BD Sales Agent – Food Delivery

Role: Supervise the daily sales operations and field sales team to achieve distribution, coverage, and revenue targets.

Key Responsibilities:

• Plan and assign daily routes/territories for sales and delivery.
• Ensure achievement of daily/weekly sales and distribution targets.
• Monitor stock levels at distributors and key outlets, preventing stockouts.
• Execute in-store merchandising and promotional activities at the point of sale.
• Collect market intelligence and competitor activity reports from the field.
• Ensure compliance with sales policies, delivery protocols, and vehicle maintenance.
• Prepare and submit daily sales reports and collection summaries.

Business Development Lead

Resolution Studio is looking for a Business Development Lead to drive new business, develop strategic client relationships and build a strong commercial pipeline.

•  R E P O R T I N G TO; Managing Director 
• P O S I T I O N; Full time 
• LO CAT I O N; Addis Ababa 
• PAY Base salary + commission

The role

The role will identify target organisations and decision-makers, create opportunities both within and beyond formal RFP/RFQ/RFI processes, and convert relationships into projects, partnerships and longer-term client engagements. The successful candidate will be proactive, commercially minded and comfortable opening doors where no formal brief yet exists.

Working closely with the Managing Director, the Business Development Lead will bring market intelligence and client insights into the agency and help shape relevant pitches and proposals.

 Responsibilities

•  Identify and pursue decision-makers and new business opportunities across relevant sectors.
•  Proactively create opportunities beyond RFP/RFQ/RFI processes, including direct assignments, retainers, campaigns, partnerships and other commissioned work.
• Arrange meetings to present and deliver capability pitches.
•  Represent Resolution Studio at industry and networking events, leveraging your network.
•  Using all channels, including cold-calling for new business, ensure a robust pipeline.
•  Present new products and services as they develop.
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.

The Senior Sales Supervisor: is a key field-leadership role driving the on-ground expansion of merchant acceptance for EthSwitch's interoperable payment platforms across assigned territories, with a core focus on merchant enablement.

The position leads and supervises a field salesforce to drive merchant, corporate, and e-commerce adoption of EthSwitch's interoperable solutions  from adoption through activation to sustained usage  with particular emphasis on Request-to-Pay (RTP) and interoperable QR payments (ETHQR), alongside the National Payment Gateway (NPG), POS acceptance, Alias, bulk payments, and e-Mandate, all within EthSwitch's EthioPay Instant Payment System (IPS) ecosystem, in coordination with Participant Financial Institutions  banks, MFIs, and PSPs that hold the merchant acquiring relationship.

Key Duties & Responsibilities

The Senior Sales Supervisor shall:

• Lead, organize, and supervise the territory-based field salesforce to deliver merchant enablement, activation, and usage targets.
• Translate the enablement and transaction-volume targets into clear daily and weekly field action plans, including territory, merchant, and individual targets.
• Drive the field team to identify, engage, and enable merchants, corporates, and e-commerce businesses to adopt EthSwitch’s interoperable payment solutions, particularly ETHQR and RTP.
• Ensure field enablement translates into sustained merchant usage and transaction growth, and monitor performance at individual, team, and territory levels.
• Conduct regular field visits, accompaniment, spot checks, and team reviews to monitor field activity, enablement quality, and compliance with approved standards.
• Coach, motivate, and performance-manage field staff, identifying performance gaps and implementing timely corrective actions.
• Identify and resolve field-level enablement barriers, including documentation, technical, device, and merchant adoption issues, and escalate systemic issues to the Business Development Manager.
• Maintain accurate merchant pipeline and field activity records, and prepare regular performance reports covering enablement, activation, usage, and transaction growth.
• Coordinate with relevant internal teams, including Operations and Product and Marketing to address technical, operational, and merchant support requirements.
• Support merchant education, awareness campaigns, and local market activation initiatives to strengthen adoption and usage of EthSwitch’s payment solutions.
• Identify field capability gaps and coordinate relevant training and product orientation for the salesforce on EthSwitch’s merchant payment solutions and enablement processes.