Senior IT Officer

Location: Head Office

Job Title:   Senior IT Officer

Required number:- 1

Opening date: Oct 05, 2026
Closing date: Oct 12, 2026

Job Summary:

The Senior IT Officer is responsible for overseeing and managing the Society’s information technology department. S/he is the System Administrator and is responsible for the smooth operation, upgrading, and security of the Henosis SACCO Ltd computer systems and the training of staff therein to ensure that systems support efficient service and essential management reporting, and computer fraud is not possible. S/he is also responsible to enter data from various source documents into the computer system for storage, processing and data management purposes.

Main Duties and Responsibilities:

Networking, System Operations, Maintenance and Security

Set up and maintain account (user administration):

Maintain system

Verify that peripherals are working properly

Quickly arrange repair for hardware in occasion of hardware failure after troubleshooting

Apply and Monitor network and system performance

Install or ensure proper installation of software

Set and Oversee Implementation of IT Policies and Procedures

Create backup and recovery policy

Set up security policies for users

Update system – operating system and application software

Implement policies for the use of computer system and network

Ensure safety of all computers, data and electronic gadgets possessed by the SACCO.

Organize and facilitate IT Committee of managers and users to advise on management and use of IT systems, priorities for improvements, and changes that might improve the SACCO’s efficiency

Oversee Software Selection and Development

Advise management on the most relevant and efficient information technology products in the market from time to time.

Advise the Society objectively on where IT might make a difference to the business

System Use: Training and Trouble-Shooting

Train users on the application programs

Ensure quick and effective trouble-shooting of hardware and software problems

Develop or supplement software documentation to support users

Supervise other staffs on IT related issues

Any other official assignment

Website and Database management

Manage the Database of the Society

Update the database regularly

Working together with the marketing, prepare success stories regularly

Update the website of the Society regularly

Encode and enter data for statistical and research purposes

Prepare, compile and sort documents for data entry

Check source documents for accuracy

Verify data and correct data where necessary

Obtain further information for incomplete documents

Update data and delete unnecessary files

Combine and rearrange data from source documents where required

Enter data from source documents into prescribed computer database, files and forms