Community Mobilizer

The main purpose of the Position 

Provide obstetrical care to pregnant women and their babies, doing follow up before, during and after delivery, according to MSF obstetrical and reproductive health protocols, universal hygienic and newborn caring standards and under supervision of a specialist doctor, in order to ensure their health conditions and avoid post-delivery complications. 

Accountabilities  

• Ensuring the implementation and continuity of antenatal and postnatal care, family planning, obstetrical care (BEmONC 1 and CEmONC 2), neonatal and comprehensive abortion care, management of victims of sexual violence, reproductive tract infections and Fistula care in accordance with MSF Reproductive Core Package of Activities and reinforce the implementation of standardised protocols.  
• Where PMTCT is implemented, ensuring implementation of the PMTCT protocol in the ANC/delivery and PNC consultations (pre counselling, test and post counselling  
• Collaborating with the medical doctor and /or nurse in the management of Sexual Violence cases  
• Assessing the feasibility for referral of pregnant women form the TBAs to the OPD/MCH for medical evaluation and/or complicated deliveries.  
• Ensuring hygiene and sterilization criteria (including universal precautions) are met according to MSF specifications.  
• Performing cleaning and minor maintenance for biomedical equipment used. Following the user manual and protocols and alert supervisor in case of malfunctioning. 
• Guaranteeing a regular and ongoing supply of drugs and equipment required for maternity activities (including monitoring/consumption control/ordering of orders.  
• Properly following up all newborn babies from delivery until discharge, informing mothers and relatives about importance of breast feeding, vaccination and possible complications resulting from harmful traditional practices.  
• Ensuring patients’ right to privacy and confidentiality is respected  
• Supervising that administrative procedures of admissions and hospitalizations comply with MSF protocols, as well as verify patients are properly informed and receive the documents required (birth certificate, vaccination card, etc  
• Participating in the organisation of the ward in collaboration with other midwifes and the maternity ward supervisor. Ensure transfer of relevant information to the next shift team (specially identifying risk cases)  
• According to MSF protocols in force, conduct normal deliveries independently Manage obstetric emergencies; identify cases needing referral and send them in time, clean up the newborn, executing and registering first neo-natal medical acts (cutting and cleaning the umbilical cord, vaccination, etc.). detecting possible anomalies/infections of the newborn and reporting them to the doctor, in order to ensure successful interventions Supervises the use of drugs, facilities and obstetric material, in order to ensure, in accordance with number of patients and prescriptions, a rational use as well as pharmacy stock levels are permanently updated, kept under appropriate conditions and above minimum safety point.  1 BEmONC = basic emergency obstetric and neonatal care = Administration of antibiotics, oxytocics, anticonvulsants, manual removal of the placenta, removal of retained products following abortion, assisted vaginal delivery, preferably with vacuum extractor and newborn care including neonatal resuscitation.  2 CEmONC = comprehensive obstetric and neonatal care = the full package of BEmONC Plus; surgery (caesarean section, hysterectomy, laparatomy), safe blood transfusion and care to sick and low birth weight newborns.

MSF Section/Context-Specific Accountabilities 
  

Provide Comprehensive Care in the Maternity ward through: 

• Developing “midwife care” plans for patients reflecting the collaboration with other members of the healthcare team. 
• Support MOH staff to perform quality therapeutic intervention and deliveries ensuring a multi-disciplinary approach to patient care 
• Contribute to improving the quality of service for BEmONC/ CEmONC, including comprehensive abortion Care and SGBV by closely working with MOH staff during procedures and processes ensuring transfer/ sharing of skills etc. 
• Support preparation of referrals to KGH and communicate with the MD and Supervisor 

Strengthening Infection Prevention and Control in the department: 

• Follow implementation and adherence to Infection Prevention and Control protocols and guidelines in collaboration with the IPC focal person.  
• Ensure observation of the standard precaution and 3 Pillars of IPC “Hand Hygiene, Disinfection and Transmission Based precaution” accordingly.  
• Report unnecessary actions/ nonadherence to IPC and report to team supervisor/ IPC focal person for appropriate intervention. 
• Ensure good teamwork with cleaners and observe the schedule of their activities, ensuring no gaps. 

Stock Management (Medical Supplies and Biomedical Equipment   

• Participate in proper and accurate inventory of medical stocks in the department and submitted in a timely manner.  
• Communicate with Supervisor regarding essential drugs availability in the department e.g  Misso, Oxytocin and MgSo4 and proactively anticipate and mitigate stock outs 
• Prepare emergency boxes for PPH, Preeclampsia/eclampsia, newborn Resuscitation  
• Ensure that medical stocks provided in the department are properly monitored in accordance with the IPC and Proper storage policy.  
• Ensure proper reception of stocks received from the Pharmacy and Logistics.  
• Ensure monitoring of Medical and Biomedical Equipment in collaboration with the supervisor and logistics team.  

Data Collection / Documentation   

• Ensure accurate and complete data collection in the department and support MOH staff to encode accurate data 
• Submit and report data within the timeframe required. 

Key Responsibilities

A. Patient Assessment and Clinical Care

• Conduct comprehensive physiotherapy assessments based on patient history, clinical findings, and physician/referral information.
• Develop individualized physiotherapy treatment and rehabilitation plans.
• Provide appropriate therapeutic interventions, including therapeutic exercises, mobility training, manual therapy, physical modalities, and functional rehabilitation as clinically indicated.
• Monitor patient progress and modify treatment plans according to patient response and clinical needs.
• Educate patients and caregivers on exercises, mobility, posture, prevention of complications, and home-based rehabilitation.
• Identify changes in patient condition requiring referral or consultation with the responsible physician or other healthcare professionals.
• Ensure patient privacy, dignity, informed participation, and safe care throughout treatment.

B. Patient Safety and Quality

• Follow hospital patient-safety procedures, infection-prevention requirements, occupational safety standards, and clinical protocols.
• Assess risks associated with patient mobility, transfers, falls, and therapeutic interventions.
• Use physiotherapy equipment safely and report defective or unsafe equipment promptly.
• Participate in quality-improvement activities and clinical audits.
• Report adverse events, incidents, and safety concerns through the appropriate hospital reporting system.

C. Documentation and Reporting

• Maintain accurate and timely physiotherapy assessment, treatment, progress, and discharge records.
• Document treatment provided, patient response, clinical outcomes, and recommendations.
• Prepare required departmental reports and statistics.
• Maintain confidentiality and security of patient information.

D. Multidisciplinary Collaboration

• Work collaboratively with physicians, nurses, occupational therapists, rehabilitation professionals, and other healthcare teams.
• Participate in multidisciplinary case discussions when required.
• Communicate patient progress and rehabilitation recommendations clearly to the relevant healthcare team.
• Support continuity of care during admission, transfer, and discharge.

E. Professional Development

• Participate in continuing professional development (CPD), in-service training, case presentations, and clinical learning activities.
• Maintain and continuously improve professional knowledge and clinical skills.
• Participate in competency assessments and performance appraisal activities.
• Share relevant knowledge and skills with colleagues and students/interns when assigned.

F. Equipment and Resource Management

• Use physiotherapy equipment and supplies appropriately and economically.
• Conduct routine checks of equipment and report maintenance or replacement needs.
• Support proper inventory control of physiotherapy materials and equipment.
• Ensure the treatment area is clean, organized, and safe. Key Responsibilities

A. Patient Assessment and Clinical Care

• Conduct comprehensive physiotherapy assessments based on patient history, clinical findings, and physician/referral information.
• Develop individualized physiotherapy treatment and rehabilitation plans.
• Provide appropriate therapeutic interventions, including therapeutic exercises, mobility training, manual therapy, physical modalities, and functional rehabilitation as clinically indicated.
• Monitor patient progress and modify treatment plans according to patient response and clinical needs.
• Educate patients and caregivers on exercises, mobility, posture, prevention of complications, and home-based rehabilitation.
• Identify changes in patient condition requiring referral or consultation with the responsible physician or other healthcare professionals.
• Ensure patient privacy, dignity, informed participation, and safe care throughout treatment.

B. Patient Safety and Quality

• Follow hospital patient-safety procedures, infection-prevention requirements, occupational safety standards, and clinical protocols.
• Assess risks associated with patient mobility, transfers, falls, and therapeutic interventions.
• Use physiotherapy equipment safely and report defective or unsafe equipment promptly.
• Participate in quality-improvement activities and clinical audits.
• Report adverse events, incidents, and safety concerns through the appropriate hospital reporting system.

C. Documentation and Reporting

• Maintain accurate and timely physiotherapy assessment, treatment, progress, and discharge records.
• Document treatment provided, patient response, clinical outcomes, and recommendations.
• Prepare required departmental reports and statistics.
• Maintain confidentiality and security of patient information.

D. Multidisciplinary Collaboration

• Work collaboratively with physicians, nurses, occupational therapists, rehabilitation professionals, and other healthcare teams.
• Participate in multidisciplinary case discussions when required.
• Communicate patient progress and rehabilitation recommendations clearly to the relevant healthcare team.
• Support continuity of care during admission, transfer, and discharge.

E. Professional Development

• Participate in continuing professional development (CPD), in-service training, case presentations, and clinical learning activities.
• Maintain and continuously improve professional knowledge and clinical skills.
• Participate in competency assessments and performance appraisal activities.
• Share relevant knowledge and skills with colleagues and students/interns when assigned.

F. Equipment and Resource Management

• Use physiotherapy equipment and supplies appropriately and economically.
• Conduct routine checks of equipment and report maintenance or replacement needs.
• Support proper inventory control of physiotherapy materials and equipment.
• Ensure the treatment area is clean, organized, and safe.

Fayyaa Integrated Development Organization

VACANCY ANNOUNCEMENT

FIDO is seeking a qualified candidate for the following position under the SICHRO Project, a community-led HIV program in Oromia Region.

Position: Quality Improvement (QI) and Knowledge Management (KM) Specialist

Duty Station: with frequent travel to supported woredas and SNUs

Employment Type: Full-time, 12-month fixed-term contract (renewable subject to funding and performance)

Reports To: Project Coordinator

Number Required: 1

Job Summary

The Quality Improvement (QI) and Knowledge Management (KM) Specialist will lead CQI activities across supported woredas and health facilities, strengthen QI capacity, coordinate QI projects, document and share best practices, and support data quality and use. The Specialist will work closely with the M&E team to promote evidence-based decision-making and improve the quality and effectiveness of HIV services.

Key Responsibilities

A. Quality Improvement and Knowledge Management

• Identify and prioritize performance gaps in the HIV clinical cascade using routine data, dashboards, RDQA findings, and monitoring results.
• Conduct root cause analysis, process mapping, and other QI assessments with facility and community teams.
• Assess QI capacity and develop tailored capacity-building plans for government QI committees and project staff.
• Provide training, mentorship, and on-site coaching on CQI, the Model for Improvement, PDSA cycles, and QI tools.
• Support QI committees to strengthen governance, meeting routines, documentation, and reporting systems.
• Lead the design and implementation of 2 QI Mini-Projects across priority SNUs, including development of QI charters, indicators, baselines, and implementation plans.
• Provide regular technical follow-up, monitor QI project performance, and support teams to test, adapt, and scale effective interventions.
• Lead end-line assessments and document results, lessons learned, and successful interventions through standardized Change Packages.
• Maintain a centralized repository of QI documentation, tools, results, and lessons learned.
• Organize quarterly learning sessions and knowledge-sharing forums to disseminate QI results and best practices.
• Develop knowledge products, including technical briefs, abstracts, manuscripts, success stories, and case studies.
• Represent the project in relevant technical working groups, conferences, and learning forums.

B. Data Quality Assurance and M&E Support

• Collaborate with the M&E Specialist to plan and conduct quarterly RDQAs at SNU and health facility levels.
• Verify digital data against source documents and support corrective actions to improve data accuracy, completeness, and consistency.
• Provide technical support to M&E, CEF, and SSW teams on digital data collection platforms, including CommCare and Survey CTO.
• Strengthen data collection tools through appropriate validation rules, skip patterns, required fields, and range checks.
• Participate in quarterly JISS visits using electronic checklists and provide on-site technical support and mentoring.
• Identify data quality gaps and support facilities to develop and implement corrective action plans.
• Ensure QI, RDQA, and routine monitoring findings are incorporated into monthly technical reviews and quarterly stakeholder meetings.
• Support the use of data and learning to inform adaptive management and evidence-based decision-making.
• Perform other M&E and data quality tasks as assigned by the Project Coordinator or M&E Specialist.