone Building, 8th Floor, Office Number 101, Addis Ababa, Ethiopia
• Working Days & Hours: 6 days a week (Monday to Saturday), Standard full-time office hours
• Basic Salary: ETB 30,000
• Commission / Performance Bonus: Performance-based incentives tied to team deployment speed and quality metrics

JOB OVERVIEW

We are seeking an experienced, strategic, and results-driven Head of Quality Control to lead our quality assurance and deployment operations. In this executive supervisory role, you will oversee a team of Quality Control Officers, streamline deployment workflows, ensure strict compliance with company policies, and drive overall operational excellence.

KEY RESPONSIBILITIES & MAIN TASKS

• Team Leadership & Oversight: Supervise, train, and mentor the Quality Control team to maintain high performance and service standards.
• Candidate Follow-Up & Compliance: Oversee the post-selection process, ensuring that team members promptly contact each selected candidate, clearly explain required documentation, and guide them to fulfill requirements as soon as possible per company policy.
• Deployment Acceleration: Streamline processing timelines, eliminate bottlenecks, and aggressively accelerate deployment speeds for selected candidates.
• Quality Audits: Monitor, evaluate, and audit service delivery and agency operations to ensure compliance with internal standards and regulations.
• Process Improvement: Develop, implement, and refine standard operating procedures (SOPs) to enhance operational efficiency and client/candidate satisfaction.
• Reporting: Maintain accurate digital tracking systems and report key performance metrics, deployment milestones, and quality audits to senior management.

WORKING HOURS & CONDITIONS

• Working Days: 6 days a week (Monday to Saturday)
• Working Hours: Standard full-time office hours

COMPENSATION & BENEFITS

• Basic Salary: ETB 30,000
• Commission / Performance Bonus: Performance-based incentives tied to team deployment speed and quality metrics

AZ PLC is a company that has been in trading business for over 30 years in Ethiopian market. AZ plc, since recently, has embarked on establishing steel tubes and profiles manufacturing plant in Addis Ababa, Nefas silk- lafto sub-city, around Haile Garment. AZ plc gladly invites qualified and motivated professional for the following vacant position.

place of work: Addis Ababa

Salary is negotiable

The type of employment is permanent.

• Proactively monitor and meticulously identify relevant tender opportunities from a wide range of public and private portals, including government e-procurement sites and industry-specific platforms.
• Conduct a thorough initial analysis of all tender documents (RFPs, RFQs, Expressions of Interest) to determine strategic fit, commercial viability, and key submission requirements.
• Lead and project manage the end-to-end bid lifecycle, from the initial opportunity assessment and qualification right through to final submission and any post-submission clarifications.
• Develop, communicate, and diligently manage a detailed bid plan and timeline, clearly assigning responsibilities to various internal stakeholders to ensure all deadlines are met without fail.
• Organize and facilitate structured bid kick-off meetings, ensuring all contributing team members are aligned on the bid strategy, key win themes, and specific deliverables.
• Take ownership of authoring, editing, and proofreading all proposal content, ensuring it is professionally written, persuasive, and fully compliant with all tender specifications and formatting rules.
• Collaborate closely with internal subject matter experts across technical, finance, legal, and operational teams to gather, challenge, and refine information for inclusion in the proposal.
• Manage the systematic compilation of all required supporting documentation, which can include financial statements, insurance certificates, quality policies, and project case studies.
• Ensure the final submission is presented in a highly professional and polished format and is delivered on time via the specified method, whether through an online portal or physical delivery.
• Act as the central and primary point of contact for all tender-related clarifications and communications with the procuring entity, both before and after the submission deadline.
• Maintain, update, and continuously improve a central repository of tender content, including boilerplate text, case studies, team CVs, and project references, to streamline future bid efforts.
• Diligently track and report on all tendering activities and KPIs, including win/loss rates, submission volumes, and client feedback, to provide actionable insights for process improvement.
• Conduct detailed and insightful post-mortem reviews on both successful and unsuccessful bids to identify crucial lessons learned and embed them into our future processes.
• Develop and nurture strong working relationships with internal stakeholders to foster a highly collaborative, efficient, and positive bid-response environment.
• Stay consistently abreast of key industry trends, competitor activities, and any changes in public procurement regulations that could impact our tendering strategy and success.
• Meticulously manage the physical and digital assembly of the final tender package, ensuring all sections are correctly ordered, paginated, and bound as per the client's requirements.
• Review and assist in the negotiation of tender terms and conditions, collaborating with the legal and commercial teams to identify, flag, and mitigate potential contractual risks.
• Prepare and organize compelling presentations and supporting materials for any post-submission interviews, site visits, or clarification meetings with the client.
• Champion the company's brand and value proposition, ensuring all submissions accurately reflect our strategic market positioning and corporate identity.
• Take responsibility for registering and maintaining the company’s profile on various key procurement portals, ensuring all corporate information remains current and accurate.

Vacancy No.: 020/26

Job Title:         Director of Emerging Business Operations

Reports To:     Chief Business Officer

Location:         Head Office

1. Job Summary:

The Emerging Business Operations Director is responsible for supporting the growth and efficiency of new and developing business ventures. This role involves coordinating operational activities, analyzing market trends, streamlining processes, and collaborating with various departments to ensure smooth business operations.

1. Specific Duties and Responsibilities
2. 1. Assist in the development and execution of business strategies for emerging markets.
   2. Conduct research and analysis on market trends, competition, and customer needs.

2.3.  Coordinate operational processes to improve efficiency and scalability.

1. Collaborate with internal teams to align business objectives with operational capabilities.
2. Monitor key performance indicators and generate reports to track business performance.

2.6. Support business expansion initiatives, including partnerships and new market entries.

1. Assist in budgeting, forecasting, and resource allocation for emerging operations.
2. Ensure compliance with company policies and industry regulations.
3. Identify operational challenges and recommend solutions to enhance efficiency.
4. Provide administrative and logistical support for new business initiatives.

- Search for new tenders and business opportunities related to IT products and services.

- Track and update bid opportunities using Excel or other tracking tools.

- Record important information, including deadlines, client details, and bid status.

- Monitor submission deadlines and remind the team about upcoming deadlines.

- Research potential clients and organizations.

- Assist in collecting and organizing bid documents.

- Follow up on bid progress and prepare regular reports.

- Support the business development team in identifying new opportunities

The General Service Officer is responsible for overseeing administrative and facility operations across the company’s two branches to ensure smooth, efficient, and uninterrupted support services. The role manages procurement, facility operations, transportation, maintenance, canteen services, and office support functions while coordinating with internal departments and external service providers.

• Oversee day to day general service operations across both company branches
• Supervise and support facility, cleaning, and procurement staff to ensure effective service delivery
• Ensure office utilities, facilities, and workspaces function efficiently and without interruption
• Supervise company transportation services, vehicle allocation, fleet usage, and maintenance schedules
• Coordinate preventive and corrective maintenance of office equipment and facilities
• Work closely with the IT team and property management on facility, infrastructure, and operational issues
• Manage procurement processes for office supplies, cleaning materials, tea and coffee services, and other operational needs
• Oversee canteen operations and ensure quality, hygiene, and timely service delivery
• Coordinate logistical and administrative support for office meetings, trainings, and outdoor company events
• Monitor vendor and service provider performance, ensuring compliance with company standards and cost efficiency

PROJECT MANAGER

Duty Station: Addis Ababa, with regular field travel performance
Reports to: Program Manager
Employment Type: Full-time

No of vacant post: One
Contract Duration: One year, subject to project requirements and satisfactory
Deadline: October 18, 2026

Organizational Overview

Nexus Ethiopia is a national Ethiopian Civil Society Organization committed to strengthening the resilience of vulnerable and crisis-affected communities through integrated Humanitarian–Development–Peace (HDP) Nexus programming, localization, partnership, and locally led humanitarian action.

Nexus Ethiopia, in partnership with other humanitarian actors, is implementing project entitled Integrated Lifesaving Humanitarian Response for Drought, Flood and Displacement-Affected Communities in Afambo and Amibara Woredas, Afar Region.

Project Background

The project is a multisectoral humanitarian response designed to provide lifesaving assistance and protection to drought-, flood- and displacement-affected communities in Afar Region. Nexus Ethiopia is responsible for implementing the Water, Sanitation and Hygiene (WaSH) and Multi-Purpose Cash (MPC) components, while two sub-implementing partners under Nexus Ethiopia are responsible for other thematic sectors of the response.

To strengthen the project team and ensure effective, accountable and timely implementation, Nexus Ethiopia invites qualified, experienced and committed Ethiopian professionals to apply for this position.

Key Responsibilities

• Manage day-to-day implementation of assigned project components and activities.
• Ensure project activities are implemented according to approved plans, timelines, quality standards and budget.
• Develop detailed activity plans and coordinate field implementation.
• Supervise project staff and provide technical and operational guidance.
• Coordinate with regional government offices, community structures and humanitarian partners.
• Ensure effective community participation and accountability to affected populations.
• Monitor project progress and identify implementation gaps and challenges.
• Work closely with WaSH, MPC, MEAL, finance, logistics and other technical teams.
• Ensure proper documentation of project activities, achievements, challenges and lessons learned.
• Support monitoring, assessment and verification of project outputs and outcomes.
• Contribute to donor and internal reporting.
• Ensure gender, protection, inclusion, safeguarding, conflict sensitivity and accountability are mainstreamed throughout implementation.
• Support coordination with sub-implementing partners and other project stakeholders as required.
• Organize capacity sharing and learning sessions among the project partners and project staff
• Attend in cluster meetings, report on ActivityInfo
• Develop human stories and impacts of the project
• Develop different tools for the project to facilitate data collection and evidence generation

Job Title : Operations Officer

Edomias International Plc.is the Premier Human Resource solutions provider in Ethiopia serving clients for more than 18 years.

We invite qualified applicants for the position of Operations Officer at one of our clients VFS Global Services Pvt. Ltd.

Purpose of the role

• To manage end to end operations of the VAC whilst ensuring quality and cost saving, ensure compliance to the set processes, and manage people to bring the best efficiency out of them
• To ensure implementation of new process roll outs or changes.

The -Operations Officer is Responsible for:-

1. Document scrutiny and collection of application for visa processing
2. Handel customer/applicant queries personally or via email, telephone
3. Handel cash and bank related transactions if assigned and ensure 100% accuracy
4. Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors
5. Ensure all administration and logistics of passport delivery to consulate/applicant/logistic Company etc.
6. Maintain compliance to the standard operating procedures, manuals etc. without deviation in process
7. Inform the applicants about the available added services and ensure delivery of value Added service options to applicants/customers.
8. Encourage applicant to provide feedback on service provided and their overall experience overall experience at applicant center.
9. Ensure that the entire process is completed within the mandate turnaround time
10. Assist deputy manager/operation manager  in execution of WB project
11. Ensure judicious use of natural resources
12. Adhere to the environment health and safety policy /objective and guidelines of the organization       

Indicative KRA’s/Budgetary and Revenue Responsibilities

• Productivity - Targets met as prescribed in Team Objective Tracker.
• Customer satisfaction (Applicants) - Complaints - Targets met as prescribed in Team Objective Tracker.
• Timely & Accurate Data entry - Targets met as prescribed in Team Objective Tracker.
• Late reporting /unauthorized absenteeism 
• Adherence to TAT - Targets met as prescribed in Team Objective Tracker.
• Completion of WB  Projects Completion 
• Attending training programs. Ensure all trainings  scheduled by HR are attended 
• Training: Internal Process Certifications (OCL’s) – Scores well on all OCL’s completed for self
• Error Monitoring – To reduce the number of errors on a daily basis, maintains Error Log, as applicable.
• Updates Productivity & VAS Conversion Grid – to track performance on a daily basis.
• VOC - Targets met as prescribed in Team Objective Tracker.
• Ensures adequate Surveys are completed ( minimum 5% of application counts) & Target VOC Target achieved, as per Team Objective Tracker

(Internal & External Vacancy Announcement)

Job Title:   Country Programme & MEAL Manager

Accountable to: Country Director

Place of Assignment: Addis Ababa (Country Office)

Type of contract: Fixed-term, full-time contract for six months

Number Required:  One (1)

Vacancy posting date: 10/08/2026 (October 08, 2026)

Vacancy closing date (deadline): 10/18/2026 (October 18, 2026)

Gross Monthly Salary: ETB 238,150 - ETB 299,889

Organizational Context

The Jesuit Refugee Service (JRS) is a global apostolate of the Society of Jesus, established in November 1980 by Fr. Pedro Arrupe SJ and currently present in 57 countries. It is an international non-governmental organization with a mission to accompany, serve and advocate for the rights of refugees and forcibly displaced people. JRS has been operating in Ethiopia since 1982. Presently, JRS Ethiopia is managing projects in Addis Ababa and Melkadida refugee operation. Its program priorities include protection (child and youth protection), MHPSS, Non-Formal and Adult Education, Economic Inclusion and Livelihoods, Peacebuilding and Reconciliation, and Advocacy.

Role purpose

The Programme and MEAL Manager is responsible for leading the coordination, quality assurance, monitoring, evaluation, accountability and learning of JRS Ethiopia programmes, under the supervision of the Country Director. The role supports the effective planning, implementation and continuous improvement of country programmes by ensuring that project design, monitoring systems, reporting processes, community feedback mechanisms and learning practices are coherent, evidence-based and aligned with JRS standards, strategic priorities and donor requirements. The Programme and MEAL Manager works closely with Project Directors, field teams, the Country Office, Finance and relevant partners to strengthen programme quality, generate reliable data for decision-making, contribute to proposal development and donor reporting, and promote accountability to refugees, internally displaced persons, host communities and other persons of concern.

Key responsibilities:

1. Programme Planning and Quality Management

• Lead the planning, coordination and quality oversight of country programmes, in close collaboration with the Country Director, Project Directors, Coordinators, Country Office team and field staff.
• Contribute to the development and review of country programme strategies, annual action plans, contingency plans and operational plans, ensuring alignment with JRS mission, strategic priorities, standards and donor requirements.
• Support Project Directors and field teams throughout the project cycle, including needs assessment, project design, implementation planning, monitoring, learning and closure.
• Regularly analyze needs, risks, opportunities and priorities affecting refugees, internally displaced persons, host communities and other persons of concern, and propose relevant programme responses.
• Ensure that programme interventions are evidence-based, context-appropriate, conflict-sensitive, inclusive and responsive to community priorities and feedback.

1. MEAL System, Data Quality and Reporting
2. • Lead the design, implementation and strengthening of the country MEAL system, ensuring that projects have appropriate MEAL plans, indicators, baselines, targets, data collection tools and reporting mechanisms.
   • Develop, adapt and roll out quantitative and qualitative monitoring tools, including surveys, focus group discussions, key informant interviews, beneficiary satisfaction tools, monitoring checklists and analysis plans.
   • Ensure systematic monitoring of project outputs, outcomes, beneficiary reach, quality standards and implementation progress through regular field visits, data quality reviews and analysis.
   • Establish and maintain indicator tracking sheets, databases and information management systems to support accurate, timely and evidence-based reporting.
   • Coordinate the preparation of periodic internal and donor reports, ensuring that reports are coherent and supported by reliable qualitative and quantitative data.
   • Support fundraising initiatives through provision of data needed for data driven resource funding.
   • Provide data for reporting and support donor compliance in review, qualify and approve presented data in donor and internal reports.
   • Centrally manage the PME through regular updating, feeding of data, using available data to inform programming, fundraising and reporting.  Review project plans in PME across all locations. Complete and add project-level information - uploaded by the focal points at project level.

1. Accountability to Affected Populations and Community Feedback
2. • Lead the establishment and strengthening of feedback and complaints mechanisms that are safe, accessible, confidential, inclusive and appropriate for different gender, age and diversity groups.
   • Orient and support staff on JRS accountability standards and accountability to affected populations, ensuring that community participation and feedback are integrated throughout the project cycle.
   • Ensure that feedback and complaints are received, recorded, referred, followed up and responded to in a timely and appropriate manner.
   • Support project teams to use participatory methods, including surveys, focus group discussions and key informant interviews, to capture community perspectives and inform programme adaptation.
   • Contribute to the documentation, follow-up and reporting of incidents, complaints and accountability-related issues in line with JRS policies and procedures.
   • Support field teams with tools and resources needed during engagement with communities to collect data and report.
   • Monitor sustainability efforts through data driven engagement with communities, donors and ensure compliance to JRS Ethiopia sustainability and exit strategy.
3.  Proposal Development, Grant Support and Donor Compliance
4. • Contribute to the development of concept notes, project proposals, logframes, theories of change, MEAL plans, budgets and donor reporting frameworks, in coordination with the Country Director, Project Directors, Finance team and relevant technical staff.
   • Ensure that project design is informed by needs assessments, monitoring findings, evaluation results, community feedback, lessons learned and JRS strategic priorities.
   • Support the follow-up of donor reporting schedules and internal reporting priorities, ensuring timely submission of quality reports and compliance with donor requirements.
   • Provide programme evidence, results, beneficiary data, learning products and technical inputs to support fundraising, donor engagement and grant management.
   • Work with Project Directors and Finance staff to monitor project implementation against approved workplans, indicators, budgets and donor commitments.
   •  Coordinate and oversee the monthly update of the Global Grants module to ensure operations are informed on the nature of granting.
5.  Learning, Knowledge Management and Capacity Building
6. • Promote a culture of learning, reflection and adaptive management by facilitating learning sessions, programme reviews and reflection meetings with country and project teams.
   • Ensure that lessons learned, best practices, evaluation findings and community feedback are systematically captured, documented, shared and incorporated into programme design and implementation.
   • Maintain and safeguard organizational knowledge products, archives, master data sources and programme documentation to preserve institutional memory and support accountability.
   • Identify MEAL, programme management, reporting and data-quality capacity needs among country and project teams and provide appropriate training, coaching and technical support.
   • Lead or contribute to the production of learning products, case studies, research summaries, best practice notes, guidelines and training materials.
7. Coordination, Representation and Resource Monitoring
8. • Maintain effective working relationships with partner organizations, donors, government counterparts, coordination bodies, Church actors and other relevant stakeholders.
   • Represent JRS in relevant coordination meetings, technical working groups, clusters, donor meetings and external forums when delegated by the Country Director.
   • Ensure effective coordination and information-sharing between the country office, project teams, partners and external stakeholders.
   • Work closely with the Country Director, Project Directors and Finance team to support budget planning, monitoring and review for programme and MEAL activities.

• Undertake any other lawful and related duties assigned by the Country Director.

Travel

• The position may require travel to JRS project locations.