HRNS ETHIOPIA

CALL FOR CONSULTANCY

Strategic Planning and Project Life Cycle Management Trainings

HRNS Ethiopia was established in 2015 and works in coffee-growing areas through community-centered approaches. Its goal, mission and values emphasize resilient smallholder communities, women and youth, strong farmer organizations, improved livelihoods and environmentally sustainable coffee landscapes.

HRNS Ethiopia invites qualified consulting firms to design and deliver two practical, participatory staff trainings. Applicants may apply for one or both assignments.

KEY TRAINING FOCUS

• Strategic Planning: Strategic analysis, institutional direction-setting, vision and mission alignment, stakeholder management, strategic positioning, scenario planning, priority setting, resource optimization, governance, risk-informed decision-making, strategy execution, performance monitoring, organizational learning, and adaptive leadership.
• Project Life Cycle Management: Root cause identification and needs assessment,  project design (Theory of Change, logical framework, chain of activities), work planning, budgeting, risk assessment , safeguarding,  MEAL design, Result/impact reporting, project exit planning, sustainability and lessons learned. Reasonable time should be dedicated for result/impact reporting as it will be a high-priority topic within the PCM.
• SCOPE AND DELIVERABLES
• Conduct a brief needs assessment and prepare a customized agenda and practical training package before the training days.
• Deliver each two-day training using participatory adult-learning methods, exercises and relevant cases.
• Administer pre/post assessments/using google doc/;
• Provide slides, manuals, tools, and templates.
• Submit a concise final report covering results, feedback, observations and recommendations.

Location: Addis Ababa

Job Type: Contractual

Job Summary

AMPLIFY YOUR TEAM. ACHIEVE MORE.

The Finance Expert will provide technical support in financial management, accounting, budgeting, and fiduciary oversight. The expert will be responsible for conducting financial reviews, budget assessments, internal control evaluations, and fiduciary risk assessments to ensure compliance with applicable policies, regulations, and donor requirements. The role will also support

procurement reviews and contribute to strengthening financial governance, accountability, and risk management frameworks within client organizations.

Responsibilities

• Conduct financial management, accounting, and budgeting reviews.
• Assess the adequacy and effectiveness of internal control systems.
• Undertake fiduciary risk assessments and recommend mitigation measures.
• Review budgets, financial reports, and expenditure records for accuracy and compliance.
• Support procurement reviews and assess compliance with procurement policies and procedures.
• Identify financial risks and control weaknesses and provide practical recommendations for improvement.
• Contribute to audit aspects and financial due diligence exercises.

Vacancy Announcement: Project Officer

• Position: Project Officer
• Category: Legal, Human Rights
• Location: Dire Dawa, Ethiopia
• Employment Type: One year fixed term contract
• Salary: As per the organization scale
• Deadline: 5 days from this announcement
• Residency Requirement: Applicants must currently reside in Dire Dawa.

1. Background

Lawyers for Human Rights (LHR) is an Ethiopian civil society organization re-registered on September 19, 2019, before the FDRE Civil Societies Organizations Authority as per Proclamation No. 1113/2019. Currently, LHR is implementing a project aimed at advancing human rights through legal aid services to make pre-trial legal assistance accessible to detainees in the early stages of criminal proceedings in police stations. Accordingly, LHR is seeking to hire one (1) project officer to be stationed in Dire Dawa.

1. Role and Responsibilities

The Project Officer will be responsible for day-to-day coordination and field-level implementation of the project, including:

• Coordinate project activities and monitor implementation against the approved work plan.
• Organize and document capacity-building sessions for justice-sector stakeholders.
• Coordinate the production and broadcasting of radio legal-awareness programs.
• Liaise with police, prosecution, judiciary, legal aid providers, civil society organizations, media partners, and other relevant stakeholders.
• Coordinate project logistics, procurement, participant mobilization, venues, and other field-level arrangements.
• Maintain accurate project records, attendance sheets, activity documentation, and financial supporting documents.
• Prepare activity reports, field monitoring notes, and inputs for monthly, quarterly, and donor reports.
• Support monitoring of project outputs, results, challenges, and lessons learned.
• Support organization of the project closeout workshop.
• Perform other project-related duties assigned by the Project Coordinator.

Mothers and Children Multisectoral Development Organization (MCMDO) is a national Non-Governmental Organization registered in accordance with the proclamation for Civil Society Organizations Proclamation No 1113/2019 with a certificate No 0022. MCMDO is currently implementing emergency response and development projects in all regions and City Administrations in Ethiopia.

To meet its objectives MCMDO calls for competent professionals to apply for the following vacant position.

Position: Protection Officer
Duty Station: Tigray Region, Abiy Adi and Tahtay Adiyabo woredas
Implementation Woreda: Abiy Adi and Tahtay Adiyabo woredas

Reports To: Project Coordinator (Field)

Type of Employment: 10 months Contract

Number of posts: 2

1. Job Purpose

The Protection Officer is responsible for identifying and addressing protection risks faced by vulnerable individuals and communities. The role involves providing protection services, monitoring human rights and protection concerns, supporting vulnerable populations, and ensuring that protection activities are implemented in accordance with humanitarian principles and organizational policies.

1. Key Responsibilities

A. Protection Monitoring and Assessment

• Conduct protection monitoring and assessments to identify risks and needs among vulnerable individuals and communities.
• Identify protection concerns, including child protection risks, gender-based violence (GBV), displacement-related risks, and violations of basic rights.
• Collect, analyze, and report protection-related information while maintaining confidentiality.
• Monitor changes in the protection environment and recommend appropriate interventions.

B. Case Management and Referrals

• Identify individuals requiring specialized protection assistance.
• Provide information, counseling, and support to people with protection concerns.
• Refer vulnerable individuals to appropriate service providers, including health, psychosocial, legal, and social services.
• Follow up on referrals to ensure that affected individuals receive appropriate support.
• Maintain accurate, confidential, and secure case records.

C. Community Engagement and Awareness

• Conduct community awareness sessions on protection rights, available services, and referral mechanisms.
• Engage with community leaders, local authorities, and community-based organizations.
• Promote community participation in identifying protection concerns and developing solutions.
• Support community-based protection mechanisms and strengthen community capacity to address protection risks.

D. Coordination and Collaboration

• Coordinate with relevant government offices, NGOs, UN agencies, and other humanitarian actors.
• Participate in protection coordination meetings and working groups as assigned.
• Establish and maintain effective referral pathways with service providers.
• Support collaboration between protection teams and other program sectors.

E. Reporting and Documentation

• Prepare regular activity reports, assessment reports, and protection monitoring updates.
• Maintain accurate records of protection activities and referrals.
• Document protection trends and emerging risks.
• Ensure that all data collection, storage, and reporting comply with confidentiality and data protection standards.

F. Accountability and Safeguarding

• Ensure that protection activities follow humanitarian principles, including impartiality, neutrality, and respect for human dignity.
• Maintain strict confidentiality when handling sensitive information.
• Promote accountability to affected populations and ensure that communities know how to provide feedback or make complaints.
• Adhere to safeguarding, child protection, and prevention of sexual exploitation and abuse (PSEA) policies.
• Ensure that all interventions respect the safety, dignity, and rights of affected individuals.

Job Summary

New Leaf Medical Complex is seeking a proactive, confident, energetic, and target-driven Medical Doctor to join our team as a Referral GP – Medical Outreach & Referral Development on a two-month contract.

The position focuses on expanding NLMC’s healthcare referral network through direct outreach to clinics and medical facilities, establishing professional partnerships, signing Memoranda of Understanding (MOUs), and increasing patient referrals.

The ideal candidate must be courageous, persuasive, self-motivated, comfortable with door-to-door outreach, and committed to achieving weekly targets.

Key Responsibilities

1. Medical Outreach & Partnership Development

• Conduct door-to-door visits to clinics, medical centres, and other healthcare facilities.
• Introduce NLMC’s medical services, specialties, and referral opportunities to healthcare providers.
• Build professional relationships with General Practitioners, clinic owners, medical directors, and healthcare professionals.
• Identify potential referral partners and develop a strong network of healthcare facilities.
• Coordinate, negotiate, and facilitate the signing of MOUs with eligible medical facilities.

2. Referral Network Activation

• Maintain regular follow-up with facilities that have signed MOUs.
• Encourage active partnerships and appropriate patient referrals to NLMC.
• Identify barriers to referrals and recommend practical solutions.
• Monitor referral activity and maintain positive relationships with partner facilities.
• Ensure all referral activities comply with applicable healthcare regulations and professional ethics.

3. Target Achievement & Reporting

• Achieve agreed weekly targets for facility visits, partnership development, MOU signing, and patient referrals.
• Track the number of facilities contacted, meetings conducted, MOUs signed, and referrals received.
• Maintain accurate records of outreach activities and referral performance.
• Submit weekly reports on achievements, challenges, and planned follow-up activities.
• Recommend strategies to expand the referral network and improve partnership performance.

4. Professional Representation

• Represent NLMC professionally during field visits and partnership meetings.
• Communicate confidently and persuasively with healthcare providers.
• Maintain confidentiality and professional integrity.
• Demonstrate initiative, resilience, accountability, and a results-oriented approach.

Mothers and Children Multisectoral Development Organization (MCMDO) is a national Non-Governmental Organization registered in accordance with the proclamation for Civil Society Organizations Proclamation No 1113/2019 with a certificate No 0022. MCMDO is currently implementing emergency response and development projects in all regions and City Administrations in Ethiopia.

To meet its objectives MCMDO calls for competent professionals to apply for the following vacant position.

Position Title: Livelihood Officer
Duty Station: Tigray Region, Abiy Adi and Tahtay Adiyabo woredas
Implementation Woreda: Abiy Adi and Tahtay Adiyabo woredas

Type of Employment: 10 months Contract

Number of post: 2

 Job Summary:       
The Livelihoods Officer will support the day-to-day results-based implementation of its agriculture sector activities. Under the direct supervision of the Project Coordinator, the Livelihoods Officer will work closely with the Project team and in the target states, he/she will work closely with the zonal/woreda agricultural office focal persons and kebele representatives.
 
Specific Tasks and Responsibilities

• Provide technical support in the Design, implementation, monitoring and evaluation of the agriculture and livestock-based project activities.
• Responsible for overseeing implementation of agriculture sector project activities in accordance with approved time schedules, budgets.
• Plan, facilitate, and conduct training in conceptual understanding of the latest agronomical and livestock production practices.
• Provide technical support and applicable tools to project beneficiaries, and community structures, in identifying demand-based potential and demand agricultural inputs.
• Prepare and develop status reports as required by management.
• Ensure that projects target beneficiaries most in need and explore and assess new and better ways to assist.
• Promote and share ideas for technical improvement.
• Liaise and collaborate with relevant local authorities and other key stakeholders.
• Support, follow up & monitor implementation of the identified activities as per the plans.

Roles and Responsibilities:

The purpose of the Grants Coordinator position is to provide essential grant management support to the GM and HoP in delivering quality programmes in line with the NRC Country Office (CO) strategy, Project Cycle Management and Plan of Action.

General responsibilities

• Adherence to NRC policies, guidance and procedures and consideration of NRC global and regional strategies when executing functions related to this role
• Develop and maintain overview of all grants, donor requirements, rules and regulations, and internal and external deadlines, including proper filing of grant documents (including through the grants database – on Cycles dashboard and internal file trees)
• Coordinate the development of donor applications and reports, as well as ensuring donor compliance and quality control
• Contribute to the development and revision of funding proposals, budgets and donor reports

 Specific responsibilities

 Proposal Development

• Support in developing/and or reviewing concept notes and grants proposals in collaboration with Core Competency (CC) Specialists Advisers.
• Contribute to the creation of an evaluation tool to benchmark the quality of proposals and reports, guide future processes, and identify areas for improvement, including current Grants Tracker.
• Support the GM and HoP with drafting fundraising strategy and gap analysis.

Due Diligence Assessments, Grant Agreements, and Partnerships

• Support in the oversight and review the signature of grants agreements including those for implementing partners.
• Support on NRC Ethiopia’s due diligence assessment when and as required by an existing or new donor;
• Support on organisational assessments of Partners as per NRC’s Grants Management procedures;

 Oversight of internal Grants Management Processes

• Grants Management Cycle. Support in overseeing and ensuring efficiency, quality and smooth running of the entire grants cycle management, harmonizing approaches and ensuring adequate feedback is provided for the continued development of grants function
• Support on the coordination with the Regional Office on all Country Office Grants
• Establish and improve systems and tools in line with PCM. Create tools to simplify the processes of proposals and reporting.

 Donor compliance, reporting, and capacity building

• Maintain overview of all grants, donor requirements, rules and regulations, and internal and external deadlines, including filing of grant documents (using the grants database - forthcoming)
• Be familiar with all NRC organisational and donor portfolio compliance requirements and ensure high quality management of grants through meeting of KPIs and deadlines;
• Support and advise programme colleagues with queries related to donor compliance on grants within portfolio;
• Coordinate with other departments (i.e. programmes, finance, M&E) to ensure all documentation required is ready and available for audits (e.g. vouchers, distribution lists);
• Coordinate with Area Managers in the close out of grants, including project close-out meetings;

 General Administration

• Document, analyze, and share learning from proposal and reporting processes, and compliance with donor rules and regulations. Contribute to continuously improve internal grant management systems and processes.
• Ensure all documentation required to be kept by donors is available within the Grants department by maintaining high standard information management/filing systems;

Purpose of the assignment

The purpose of the assignment is to assess how conflict dynamics, fragility, social tensions, political economy factors and governance issues may affect implementation of BRIDGE+ and Horti-LIFE Green Growth, and how project interventions may interact with these dynamics. The exercise shall generate practical, prioritised measures that can be integrated into project management, implementation, monitoring, risk management and adaptive management processes to ensure that project interventions Do No Harm and contribute more effectively to social cohesion, inclusion, trust, and equitable access to benefits.

5. Objectives

1. Identify and analyse conflict drivers, grievances, actors, power relations, dividers, connectors and local capacities for cooperation relevant to the operating environments of both projects.
2. Assess how project design and implementation interact with conflict dynamics and political economy factors.
3. Identify actual and perceived risks associated with project activities, targeting, partnerships, procurement, staffing, stakeholder engagement, service delivery and resource allocation.
4. Assess risks of exclusion, unequal access, perceived bias and unintended harm, including implications for women, youth, marginalised groups and persons with disabilities.
5. Identify practical opportunities to strengthen conflict sensitivity, inclusion, trust, social cohesion, safeguarding and Do No Harm practices.
6. Provide programme-specific, prioritised recommendations and action planning frameworks for conflict-sensitive project adaptation, monitoring, and decision-making.
7. Provide a 1-day orientation for the project teams on conflict sensitivity next to closely working together with the project teams during the assessment.

6. Scope o11f work

The consultant is expected to propose and justify an appropriate methodology, analytical framework, stakeholder engagement approach, sampling strategy, workplan and level of effort. The proposed approach shall be proportionate to the assignment objectives, operating context, access constraints and indicative level of effort.

For the details, please refer the ToR.

This assignment aims to assess the quality and decency of jobs created for LIWAY’s target groups—women and youth. The findings and recommendations will guide programme improvements and support learning with donors and other relevant stakeholders.

Advisor – Gender Equality and Inclusion

Cluster or office: Economic Transformation Cluster (ETC)

Project name: Jobs&Skills4Climate – Ethiopia / STEP IV – Sustainable Training and Education Programme

Duty station: Based in Addis Ababa with regular travel within Ethiopia as required.

End date of contract -6/30/2028

Brief and attractive description of the project/ unit

The special initiative Jobs and Skills 4 Climate, under the Ethio-German Sustainable Training and Education Programme (STEP IV), strengthens the role of green jobs and skills in partner countries’ transitions towards low-carbon, climate-resilient economies. The project links investments in green skills with climate and socio-economic benefits, integrates national climate and labour policies with local training programmes, and enables international knowledge exchange. It places particular emphasis on ensuring that women, youth and other relevant target groups participate in and benefit from emerging employment and skills opportunities.

The Gender Equality and Inclusion Advisor provides technical advice and coordination support to strengthen gender equality, social inclusion and equal access to skills development and employment opportunities across relevant policies, TVET programmes and labour market interventions. The position supports the integration of gender-responsive, inclusive and gender-transformative approaches into policies, programmes and institutional processes, with particular attention to groups that face structural barriers to participation and advancement.

The Advisor works closely with government institutions, TVET authorities and institutions, private sector actors, employers, development partners, civil society and other stakeholders to identify and address barriers to inclusive participation in skills development and the labour market. The position contributes to evidence generation, monitoring, learning and knowledge management on gender equality and inclusion and supports the documentation and scaling of effective approaches.

Responsibilities and Duties

Key Functions

• Provide technical advice to MoPD, MoLS and relevant TVET institutions on integrating gender equality and social inclusion into skills development, TVET, labour market and employment measures.
• Support the design and implementation of gender-responsive and inclusive approaches within green skills and employment interventions.
• Identify structural, institutional and socio-economic barriers affecting women, youth and other underrepresented groups in access to skills development, training and employment.
• Advise partners on strengthening equal participation and representation in TVET institutions, training programmes and decision-making structures.
• Coordinate multi-stakeholder processes involving government, TVET institutions, private sector, employers, CSOs and development partners to advance inclusive skills and employment measures.
• Generate and use gender- and inclusion-disaggregated evidence to inform programme design, implementation, monitoring and decision-making.
• Strengthen the integration of gender and inclusion indicators and targets into planning, monitoring, reporting and learning processes.
• Facilitate knowledge exchange and document good practices, lessons learned and scalable approaches related to gender equality and inclusion.
• Contribute to work planning, activity budgeting, procurement inputs and compliance with GIZ processes.
• Maintain cooperation and communication with implementing partners, private sector, TVET institutions and relevant development initiatives.
• Ensure quality assurance and gender responsiveness and inclusiveness of technical outputs.

Gender equality and inclusion policy and strategy advisory

• Review relevant national policies, strategies and programmes to identify entry points for strengthening gender equality and inclusion in skills development, TVET and labour market measures.
• Draft and review policy notes, action plans and implementation guidelines that integrate gender equality and inclusion objectives.
• Identify gender- and inclusion-related barriers and support partners in developing practical measures to address them.
• Advise on approaches to strengthen participation and opportunities for women and other underrepresented groups in training and employment.
• Support the development and application of gender-responsive and inclusive institutional and programme strategies.

Inclusive skills development and labour market linkage

• Conduct gender and inclusion analyses of TVET systems, training programmes, occupational areas and labour market pathways.
• Support TVET providers in integrating gender-responsive and inclusive approaches into curricula, training delivery, institutional management and student support systems.
• Promote measures that improve access, retention, completion and transition to employment for women, youth and other underrepresented groups.
• Advise on inclusive career guidance, employment services, apprenticeships and job placement mechanisms.
• Facilitate partnerships with employers and private sector actors to expand inclusive employment opportunities.

Institutional transformation and capacity development

• Support initiatives that strengthen women’s leadership and representation within TVET institutions and relevant decision-making structures.
• Assess institutional practices and organizational cultures that may create barriers to equal participation and advancement.
• Develop and facilitate capacity-building activities on gender equality, social inclusion and gender-transformative approaches.
• Support institutions in developing more inclusive, safe and supportive learning and working environments.

Evidence, M&E, and learning

• Establish gender- and inclusion-responsive baselines, indicators and targets to monitor programme results.
• Ensure systematic collection and analysis of sex-disaggregated and relevant inclusion data.
• Lead or commission gender and inclusion analyses, assessments, tracer studies and case studies.
• Synthesize evidence and lessons learned for decision-makers and contribute to technical briefs, reports and learning products.

Coordination and Operational contributions

• Convene and facilitate technical working groups, stakeholder consultations, workshops and trainings on gender equality and inclusion.
• Coordinate with MoPD, MoLS, TVET agencies, private sector actors, employers, CSOs and development partners.
• Draft terms of reference, review consultant deliverables and ensure compliance with GIZ quality standards.
• Provide inputs to annual and quarterly operational plans, budgets and activity implementation.
• Track progress and risks and contribute to reporting to commissioning parties and internal GIZ systems.
• Ensure adherence to GIZ procedures on procurement, data protection and compliance.

1. Introduction:

Positive Action for Development (PAD) is an indigenous, non-governmental, non-profit, secular, and legally registered Ethiopian Civil Society Organization (Registration No. 2330). PAD is committed to promoting a just, compassionate, and inclusive society where all people can thrive. Guided by the values of optimism, integrity, kindness, excellence, and impactful action, PAD works to provide effective humanitarian and development support to communities in need.

PAD is currently seeking qualified and motivated individuals for the following position(s)

1. Position Details:

• Position: Accelerated Education Program (AEP) Facilitator
• Number required: 14 positions required
• Duty Station: 4 positions in North Wollo Zone: Raya Kobo and Habru woredas at TVET, Awura Godana, Abuarie, and Jara IDP sites; 3 positions in North Shewa Zone around Debre Birhan Town: Woinshet, Bakelo, and China IDP sites; and 1 position in Wag Himra Zone at Sekota Town, including Mebrathail, Maybulit, and Qunta Fabrica IDP sites.
• Language: Proficiency in English and Fluency in the local language(s) of the project area are mandatory.
• Employment Type: Contractual, project-based position subject to project funding and duration

1. Job Summary:

The AEP Facilitator is responsible for delivering high-quality, child-centered and inclusive teaching and learning activities under the Accelerated Education Program (AEP) for crisis-affected and out-of-school children. The Facilitator will create and maintain a safe, inclusive, accessible and protective learning environment that enables all learners, including Children with Disabilities (CWDs) and children with other learning and support needs, to participate meaningfully and achieve the expected learning outcomes.

The Facilitator will implement the approved AEP curriculum using learner-centered, participatory and differentiated teaching approaches. The Facilitator will identify and address barriers to learning and participation, provide appropriate classroom-level support and reasonable accommodation, and support the effective use of assistive devices by CWDs. The Facilitator will monitor learner attendance, participation, learning progress and completion; support assessment and transition of successful learners into the formal education system; and work closely with parents/caregivers, schools, Woreda Education Offices and project staff to promote retention and continuity of education, particularly for CWDs and other vulnerable learners.

Love In Action Ethiopia (LIAE) has over 24 years of experience implementing development programs across Ethiopia, reaching 497 woredas across all regions of the country. Its work spans health, education, economic empowerment, good governance, and other development sectors, with extensive experience partnering with government institutions, communities, and development partners. In Gambella Region, LIAE has supported the HIV and broader health response for more than 15 years, building strong partnerships with government, communities, and health facilities while developing a deep understanding of the region’s unique challenges.

PROJECT 1 - FOCUS-2030 PROJECT

Building on this experience, LIAE is implementing the U.S. Government (USG)-funded FOCUS-2030 Project, which aims to address the region’s HIV epidemic challenges and accelerate progress toward HIV epidemic control and the 95-95-95 targets by 2030. The project delivers client-centered and family-focused HIV prevention, testing, treatment, viral-load suppression, and community-based services, while strengthening health systems and promoting sustainable, locally led HIV responses.

To achieve this transformation, LIAE recognizes the importance of a skilled, motivated, accountable, and forward-looking team with the right technical expertise, leadership, and commitment to results. The organization is therefore seeking highly qualified professionals who share this vision and are ready to contribute to a stronger, sustainable, and locally led HIV response in Gambella.

TACON PLC SARL

VACANCY ANNOUNCEMENT

Electricity Distribution Network Project, Republic of Guinea

TACON PLC SARL invites applications from qualified and experienced professionals for the following positions on a Electricity Distribution Network Project in the Republic of Guinea.

Position: Contractor's Representative – Project Manager

Duty station: Republic of Guinea

Love In Action Ethiopia (LIAE) has over 24 years of experience implementing development programs across Ethiopia, reaching 497 woredas across all regions of the country. Its work spans health, education, economic empowerment, good governance, and other development sectors, with extensive experience partnering with government institutions, communities, and development partners. In Gambella Region, LIAE has supported the HIV and broader health response for more than 15 years, building strong partnerships with government, communities, and health facilities while developing a deep understanding of the region’s unique challenges.

PROJECT 1 - FOCUS-2030 PROJECT

Building on this experience, LIAE is implementing the U.S. Government (USG)-funded FOCUS-2030 Project, which aims to address the region’s HIV epidemic challenges and accelerate progress toward HIV epidemic control and the 95-95-95 targets by 2030. The project delivers client-centered and family-focused HIV prevention, testing, treatment, viral-load suppression, and community-based services, while strengthening health systems and promoting sustainable, locally led HIV responses.

To achieve this transformation, LIAE recognizes the importance of a skilled, motivated, accountable, and forward-looking team with the right technical expertise, leadership, and commitment to results. The organization is therefore seeking highly qualified professionals who share this vision and are ready to contribute to a stronger, sustainable, and locally led HIV response in Gambella.

1. Introduction and Background

Ethiopian Center for Disability and Development (ECDD) is an Ethiopian Development Organization established in 2005 and reregistered by the Agency for Civil Society Organizations as an Ethiopian Development Organization with a Certificate № 0321 under the Proclamation № 1113/2019. ECDD is working with other organizations to promote and facilitate the inclusion of persons with disabilities and disability issues in mainstream service delivery and development programs envisioning an Inclusive Ethiopia where persons with disabilities exercise the same rights and have access to the same services and opportunities enjoyed by other citizens.

With the financial support of GIZ, ECDD is implementing a Livelihood project titled “I-BPO: Upskilling and Employing Persons with Disabilities through an Inclusive BPO Ecosystem in Ethiopia.” This project aims to realize a functioning disability-inclusive BPO ecosystem to be modeled where persons with disabilities are equipped with foundational skills, employers are committed to disability inclusion, and national institutions are aligned to sustain and expand opportunities.

As part of its commitment to using digital solutions to improve access to information and services for persons with disabilities, ECDD has developed and deployed MINCH Multimedia telephone platform and mobile application to provide disability-related information. The platform is accessible via toll-free number 6768 and through the mobile app, which disseminates short videos and audio content with sign language and captions. Through MINCH, persons with disabilities, their families, caregivers and service providers access thematic audio content on disability rights, health, education and livelihoods, and may record questions which are answered asynchronously by ECDD responders through the Help Desk module. The asynchronous Help Desk has proved valuable but has an inherent limitation: a caller with an urgent or complex question must record it and wait for a recorded reply. Callers frequently need to speak to a person, ask follow-up questions and be guided in real time.

As part of the I-BPO Project, ECDD intends to add a live agent call center capability to the existing MINCH platform so that a caller may be connected directly to the expert during service hours.

ECDD therefore invites qualified and experienced technology companies to submit proposals for the design, development, integration, deployment and support of a live agent call center capability for the MINCH 6768 Platform. The assignment will ensure that persons with disabilities can connect directly with thematic agents in real time, strengthening access to information, advocacy, and inclusive service delivery.

2. Objectives

General Objective

Design, develop, deploy, and commission a live agent call center within the MINCH 6768 platform, enabling callers to connect directly to thematic agents during service hours, with all conversations recorded.

Specific Objectives

• Assess the existing MINCH 6768 platform and its technical architecture and determine the requirements for live-agent integration.
• Design and develop a robust live agent/call center module appropriate to MINCH's current and anticipated user volume.
• Integrate the call center capability with the existing MINCH 6768 platform and relevant communication channels with five thematic options (Disability Rights, Health, Education, Livelihood, General Information).
• Establish thematic agent routing, call queuing, escalation and referral mechanisms with bilingual announcements.
• Record and securely store all live conversations.
• Capture call details for reporting and analytics.
• Divert unserved calls to the existing Help Desk flow.
• Provide appropriate dashboards and reporting functionality for monitoring calls, enquiries, referrals and service performance.
• Ensure that the solution is accessible and usable by persons with different types of disabilities.
• Test, deploy and provide technical support for the solution.
• Train designated ECDD staff and administrators to operate and manage the system.
• Provide documentation and knowledge transfer to enable ECDD to manage the system effectively.

3. Scope of Work

The service provider shall deliver:

• Conduct technical assessment and requirements analysis
• Design, develop and configure a reliable and scalable live agent call center solution.
• Establish agent registration, availability/status management, call queuing, routing, transfer, and escalation functions with SIP extensions.
• Configure thematic/skill-based routing so users can be connected to appropriate agents.
• Integrate the live agent capability with the existing MINCH 6768 platform and relevant communication channels.
• Ensure interoperability with existing and potential future MINCH channels, including IVR, SMS, USSD, mobile and web-based services.
• Incorporate appropriate accessibility features and inclusive communication mechanisms.
• Establish role-based access, authentication, secure data storage, backup and recovery mechanisms.
• Develop dashboards and reports covering call volume, users, response time, enquiries, referrals, resolution and other agreed performance indicators.
• Ensure ECDD can access and use relevant data for monitoring, learning, service improvement and advocacy.
• Call recording, indexing, retrieval, and secure storage.
• Call detail capture and reporting integrated into the MINCH web application.
• Handling of unserved calls via Help Desk.
• Agent endpoints setup with SIP softphones.

Key Deliverables

The selected company is expected to deliver:

• Inception/technical assessment report and agreed requirements specification.
• Solution architecture and technical design document.
• Developed and configured live agent call center capability.
• Integration with the MINCH 6768 Platform.
• Configured agent management, call routing, escalation and referral functions.
• Monitoring, dashboard and reporting functionality.
• Accessibility and security testing report.
• Deployed and operational live agent call center system.
• Training and knowledge-transfer sessions for ECDD staff.
• User, administrator, and technical documentation.
• Source code/configuration and relevant technical assets
• Post-deployment warranty/support and maintenance plan.

4. Implementation Approach & Duration

The assignment shall be completed within six (6) weeks from contract effectiveness, covering inception, voice content production, IVR/routing, queueing, recording/reporting, and testing/go-live phases. The bidder should provide a detailed implementation schedule indicating key milestones, deliverables, and expected completion dates.

5. Institutional Arrangements

ECDD Responsibilities:

• Provide focal person, confirm thematic areas, supply agents and smartphones, ensure telecom capacity, and conduct acceptance testing.

Service Provider Responsibilities:

• Deliver full scope, assign qualified team (solution architect, VoIP engineer, software engineer), report progress weekly, ensure confidentiality, and correct defects during support period.

GRANTS AND COMPLIANCE OFFICER

Duty Station: Addis Ababa, with regular field travel
Reports to: Finance Manager
Employment Type: Full-time

No of vacant post: One
Contract Duration: One year
Deadline: October 18, 2026

Organizational Overview

Nexus Ethiopia is a national Ethiopian Civil Society Organization committed to strengthening the resilience of vulnerable and crisis-affected communities through integrated Humanitarian–Development–Peace (HDP) Nexus programming, localization, partnership, and locally led humanitarian action.

Nexus Ethiopia, in partnership with other humanitarian actors, is implementing project entitled Integrated Lifesaving Humanitarian Response for Drought, Flood and Displacement-Affected Communities in Afambo and Amibara Woredas, Afar Region.

Project Background

The project is a multisectoral humanitarian response designed to provide lifesaving assistance and protection to drought-, flood- and displacement-affected communities in Afar Region. Nexus Ethiopia is responsible for implementing the Water, Sanitation and Hygiene (WaSH) and Multi-Purpose Cash (MPC) components, while two sub-implementing partners under Nexus Ethiopia are responsible for other thematic sectors of the response.

To strengthen the project team and ensure effective, accountable and timely implementation, Nexus Ethiopia invites qualified, experienced and committed Ethiopian professionals to apply for this position.

Key Responsibilities

• Support effective management of project grants, compliance and reporting requirements.
• Ensure project implementation is consistent with the approved donor proposal, logframe, budget and contractual requirements.
• Track grant deliverables, reporting deadlines, milestones and compliance requirements.
• Maintain an updated grant compliance tracker and project documentation.
• Review project documentation and reports for completeness, consistency and compliance.
• Support preparation and quality assurance of donor reports, including narrative and financial reporting inputs.
• Monitor compliance of sub-implementing partners with contractual, financial and programme requirements.
• Support partner monitoring, capacity assessment and compliance follow-up.
• Review partner reports, supporting documents and deliverables and identify gaps requiring corrective action.
• Maintain an organized grant and project documentation system.
• Support audits, donor reviews, monitoring visits and compliance assessments.
• Track and document project risks, issues and management actions.
• Ensure compliance with donor visibility, accountability, safeguarding and reporting requirements.
• Contribute to proposal development, amendments, budget revisions and other grant-management processes as required.
• Follow up and support Sub IPs of the project
• Prepare financial project documents for periodic reviews and audit

1.Context and Rationale

1.1 About SOS Children’s Villages Ethiopia

SOS Children’s Villages in Ethiopia is an International Non-governmental organization and a member of the SOS Children’s Villages International Federation. The organization started its humanitarian work in Ethiopia with the opening of its first Village in Mekelle, the Northern part of Ethiopia in 1974. Since then, it has expanded its program to different regions including Amhara, Oromia, Somali, Harari, Sidama, Southern Ethiopia, and South-Central Ethiopia regions and Addis Ababa. Through its unique family-based care model, the organization has provided a nurturing environment where children can flourish, grow, and realize their full potential. The program also works with different youth empowerment initiatives, supporting young people to help them become productive and independent members of society. The family and community development program has enabled many families in the communities to become sustainable and provide the necessary care for their children. Furthermore, SOS Children’s Villages in Ethiopia also provides humanitarian assistance interventions in cases of natural and human-made disasters, when the livelihoods of families and communities are disrupted. SOS CVE collaborates and partners with like-minded organizations, community structures, government entities, and relevant all in advocating for the fulfilment of the rights and needs of vulnerable children, young people and families, not only in development projects but also in emergency projects. 

SOS CV Ethiopia engages with a variety of community-based organizations and local government authorities. It supports them in providing an enabling environment for the most vulnerable communities and families to access vital social services and protection, whether in peaceful times or crises, to ensure care and protection for all children and youth living in their community

1.2   Description of Program Location and Context

Gode program location is one of the program locations operating in the South-Eastern part of the country since 2004. Gode program location started its operation in Somali region by opening school (KG) and alternative childcare programs. Since then, it has designed several interventions in the areas of alternative child and youth care, family and community development, and humanitarian responses. The program location was established in response to difficult climate conditions that resulted in starvation of thousands of the local community resulting in many children without parental care. In 2012, the program location (Gode) started family and community strengthening program in addition to the alternative childcare, which was initiated earlier. To address the diversified needs of vulnerable children, young people and families, the program location has collaborated and partnered with multiple stakeholders at various levels including local and regional government structures, community-based structures, like minded international and local NGOs, etc.

Currently, Gode program location has been providing family like care for 100 (39 girls) children without parental care, in its classical village in Gode town, small group home for 14 (14 boys) young people, and supervised independent living for 25 (10 females) young people. On the other hand, the program location has been supporting 35 families to better care for their respective 94 (35 girls) children via facilitating essential services. Under its family and community development program, 300 caregivers have been targeted with their respective 1,980 children and have been supported to better care and provide for themselves. Furthermore, 45 young people have been getting support that would enable them to become independent members of society; and a great effort has been made to assist them to become self-reliant youth. Lastly, the program location has been providing health services and quality education for the wider community in the vicinity via its medical Center and its school.

In the meantime, being a consortium lead, SOS CVE has secured a two- year multi country project operated in three countries in Ethiopia, Somaliland and South Sudan. In Ethiopia, the project will strengthen child protection in Dollo Ado district, Liben Zone (Somali Region), covering Buramino and Hilaweyn refugee camps, IDP sites, and host communities with total budget $1,420,835 allocated for the activities of the lead (SOS CVE) and its local partner (PIADO).  Whereas in Somaliland, the project will deliver integrated child protection services in Hargeisa, Borama, and Baki, addressing drought and displacement‑related risks with a total budget of $1,064,552 including its local partner WAAPO.

Lastly in South Sudan, the project will operate in Bor County, Jonglei State, focusing on Kolnyang, Anyidi, Makuach, Baidit, and Jalle payams hosting IDPs. It targets crisis‑affected children with total budget of $1,065,627 including its local partner CINA.

1. Rationale and overall objective of baseline study:

SOS Children’s Villages in Ethiopia plans to conduct a baseline study for the Ethiopian component of its consortium project to be implemented in Dolo Ado, while Somaliland and South Sudan will conduct separate baseline studies. The study is intended to get an analysis of the situation on the ground, against which progress can be compared at the end of the project’s intervention. The baseline study establishes the starting indicator value (the baseline) for indicators included in the results framework and tests the source of verification to ensure that it is reliable, and data can be accessed and collected. It is crucial to have accurate baselines from which changes can be measured and reliable sources of verification that can be used during monitoring and evaluations. Baseline studies are essential to demonstrate that change has taken place, as they provide a point of comparison.

3. Objectives of the Baseline Study:

3.1 Overall objective:

The overall objective of the baseline study is intended to assess the baseline values for selected indicators in the project result framework and establish baseline values.

3.2 The specific objectives are:

• To know the baseline values of selected indicators before the project implementation and set achievable and realistic targets for the indicators in the project's Results Framework
• To assess the situations of the communities, families and their children and young people in the target locations in refugee, Internal displaced people and host community’s context and recommend the appropriate support based on their needs.
• To assess the prevalence of protection risks and suggest mitigation mechanism applicable for various context (refugee, IDPs and Host communities) in the targeted intervention area.
• To assess structural capacity, coordination system and governance of stakeholders such as Community organizations, associations, community forums, and family-based structures.

       3.3 Project outcomes and outputs:

The project has the following goal, outcomes and outputs.

Goal/Impact: Children, caregivers, and communities affected by humanitarian crises in Ethiopia, South Sudan and Somaliland experience improved protection, strengthened resilience, and live with dignity.

3.3.2. Outcomes and Outputs

Outcome 1: Improved safeguarding and protection to children in emergencies

Output:1.1 Children receive individualized, context‑appropriate psychosocial care that addresses trauma, stress, and emotional well‑being immediately after crises.

Output 1.2 Children benefit from ongoing functional safe physical environments, community‑based protection mechanisms, and integrated child protection services that foster long‑term security and resilience.

Output 1.3 Children at risk are identified early and supported through effective monitoring and referral systems.

Outcome 2: Enhanced resilience of parents/families and communities during crisis

Output 2.1 Caregivers are equipped with training, resources, and psychosocial assistance

Output 2.2 Families are supported to have childcare capacity that reduce separation

Output 2.3 Families are supported through targeted empowerment interventions that strengthen their economic resilience.

Outcome 3: Improved timely, appropriate care and reunification support

Output 3.1 Separated and unaccompanied children are safely identified and registered

Output 3.2 Separated and unaccompanied children are placed in safe, family-based interim care arrangements

Output 3.3 Crisis-affected children receive coordinated case management including family tracing and reunification.

Outcome 4: Integrated child protection systems in emergencies are coordinated and strengthened at local level.

Output 4.1 Humanitarian actors, CSOs, and government structures engage in coordination clusters

Output 4.1 CP Coordination mechanisms capacitated to ensure alignment of standards with humanitarian principles and national systems.

3.4 Major evaluation /research questions:

The commissioned consultant should list relevant and possible baseline study questions by referring to the project document and the project result framework and show the baseline study questions and tools during the inception report presentation.

1. Scope and project targets:

Geographically, the baseline study focuses on assessing the situation of the project participants’ women, girls, boys and families, the communities and key implementation partners in Ethiopia, Somali region, Liben Zone, covering Buramino and Hilaweyn refugee camps, IDP sites, and host communities. The project implementation will cover the period from September 1, 2026, to August 30, 2028.

The project will have the following direct project participants

 5.     Baseline study methodology:

The consultant is expected to develop appropriate and standard quantitative and qualitative methodologies that can generate the highest quality and most credible evidence. The commissioned consultant should use a mixed method approaches (quantitative and qualitative methods) to answer the baseline study questions. The methodologies must be sensitive to the local context and ensure that all respondents, regardless of their background, have an equal opportunity to participate in the baseline study. The baseline study should be designed to provide safe and inclusive spaces that encourage all participants to respond freely, irrespective of gender, age, disability, origin, or religious beliefs. As far as possible, the consultant should disaggregate data by sex, age, and disability while collecting and analyzing data. Furthermore, the consultant should also clearly explain which questions will be answered using which methods. The Consultant should also ensure that the survey and qualitative methods (such as focus group discussion (FGD), key informant interview (KII) and group discussion) with participants are representative of the project’s target groups and key stakeholders (Community members, women, girls, boys and children.)

Moreover, the consultant should ensure integration of GDI indicators and markers in the survey.

5.1 Sampling

The consultant is required to propose statistically sound sampling strategies to ensure representativeness. He/she is required to clearly state the sample size and the acceptable margin of error. The consultant will develop a detailed data analysis plan, outlining the statistical methods to be used for the quantitative data and the thematic analysis approach for the qualitative data. All data collection activities should be conducted following the highest ethical standards, ensuring informed consent, confidentiality, and the safety of all participants.

1. Work plan and expected deliverables:

6.1 Work plan/timetable

The baseline evaluation task is expected to be finalized within 35 days after the contractual agreement is signed. The consultant is expected to develop her/his detailed work plan based on the following table.

1. Deliverables:

The commissioned external consultant must deliver the baseline evaluation findings within 35 days of the contract signed. Based on the work plan, SOS Children’s Villages Gode program location project intervention and the national office MEAL and the project teams expect the following deliverables:

• An inception report of 8 pages on the baseline study design, methodology, sampling frame, sampling technique, sample size, assessment tools and work plan
• Draft baseline study report.
• The consultant is expected to analyze the data and present findings (for both draft and final findings) by the target groups (Refugees, IDPs and Host communities), indicators and specific project objectives.
• Final report - The final findings of the baseline study report, including an executive summary and data collection tools in both electronic and hardcopy formats, should be submitted.
• Raw data, which has been cleaned (both qualitative and quantitative, including original field notes for in-depth interviews and focus group discussions, and recorded audio material), should be submitted with the report. SOS CVE NO and Gode program will have sole ownership of all final data, and any findings shall only be shared or reproduced with the permission of SOS Children’s Village Ethiopia and Nexus Ethiopia.

(Internal & External Vacancy Announcement)

Job Title:   Country Programme & MEAL Manager

Accountable to: Country Director

Place of Assignment: Addis Ababa (Country Office)

Type of contract: Fixed-term, full-time contract for six months

Number Required:  One (1)

Vacancy posting date: 10/08/2026 (October 08, 2026)

Vacancy closing date (deadline): 10/18/2026 (October 18, 2026)

Gross Monthly Salary: ETB 238,150 - ETB 299,889

Organizational Context

The Jesuit Refugee Service (JRS) is a global apostolate of the Society of Jesus, established in November 1980 by Fr. Pedro Arrupe SJ and currently present in 57 countries. It is an international non-governmental organization with a mission to accompany, serve and advocate for the rights of refugees and forcibly displaced people. JRS has been operating in Ethiopia since 1982. Presently, JRS Ethiopia is managing projects in Addis Ababa and Melkadida refugee operation. Its program priorities include protection (child and youth protection), MHPSS, Non-Formal and Adult Education, Economic Inclusion and Livelihoods, Peacebuilding and Reconciliation, and Advocacy.

Role purpose

The Programme and MEAL Manager is responsible for leading the coordination, quality assurance, monitoring, evaluation, accountability and learning of JRS Ethiopia programmes, under the supervision of the Country Director. The role supports the effective planning, implementation and continuous improvement of country programmes by ensuring that project design, monitoring systems, reporting processes, community feedback mechanisms and learning practices are coherent, evidence-based and aligned with JRS standards, strategic priorities and donor requirements. The Programme and MEAL Manager works closely with Project Directors, field teams, the Country Office, Finance and relevant partners to strengthen programme quality, generate reliable data for decision-making, contribute to proposal development and donor reporting, and promote accountability to refugees, internally displaced persons, host communities and other persons of concern.

Key responsibilities:

1. Programme Planning and Quality Management

• Lead the planning, coordination and quality oversight of country programmes, in close collaboration with the Country Director, Project Directors, Coordinators, Country Office team and field staff.
• Contribute to the development and review of country programme strategies, annual action plans, contingency plans and operational plans, ensuring alignment with JRS mission, strategic priorities, standards and donor requirements.
• Support Project Directors and field teams throughout the project cycle, including needs assessment, project design, implementation planning, monitoring, learning and closure.
• Regularly analyze needs, risks, opportunities and priorities affecting refugees, internally displaced persons, host communities and other persons of concern, and propose relevant programme responses.
• Ensure that programme interventions are evidence-based, context-appropriate, conflict-sensitive, inclusive and responsive to community priorities and feedback.

1. MEAL System, Data Quality and Reporting
2. • Lead the design, implementation and strengthening of the country MEAL system, ensuring that projects have appropriate MEAL plans, indicators, baselines, targets, data collection tools and reporting mechanisms.
   • Develop, adapt and roll out quantitative and qualitative monitoring tools, including surveys, focus group discussions, key informant interviews, beneficiary satisfaction tools, monitoring checklists and analysis plans.
   • Ensure systematic monitoring of project outputs, outcomes, beneficiary reach, quality standards and implementation progress through regular field visits, data quality reviews and analysis.
   • Establish and maintain indicator tracking sheets, databases and information management systems to support accurate, timely and evidence-based reporting.
   • Coordinate the preparation of periodic internal and donor reports, ensuring that reports are coherent and supported by reliable qualitative and quantitative data.
   • Support fundraising initiatives through provision of data needed for data driven resource funding.
   • Provide data for reporting and support donor compliance in review, qualify and approve presented data in donor and internal reports.
   • Centrally manage the PME through regular updating, feeding of data, using available data to inform programming, fundraising and reporting.  Review project plans in PME across all locations. Complete and add project-level information - uploaded by the focal points at project level.

1. Accountability to Affected Populations and Community Feedback
2. • Lead the establishment and strengthening of feedback and complaints mechanisms that are safe, accessible, confidential, inclusive and appropriate for different gender, age and diversity groups.
   • Orient and support staff on JRS accountability standards and accountability to affected populations, ensuring that community participation and feedback are integrated throughout the project cycle.
   • Ensure that feedback and complaints are received, recorded, referred, followed up and responded to in a timely and appropriate manner.
   • Support project teams to use participatory methods, including surveys, focus group discussions and key informant interviews, to capture community perspectives and inform programme adaptation.
   • Contribute to the documentation, follow-up and reporting of incidents, complaints and accountability-related issues in line with JRS policies and procedures.
   • Support field teams with tools and resources needed during engagement with communities to collect data and report.
   • Monitor sustainability efforts through data driven engagement with communities, donors and ensure compliance to JRS Ethiopia sustainability and exit strategy.
3.  Proposal Development, Grant Support and Donor Compliance
4. • Contribute to the development of concept notes, project proposals, logframes, theories of change, MEAL plans, budgets and donor reporting frameworks, in coordination with the Country Director, Project Directors, Finance team and relevant technical staff.
   • Ensure that project design is informed by needs assessments, monitoring findings, evaluation results, community feedback, lessons learned and JRS strategic priorities.
   • Support the follow-up of donor reporting schedules and internal reporting priorities, ensuring timely submission of quality reports and compliance with donor requirements.
   • Provide programme evidence, results, beneficiary data, learning products and technical inputs to support fundraising, donor engagement and grant management.
   • Work with Project Directors and Finance staff to monitor project implementation against approved workplans, indicators, budgets and donor commitments.
   •  Coordinate and oversee the monthly update of the Global Grants module to ensure operations are informed on the nature of granting.
5.  Learning, Knowledge Management and Capacity Building
6. • Promote a culture of learning, reflection and adaptive management by facilitating learning sessions, programme reviews and reflection meetings with country and project teams.
   • Ensure that lessons learned, best practices, evaluation findings and community feedback are systematically captured, documented, shared and incorporated into programme design and implementation.
   • Maintain and safeguard organizational knowledge products, archives, master data sources and programme documentation to preserve institutional memory and support accountability.
   • Identify MEAL, programme management, reporting and data-quality capacity needs among country and project teams and provide appropriate training, coaching and technical support.
   • Lead or contribute to the production of learning products, case studies, research summaries, best practice notes, guidelines and training materials.
7. Coordination, Representation and Resource Monitoring
8. • Maintain effective working relationships with partner organizations, donors, government counterparts, coordination bodies, Church actors and other relevant stakeholders.
   • Represent JRS in relevant coordination meetings, technical working groups, clusters, donor meetings and external forums when delegated by the Country Director.
   • Ensure effective coordination and information-sharing between the country office, project teams, partners and external stakeholders.
   • Work closely with the Country Director, Project Directors and Finance team to support budget planning, monitoring and review for programme and MEAL activities.

• Undertake any other lawful and related duties assigned by the Country Director.

Travel

• The position may require travel to JRS project locations.

Tenant Maintenance Coordinator (Fluent Arabic Speaker) 

Company: Sunrise Real Estate
Location: Sunrise Real Estate, Summit Square by Medhanialem church and Pepsi Round About: https://www.google.com/maps/search/?api=1&query=2R2W%2BG6P+Addis+Ababa
Employment Type: Temporary with the potential to become permanent
Time: 9:00 am to 6:00 pm

 Pay: 30,000 ETB NET 

About the Role

Sunrise Real Estate is looking for a reliable, organized Tenant Maintenance Coordinator to be the main point of contact between our Arabic-speaking tenants and our maintenance teams. Many of our tenants do not speak English or Arabic so this role is built around clear, respectful communication in Arabic. You will visit our properties, assess reported damage, handle tenant calls, and make sure repairs are scheduled and completed quickly. The work is fast-paced, with new tasks every day. 

You will be responsible for handling requests made by tenants such as change in light bulb, water pump being broken, drainage issues, anything related with home maintenance and construction. You will be introduced to the Engineers on site and all the maintenance handymen and your job is to coordinate and fix a good time to enter the property. The tenants are very strict so you must be very professional in your approach. 

This is a temporary position so we can see your performance firsthand. Strong performers will be considered for a permanent role.

Responsibilities

• Visit properties to inspect and document reported damage and maintenance issues
• Answer tenant calls and messages promptly and professionally in Arabic
• Complete multiple maintenance request forms and reports accurately each day
• Schedule and coordinate meetings with repair workers and contractors
• Keep tenants updated on the status of their requests
• Follow up to confirm repairs are finished and tenants are satisfied
• Report urgent issues and ongoing work to the office team

Re-advertised Vacancy

Water for Good-Ethiopia hereby announces vacancy for the following position.

JOB TITLE: Sustainability Team Leader   

LOCATION: Dodola/Bensa

SALARY: Negotiable

TERMS OF EMPLOYMENT:    One-year contract with possibility of extension and probation period of 60 working days.

NUMBER: One

 Job Summary

The Sustainability Team Leader will provide field-level leadership for sustainability, monitoring, and operations and maintenance activities at the assigned duty station. The position will lead and support field teams, coordinate with government and regional stakeholders, oversee assigned Sustainability Program Groups, and ensure effective planning, implementation, monitoring, and reporting of water service functionality, rehabilitation, water safety, and sustainability activities.

Key Responsibilities

• Lead, supervise, and support the sustainability field team in the assigned duty station.
• Coordinate implementation of monitoring and operations and maintenance activities.
• Provide oversight and technical follow-up to assigned Sustainability Program Groups and local service providers.
• Ensure timely collection, review, validation, and use of water point functionality and service performance data.
• Support assessment of water systems, identify maintenance and rehabilitation needs, and follow up on agreed corrective actions.
• Prepare regular activity reports, progress updates, and field findings for the Programs Director.
• Work closely with the Sustainability Coordinator for technical guidance, quality assurance, and learning.
• Coordinate with regional, zonal, and woreda government offices and other relevant stakeholders.
• Promote accountability, documentation, team learning, and compliance with WFG standards.

Water Safety Management Responsibilities

• Lead and coordinate preparation, implementation, and regular updating of water safety management plans for assigned water supply systems.
• Support identification, assessment, and mitigation of water quality and safety risks from source to point of use.
• Coordinate routine sanitary inspections, water quality monitoring, and follow-up actions with woreda water offices, health offices, service providers, and community structures.
• Ensure that risks related to source protection, treatment, storage, distribution, operation, and household handling are properly documented and addressed.
• Follow up corrective actions for identified water safety risks, including minor repairs, cleaning, disinfection, drainage improvement, fencing, source protection, and user awareness activities.
• Support training and coaching of field teams, service providers, water committees, and local stakeholders on water safety management and preventive risk control.
• Prepare and submit regular updates on water safety status, risks, mitigation measures, and outstanding actions to the Programs Director and Sustainability Coordinator.

Location-Specific Responsibilities

Bensa or Dodola -based Sustainability Team Leader: Responsible for sustainability leadership in the Bensa-based program area, including oversight of Bensa and Nensebo Sustainability Program Groups, field team coordination, monitoring, operations and maintenance follow-up, and support to water safety management activities where applicable.

Supervision and Coordination

• Report administratively and operationally to the Programs Director based in Hawassa.
• Receive technical guidance and support from the Sustainability Coordinator based at the Headquarters office in Addis Ababa.
• Coordinate closely with regional, zonal, and woreda water offices, program teams, and other relevant stakeholders.
• Facilitate regular team meetings, field follow-up, technical reviews, and learning sessions.

Call For Expression Of Interest (Eoi) / Rfq Provision Of Graphic Design & Branding Services For Print And Electronic Media

 INTRODUCTION & BACKGROUND

Self Help Africa (SHA) Ethiopia Country Office invites eligible, qualified, and experienced Graphic Design Consultants and Creative firms to submit an Expression of Interest (EOI) for providing comprehensive graphic design, brand identity, and visual communications services across print, digital, and electronic media platforms in Ethiopia.

As an international non-governmental organization working to alleviate poverty, hunger, and climate change impacts through market-based agricultural and enterprise development, SHA Ethiopia requires visually engaging, culturally sensitive, and strictly compliant communication assets. The selected consultant/agency will support SHA Ethiopia’s visibility across print collateral, digital campaigns, interactive media, and broadcast/electronic platforms.

OBJECTIVES OF THE ASSIGNMENT

The primary objective of this consultancy is to establish a standardized framework for high-quality visual content creation, enhancing institutional credibility and ensuring strict adherence to SHA Global Brand Standards, ethical beneficiary representation, and local accessibility requirements across Ethiopian print and electronic media.

SCOPE OF WORK & SERVICE CATEGORIES

The consultancy is structured into two main operational tiers. Applicants are invited to demonstrate capacity across both core print/operational materials and advanced digital/multimedia electronic deliverables:

Category 1: Core Operational Priorities & Print Media (Tier 1)  

• Banners & Signage: Pull-up/roll-up banners, indoor/outdoor posters, directional signage, event backdrops, and conference displays.
• Stationery & Corporate Identity: Business cards, official notebooks, presentation folders, letterheads, and branded merchandise (drinkware, bags).
• Publication & Report Layouts: Brochures, flyers, newsletters, annual reports, project briefs, case study layouts, and infographic data sheets.
• Digital Templates: Master PowerPoint presentation decks, branded virtual meeting backgrounds, and standardized email signature formats.

Category 2: Electronic Media, Field Operations & Multimedia Assets (Tier 2)  

• Electronic & Social Media Assets: Social media post graphics, carousels, web banners, digital ad creative sets, and interactive infographics.
• Video Graphics & Animation: Motion graphics overlays, lower thirds, animated titles, callout graphics, video end-screens, and short promotional video clips.
• Asset & Field Branding: Complete vehicle wrap/decal designs, motorbike branding, high-visibility field vests, caps, and field safety gear.
• Multilingual Adaptation: Localization and formatting of design materials into Amharic, Afaan Oromoo, and English to ensure community accessibility.

INSTITUTIONAL POLICIES & MANDATORY COMPLIANCE

The successful applicant must comply with the following mandatory organizational policies during task execution:

• SHA Brand & Visibility Policy: Strict adherence to official color palettes, logo clear zones, typography rules, and visual proportion guidelines.
• Data Protection & GDPR Compliance: Mandatory safeguarding of beneficiary data and personally identifiable information (PII) during graphic production.
• Ethical Photography & Safeguarding: Ensuring written/recorded informed consent for all photo/video collateral and portraying community members with dignity.
• Information Sharing & Accessibility: Adapting complex project data into visual infographics and vernacular languages for semi-literate audiences.
• Intellectual Property & Risk Governance: Ensuring zero copyright infringement; all deliverables remain exclusive property of SHA Ethiopia.

STANDARDIZED EOI SUBMISSION FORM

Description of program location and context

 SOS Children’s Village Program Gode as one of the eight children’s village programs in Ethiopia was established in 2004 and formally inaugurated on 03 October 2005. The program in Gode has 5 units namely: the Alternative Childcare in which disadvantaged and orphaned children and youth are nurtured until they become self-reliant; the Family and Community Empowerment Program Unit where families are enabled to provide adequate care to their children; Herman Gmeiner School with primary and preparatory levels; SOS kindergarten; and SOS Medical Centre with both inpatient and outpatient care.

Since February 2015, the SOS Children Villages Gode Program has been carrying out the Kelafo Family and Community Development Program. After completing the phased project successfully, the program started its second phase, which was larger than the first. In addition, the program began implementing its third phase, which is significantly larger than the second phase. In February 2023, SOS Children Villages envisaged upgrading the Kelafo family and community empowerment project to the program, which commenced in January 2024 in its Fourth Phase.

 This program aims to contribute towards the improved well-being of children and the empowerment of families and communities in the Kelafo district of the Somali region, Ethiopia. This program has six specific Objectives namely; School-age children are educated and skilled, Children are cared for and protected, Families and youth have sustainable economic capacities; Children and youth are growing up healthy, Improved DRRM capacity of the community, and improved capacity KIPs in responding to the situation of children at risk and their families.

The project, titled "KELAFO FAMILY AND COMMUNITY EMPOWERMENT PROJECT": Improving the social skill development, economic empowerment, and child wellbeing among Communities in Kelafo District Funded by the Switzerland PSA, the project is implemented by SOS Children’s Villages Ethiopia Gode program Location.

The project targets Five Kebeles of Kelafo woredas Somali regional states. It is designed to contribute towards the improved well-being of children and the empowerment of families and communities in the Kelafo district of the Somali region by fostering social stability and family cohesiveness. The project aims to reach a total of 9,598 direct participants (beneficiaries) and 53,674 indirect participants (beneficiaries) within the target communities.

Objectives of the Final Evaluation

 General Objective

The primary objective of this terminal evaluation is to analyze the most significant changes of Kelafo family and community empowerment program responses and the benefits it had on families in terms of social skill development, economic empowerment, and child wellbeing on its intended impact and outcomes, and provide actionable recommendations to it sustainability after the project phase out.

The FS project aims to ensure children’s and young people’s rights are fully realized within their families of origin by supporting those at risk of family separation through:

•  Family strengthening towards Self-reliant: “strengthening parents’ ability to guide childdevelopment, manage their households, and coach children on education and career opportunities to empowering women through socioeconomic activities and asset ownership.
• Community Empowerment (SACCOs & Cooperative Farmers): Building the technical and financial capacity of the SACCOs and Farmer cooperatives for career opportunities, and at empowering girls and women to lead change in their families and communities”. 
• Social and Behavior Change Communication (SBCC): Utilizing targeted awareness campaigns to address normative barriers that community practices such as traditional harmful practices (FGM, gender inequalities and early marriage) that hinder socioeconomic activities.

Specific Objectives

The specific objectives are:

• Document significant changes experienced by participants due to project interventions.
• Identify the most valued project outcomes from the perspective of participants and stakeholders.
• To assess the relevance, effectiveness, efficiency, impact, and sustainability of the project’s interventions and integrated approaches in improving the overall well-being of target communities.
• Generate evidence on changes related to child wellbeing, family resilience, education, livelihoods, and community empowerment.
• Understand factors contributing to successful outcomes and sustainability.
• Capture lessons learned and good practices for future programming.

Most Significant Changes Domains

Stories shall be collected under the following domains:

Domain 1: Child Care and Protection

• Improved parenting skills.
• Reduced child neglect, abuse, and harmful practices.
• Enhanced child protection mechanisms.
• Increased community responsibility for child wellbeing.

Domain 2: Education and Life Skills

• Improved school attendance and academic performance.
• Increased retention and transition rates.
• Enhanced life skills and aspirations among children and youth.

Domain 3: Economic Empowerment and Family Strengthening

• Improved household income.
• Increased livelihood diversification.
• Strengthened financial management.
• Women's economic empowerment.
• Improved food security.

Domain 4: SACCO and Cooperative Development

• Access to financial services.
• Increased savings culture.
• Improved cooperative governance and management.
• Enhanced agricultural productivity.

Domain 5: Health, Nutrition, and Resilience

• Improved health-seeking behavior.
• Better child nutrition.
• Enhanced disaster preparedness and response capacity.

Domain 6: Gender and Social Behavior Change

• Reduction of harmful traditional practices.
• Improved gender equality.
• Positive attitude and behavior changes regarding child rights and protection.

 Project Outcomes and Outputs

The overall goal of the project is “To Contribute towards the improved wellbeing of children and empowerment of families and communities in Kelafo district of Somali region by 2026.”.

Outcomes and outputs:

Outcome 1: Children are cared and protected.

Output 1.1         Families have improved parental skills to care for and protect their children    

Output 1.2         Caregivers have improved awareness of child protection

Output 1.3         Community and school’s establish initiatives to strengthen child protection.

Output 2:           Children are educated and skilled.

Output 2.1         Children have improved educational outcomes and developed essential life skills.    

Output 2.2         Partner schools strengthened to provide quality education for children       

Output 3:          Families and youth people have self-reliance when exiting from the project. 

Output 3.1          Families have improved agricultural practices

Output 3.2         Families have improved livestock farming and management practice

Output 3.3         Families and youth have improved and diversified off-farm income

Output 3.4         SACCOs are capacitated to respond to the financial needs of families

Output 3.5     Farmers' cooperatives are capacitated to respond to the agricultural input need of        the families

Output 4:          Children and youth are growing up healthy

Output 4.1         Caregivers and children have access to preventive health services

Output 4.2         Children are well nourished

Output 4.3         Communities are strengthened to protect themselves from disasters

 Major Final Evaluation Questions

Before the Project

• What was your situation before participating in the project?
• What challenges were you facing?

Changes Experienced

• What specific changes have occurred?
• Who benefited from these changes?
• How did the project contribute to these changes?
• Which interventions were the most important?

Significance of Change

• Why is this change important to you?
• Why do you consider it the most significant change?
• How has this change affected your children and family?

Sustainability

• How do you see the continuity of the project benefits after the project is phased out?
• What factors will help sustain these changes?
• What challenges might threaten sustainability?

Child Wellbeing

• What changes have you seen in children regarding:
• Education
• Protection
• Health and Nutrition
• Psychosocial Wellbeing

Economic Empowerment

• What changes have occurred in your income, savings, assets, or livelihood?
• How has the SACCO/cooperative support affected your household?

Behavioral Change

• Have your attitudes or practices changed regarding:
• Child protection
• Early marriage
• Gender equality
• FGM
• Shared parenting
• Education for girls
• Please explain.
• Lessons and Recommendations
• What worked well in the project?
• What should be improved in future projects?
• What lessons should SOS Children's Villages apply in future programs?
• Is there anything else you would like to share?

The commissioned consultant should further list relevant and possible evaluation questions and most significant change questions by referring to the project document and the project result framework and show the terminal evaluation questions during the inception report presentation.

Scope of the Final Evaluation

This evaluation will cover the project's implementation from its commencement in January 2015 through the midyear period of 2026 (the first 66 months of the 4-year cycle). The evaluation covers all implementation areas across the Kelafo Woreda, specifically focusing on Niri, Musadon, Dabakatur and Boholo-Aweys and Hilo-ba’ad, Addis Ketema, Bur-gabo and Bargun respectively the previous intervention Kebeles of the woredas.

 The summary of project participants (beneficiaries) is stated below:

Evaluation Methodology

The consultancy firm to be recruited is expected to develop appropriate standard quantitative and qualitative methodologies that can generate the highest quality and most significant changes evidence. The commissioned consultant should use mixed methods (quantitative and qualitative methods) to answer the Final evaluation questions. Most importantly the consultant should use qualitative methods like the most significant change methods. As far as possible, the consultant should disaggregate data by sex, age while collecting and analyzing data. The consultant should also clearly explain which questions will be answered using which methods. Data collection methods proposed by the consultant should be linked to the specific target group question(s). In addition to the data collection methodology, the consultant should refer to the relevant desk review of the project agreement documents. Moreover, the consultant is expected to explain the design and process of data collection tools including KAP survey questionnaires, data collection plans and data analysis instruments. The consultant is also expected to test data collection tools before the actual utilization.

Sample

The Commissioned consultant is expected to use appropriate sampling techniques and set acceptable sample size for both qualitative and quantitative data collection methods. Based on the project objectives, results, the market and livelihood assessment equations and the Edu Care project result framework, the consultant should produce best sampling methods and ensure representativeness of the sampled households or respondents, and the sampling frame is from target youth of the project.

 Work plan, consultant’s responsibility and deliverables

Work plan

The winner consultancy firm is expected to finalize the task within 40 days after the contractual agreement is signed. The consultant is expected to develop her/his detailed work plan based on the following table.

Responsibility of the consultant:

• The awarded consultant shall show feasible logistical arrangements for the assignment as part of the technical proposal
• Refer to the project document, result framework and indicators and develop Evaluation questions and detailed tools for both quantitative and qualitative data collection methods.
• Recruit and train data collectors/ enumerators
• Covers transport and per diem costs for data collectors
• Develop inception report with data collection tools, data collection plans and present for SOS CVE team and data collection plans
• Compiled draft and final evaluation report based on scheduled time

Expected Deliverables

The evaluation team is expected to deliver the following products, all of which must be submitted in English:

• Inception Report: A detailed document outlining the proposed methodology, sampling frame, final data collection tools, and a comprehensive work plan. This must be approved by the SOS CVE MEAL Department before field mobilization.
• Draft Final Evaluation report: A preliminary report presenting the initial findings, data analysis, and responses to the mid-term evaluation questions for review and feedback by the consortium partners.
• Final Evaluation Report: A high-quality, comprehensive report (maximum 30–40 pages, excluding annexes) that incorporates feedback from the draft stage. The report must include an executive summary and a dedicated section for strategic recommendations.
• Presentation of Findings: A validation workshop or slide presentation delivered to the SOS CVE NO Team and key stakeholders to discuss results.
• Cleaned Datasets: All raw and cleaned quantitative data (in Excel/SPSS/STATA) and qualitative transcripts or field notes.
• Success Stories/Case Studies: A minimum of three (3) narrative-based success stories that highlight the project's impact on individual or community efforts.

 Report Criteria

The reporting criteria for the final evaluation report shall be in line with the SOS Children’s Villages Ethiopia result-based management (RBM) toolkit, and SOS Children’s Villages will share the result framework, the project document and the reporting template with the winning consultant

Ethical Standards and Safeguarding

SOS Children’s Villages is committed to ensuring that all research, evaluations and data collection processes (i.e. evidence-generating activities) undertaken by SOS Children’s Villages and its partners are ethical and respect child safeguarding policy and procedure. The consultant must respect the rights, dignity and protection of children and other vulnerable population groups and should ensure special protection for children and other vulnerable groups during any data-generating activities to minimize any potential risks. Any research, evaluation and data collection SOS Children’s Villages is directly carried out or is involved in as a partner. Ethical practices need to be ensured in the following circumstances: 

• Any research, baseline, midterm or final evaluations and data collection SOS Children’s Villages has commissioned for ethical oversight of these processes.
• Any research, evaluation and data collection carried out by researchers/consultants on SOS Children's Villages programs and participants.

Hence, the relevant project coordinator and location MEAL coordinator of the program location will ensure that any researchers, evaluators and data collectors receive awareness training on, sign and adhere to SOS Children’s Villages core policies:

Obtaining consent from research participants is central to the research relationship and signals respect for the research participant's dignity, their capability to express their views and their right to have these heard in matters that affect them. Informed consent is an explicit agreement which requires participants to be informed about and understand the research/assessment. This must be given voluntarily and be renegotiable, so that participants may withdraw at any stage of the research process.

 Logistical arrangements

The awarded consultant shall present feasible logistical arrangements for the assignment as part of the technical proposal. National or location-level staff (SOS CVE) will be available to help organize the interviews, including contacting SOS, announcing and local preparation of the evaluation, and linking to community duty bearers and national authorities if required.

 Duration of contract and terms of payment

Payment will be made only upon SOS Children’s Villages' acceptance of the work performed under the above-described deliverables. Financial proposals should include proposed stage payments. Payment will be transferred by bank transfer in birr.

Funding and Payment: The consultant will be paid by SOS Children’s Villages in Ethiopia as follows:

Payment will be made in instalments based on the successful delivery and approval of the following milestones:

• First Instalment (40%): Upon submission and approval of the Inception Report, including finalized data collection tools.
• Second Instalment (20%): Upon submission of the Draft Evaluation Report and presentation of preliminary findings to the consortium.
• Final Instalment (40%): Upon approval of the Final Evaluation Report, submission of cleaned datasets, and delivery of at least three narrative success stories.

Notice of Delay

Should the successful bidder encounter a delay in the performance of the contract, which may be excusable under unavoidable circumstances, the contractor shall notify SOS Children’s Villages in writing about the causes of any such delays within one (1) week from the beginning of the delay. After receipt of the Contractor's notice of delay, SOS Children’s Villages in Ethiopia shall analyse the facts and extent of the delay and extend the time for performance when, in its judgment, the facts justify such an extension. 

Copyright and other proprietary rights

SOS Children’s Villages shall be entitled to all intellectual property and other proprietary rights including, but not limited to, copyrights, and trademarks, about products, processes, inventions, ideas, know-how, or documents and other materials which the Contractor has developed for SOS Children’s Villages under the Contract and which bear a direct relation to or are produced or prepared or collected in consequence of, or during the course of, the performance of the Contract. The Contractor acknowledges and agrees that such products, documents, and other materials constitute works made for hire for SOS Children’s Villages. All materials: interviews, reports, recommendations, and all other data compiled by or received by the Contractor under the Contract shall be the property of SOS Children’s Villages and shall be treated as confidential and shall be delivered only to SOS Children’s Villages' authorized officials on completion of work under the Contract. The external consultant is obliged to hand over all raw data collected during the assessment to SOS Children’s Villages in Ethiopia.

 Termination

The termination of the service agreement for the assignment will be in accordance with the contractual agreement to be included at the formal agreement's actual signing.

Number of Positions: 1

Employment Type: Contractual

Location: Lebu, Addis Ababa

E & B Business Consultancy PLC is looking for a motivated and responsible Import Officer to join our team.

Salary: Negotiable