Medical Teams Calling 

Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world. 

Medical Teams International holds strict child and vulnerable adult safeguarding principles and a zero-tolerance policy for misconduct related to sexual harassment, exploitation and abuse in the workplace and other places where the organization’s activities are rendered. Parallel to technical competence, recruitment & selection, hiring decisions will give due emphasis to assessing candidates' eligibility thorough background checks, police clearance, and professional reference check processes. 

JOB SUMMARY    

Medical Officer contributes to the calling of Medical Teams International by providing quality consultation & health care services for internally displaced people, refugees and host community.The Medical Officer is responsible for delivering high-quality medical care, providing consultations, and supporting patients throughout their treatment journey. This role includes clinical assessments, diagnosis, treatment planning, patient education, and coordinating with multidisciplinary teams to ensure optimal patient outcomes.

 ESSENTIAL DUTIES AND RESPONSIBILITIES 

 Medical / Technical 

• Provide consultations with diagnosis and treatment of illnesses based on the guidelines in Ethiopia and focusing initially on IMCI (Integrated Management of Childhood Illnesses) 
• Support the treatment of co-infections in children diagnosed with severe acute malnutrition and referred to an appropriate outpatient treatment program.  
• Provide appropriate referrals to the medical doctor or to the relevant referral sites in a timely fashion without delays 
• Prescribe medications and instruct patients on correct usage based on guidelines 
• Ensure medical supplies are available and support the projection of needs 
• Provide patient education and instruct on prevention methods for illness, proper nutrition, and hygiene 
• Compile weekly and monthly reports required by the Ministry of Health as well as UNHCR and provide to the clinic in-charge. 
• Follow EPI routine/campaigns sessions at clinic and catchment 
• Follow infection, prevention, and control protocols through maintaining good hand hygiene and appropriately using personal protective equipment 
• Support the integration of accountability practices into program activities by following established procedures during planning, implementation, monitoring, and reporting. Help ensure that accountability is reflected in day-to-day tasks, team interactions, and when working with partners or communities.
• Support safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, Child & Vulnerable Adult protection, and harassment-free workplace policies. Incumbents will remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills which will enable you to promote strong safeguarding practices, understand the child and adult safeguarding policy and procedures, and conduct yourself in a manner consistent with the Safeguarding.

Quality Management 

• Ensure all patients are treated based on the Guidelines of the Ministry of Health and the IMCI guidelines.
• Ensure rational use of drugs such that only those essential for treatment are prescribed. Do not overprescribe. 
• Provide compassionate and respectful care to all patients who present to the clinic. 
• Support other staff and colleagues to maintain good infection control practices to prevent spread of illnesses within the clinic and among the staff.

Mission and project context

Médecins du Monde (MdM) is an international humanitarian organization providing medical care and supporting access to health services for people affected by vulnerability and crisis. MdM-France has worked in Ethiopia since 1986. Under the EHF-funded response in Afar Region, the Midwife will support the quality, continuity and accessibility of maternal, newborn, reproductive and sexual health services at designated health centers, in close collaboration with the Ministry of Health and facility teams.

• Position:                               Midwife
• Project:                                 Ethiopian Humanitarian Fund (EHF) project
• Duty station:                      Afambo or Amibara, Afar
• Reports to:                          Medical Supervisor, with technical support from Medical    Coordinator
• Contract / duration:        Until Oct 14, 2027
• Number of positions:      1(one)

1. Overall purpose of the position

To strengthen the quality and availability of maternal and newborn health (MNH), reproductive health and family planning services at supported health centers, with particular attention to basic emergency obstetric and newborn care (BEmONC), early identification and management of complications, timely referral, respectful care, and capacity-building of health workers in line with national protocols and MdM standards.

1. Key duties and responsibilities

A. Clinical and program support

• Support health center teams to provide safe, evidence-based and respectful antenatal, intrapartum, postnatal, newborn, reproductive health and family planning services within the midwife’s professional scope of practice.
• Support the availability and appropriate delivery of the seven signal functions of BEmONC, in line with national guidelines, facility capacity and the authorised scope of practice.
• Recognize and initiate timely management of obstetric and newborn complications, stabilize patients within available capacity, and arrange timely referral to a facility providing comprehensive emergency obstetric and newborn care (CEmONC).
• Promote correct use and review of the partograph and other approved MCH registers, clinical tools and protocols.
• Provide or support comprehensive abortion care, including safe abortion care and post-abortion care as permitted by Ethiopian national law, Ministry of Health protocols, the provider’s competencies and MdM clinical guidance.
• Ensure confidential, non-discriminatory and survivor-centered care for survivors of sexual and gender-based violence (SGBV), including safe clinical support and referral in accordance with established pathways and informed consent.
• Support infection prevention and control (IPC), safe delivery practices, rational use of supplies and adherence to clinical quality standards.
• Coordinate with the Health Centre Head and relevant departments, including pharmacy, EPI, nutrition and other MCH services, to improve continuity and integration of care.

B. Mentoring, coaching and capacity-building

• Assess the capacity-building needs of health-center staff in BEmONC, partograph use, maternal and newborn care, family planning, comprehensive abortion care (CAC), IPC and respectful maternity care.
• In collaboration with the Health Centre Head and Medical Supervisor, develop and implement practical training, on-the-job mentoring and coaching plans, followed by supportive supervision and skills follow-up.
• Promote the use of national guidelines, standard operating procedures and evidence-based clinical practices, identifying gaps and escalating issues requiring technical support.
• Support facility teams to identify service-delivery gaps in equipment, medicines and consumables, and follow up with the responsible facility and project staff on appropriate corrective action.

C. Supplies and service readiness

• Conduct periodic assessments of MCH and family planning equipment, medicines and consumables, and report stock-outs, shortages, expiry risks or equipment gaps promptly.
• Work with the Health Centre Head and pharmacy staff to support appropriate storage, stock monitoring and rational use of project-provided medicines and supplies, following facility and MdM procedures.
• Monitor service readiness for routine maternity care and BEmONC, and promptly report limitations that may affect safe care or require referral.

D. Referral, monitoring and reporting

• Identify patients who require referral for CEmONC or other specialized services, communicate promptly with the receiving facility and relevant focal persons, and support safe, timely referral in accordance with the established pathway.
• Maintain or support complete, accurate and confidential records for MCH, newborn, family planning, abortion-related and referral services, using approved registers and reporting tools.
• Track referrals and, where feasible, document referral completion and outcomes; submit monthly referral outcome reports to the Medical Supervisor.
• Compile and submit monthly activity reports, including service statistics, training and mentoring activities, referral data, and medicine/consumable needs or consumption, within agreed deadlines.
• Immediately report maternal or neonatal deaths and participate in facility- or woreda-level maternal and perinatal death surveillance and response/audit processes, as applicable, while maintaining confidentiality and a learning-focused approach.
• Review service data regularly with facility staff to identify trends, service gaps and practical improvement actions, and contribute to project monitoring and reporting.

Mission and project context

Médecins du Monde (MdM) works in France and internationally to promote universal and sustainable access to healthcare. MdM has been engaged in Ethiopia since 1986 and implements humanitarian interventions, including emergency responses that aim to improve access to quality primary healthcare and sexual and reproductive health services. The Medical Supervisor will support implementation of MdM’s Health, Nutrition and Mental Health and Psychosocial Support (MHPSS) interventions in the EHF project area of Afar Region.

The position is based in Semera and requires frequent travel to project-supported health facilities in Afambo and Amibara Woredas. Work schedules may change, and irregular hours or weekend work may be required in emergency contexts.

• Position:                                           Medical Supervisor
• Status:                                              Salaried
• Duty Station:                                  Semera, Afar
• Reports to:                                      Field Coordinator
• Functional link:                                 coordinator
• Contract duration:                       Until Oct 14, 2027
• Field travel:                                    Frequent travel to health facilities in Afambo and Amibara Woredas

2. Overall purpose of the position

The Medical Supervisor is responsible for supervising and supporting the effective implementation and quality of MdM’s health, nutrition and MHPSS interventions in designated health facilities and at community level. The role oversees clinical and programme service delivery, supports health workers and relevant case workers through technical guidance and mentoring, promotes compliance with applicable protocols, strengthens monitoring and reporting, and contributes to community referral systems and health-system capacity.

3. Key duties and responsibilities

3.1 Supervision and quality of service delivery

• Lead planning, monitoring and review of health activities across project-supported facilities and community-level services.
• Conduct regular field visits to assess service quality, adherence to clinical and infection prevention and control (IPC) protocols, and implementation progress.
• Identify service-delivery gaps and operational challenges, agree corrective actions with relevant teams and follow up their implementation.
• Supervise and mentor healthcare providers to strengthen clinical practice, patient care and compliance with applicable MoH and MdM protocols.
• Provide technical support to health, nutrition, MHPSS and GBV case workers and psychologists within the project’s service scope.
• Promote dignified, confidential, non-discriminatory and patient-centered services.

3.2 Health, nutrition, MHPSS and GBV technical support

• Provide technical guidance to facility staff and relevant program personnel on health, nutrition, MHPSS, GBV case management and hygiene-related protocols relevant to project activities.
• Support on-the-job coaching and structured training to improve clinical competency, quality of care, safe practice and service delivery.
• Assess staff training needs, organize thematic capacity-building sessions and develop or adapt training materials and tools as required.
• Support the implementation and monitoring of nutrition activities included in the project, working with relevant staff to promote adherence to applicable protocols and appropriate documentation.
• Support appropriate and safe approaches to MHPSS and GBV-related services, including confidentiality, respectful treatment and referral to available services.
• Support the review and use of medical guidelines, protocols and training tools, and promote continuous learning and feedback among health teams.

3.3 Community engagement and referral pathways

• Support community mobilisers in planning and implementing community-based activities linked to project health, nutrition, mental health and GBV interventions.
• Work with community leaders, local organizations and relevant stakeholders to raise awareness of GBV and mental health issues and promote a supportive environment for affected people and survivors.
• Coordinate with local authorities and service providers to strengthen referral pathways and support systems for people affected by GBV and mental health conditions.
• Promote coordination between community activities and supported health facilities to improve access to services and continuity of care.

3.4 Monitoring, evaluation, documentation and reporting

• Oversee collection, review and analysis of medical, pharmaceutical and relevant program data, including health and nutrition activity information.
• Use monitoring tools and routine data to assess activity implementation, service quality, performance and outcomes, and identify gaps requiring action.
• Prepare and submit timely weekly, monthly, quarterly and other required reports to the relevant program manager, covering progress, results, challenges, needs and proposed actions.
• Participate in coordination meetings and internal medical reviews, and provide timely updates on program progress and resource or technical needs.
• Support accurate documentation and appropriate handling of service data, respecting confidentiality and established information-management procedures.
• Maintain working relationships with external stakeholders, service providers and partners relevant to project implementation.

3.5 Team management and coordination

• Supervise program officers and/or health staff assigned to the role and provide regular technical and operational support.
• Plan work schedules, assign duties, facilitate regular team meetings and promote effective communication across teams.
• Conduct performance reviews, support staff development and foster motivation, accountability and teamwork.
• Coordinate with other humanitarian actors, including UN agencies, NGOs and community organizations, to support coherent service delivery and responses to GBV and mental health needs.
• Represent MdM in relevant coordination meetings as delegated, contributing to operational discussions and planning.

3.6 Medicines, pharmaceutical supplies and logistics

• Monitor medicine consumption and promote adherence to supply and pharmaceutical management procedures.
• Support quantification, forecasting and management of medical stocks in coordination with logistics and relevant facility staff.
• Monitor availability of essential medicines, medical materials and program supplies; communicate stock risks, irregular consumption patterns and supply issues promptly to the Medical Manager or designated line manager.
• Collaborate with logistics and procurement teams to support timely availability of materials and supplies required for program implementation.

3.7 Administration, compliance and fraud prevention

• Ensure program activities are implemented in accordance with MdM policies, ethical standards, applicable legal requirements and relevant technical protocols.
• Identify potential fraud and corruption risks, promote awareness among team members and apply established reporting and response procedures when concerns arise.
• Use program resources responsibly and support accountability for supplies, equipment and other project assets.

3.8 Emergency response and flexibility

• Be available to support emergency responses and unforeseen health interventions as required by program priorities.
• Adapt work plans and support to changing project contexts, needs and operational requirements, including irregular working hours when necessary.
  Professional conduct and safeguarding
• Comply with MdM policies, ethical standards, applicable legal requirements and professional responsibilities.
• Promote respectful, confidential and non-discriminatory care and protect the dignity and privacy of people accessing services.
• Ensure staff understand and follow relevant safeguarding, confidentiality and safe referral procedures, particularly in work involving GBV and mental health concerns.
• Act responsibly when identifying or receiving reports of misconduct, fraud, corruption or safeguarding concerns, and use established reporting channels.
• Maintain professional boundaries and promote a safe and respectful working environment for colleagues, patients and community members.

_{7. Performance and accountability}

Performance will be reviewed by the Field Coordinator against agreed objectives and the responsibilities set out in this job description. Key accountability areas include:

• Regular supportive supervision and documented follow-up of quality and service-delivery issues at supported facilities.
• Timely technical support, coaching and capacity-building for health, nutrition, MHPSS and relevant GBV personnel.
• Complete, accurate and timely program monitoring data and reports.
• Effective team coordination, work planning and staff support.
• Appropriate monitoring of medicine consumption, stock levels and supply requirements in coordination with logistics.
• Constructive engagement with local authorities, community structures, partners and humanitarian coordination mechanisms.
• Compliance with MdM policies, professional ethics, safeguarding, confidentiality and fraud-prevention requirements.

_{Working conditions}

• Based in Semera, Afar Region, with frequent travel to field sites and health facilities in Afambo and Amibara Woredas.
• Irregular working hours or weekend work may be required in emergency contexts.
• Employment is subject to MdM national staff employment policies and the terms of the employment contract.