Senior Property Officer

Are you a motivated and results-driven sales professional with a passion for real estate? Join our growing team and build a rewarding career in the property industry.

Key Responsibilities:

✅ Identify and engage prospective property buyers and tenants
✅ Conduct property viewings and presentations
✅ Generate leads through networking, referrals, and digital platforms
✅ Negotiate and close sales and leasing transactions
✅ Maintain strong relationships with clients and property owners
✅ Achieve monthly and quarterly sales targets
✅ Keep up-to-date with market trends and available properties

Job Summary

The Non-Life Claims Junior Officer is responsible for supporting the efficient administration, processing, and monitoring of non-life (general insurance) claims. The role ensures that claims are handled promptly, professionally, and in compliance with insurer guidelines and regulatory requirements. The officer will act as a key liaison between clients, insurers, assessors, and internal teams to facilitate smooth claim settlements while maintaining high service standards.

Detailed Key Responsibilities & Duties

Claims Registration & Administration

• Receive claim notifications via email, phone, online portals, or walk-in clients.
• Register all new claims in the claims management system within stipulated timelines.
• Open and maintain accurate physical and electronic claim files.
• Issue claim acknowledgment letters/emails to clients promptly.
• Ensure proper classification of claims by class of insurance (motor, property, marine, liability, engineering, etc.).

Client Advisory & Support

• Explain policy coverage, exclusions, deductibles, and claims procedures to clients.
• Provide clients with clear documentation checklists specific to the type of claim.
• Guide clients on claim form completion and required supporting documents.
• Manage client expectations regarding claim timelines and insurer requirements.
• Maintain regular communication with clients on claim status updates.

Documentation & Compliance

• Review submitted claim documents for completeness and accuracy.
• Verify policy validity, coverage limits, endorsements, and deductibles.
• Ensure claims are reported within policy notification timelines.
• Identify discrepancies or missing documents and follow up promptly.
• Ensure compliance with regulatory requirements and internal claims handling procedures.
• Maintain strict confidentiality of client and claim information.

Liaison & Coordination

• Submit claim documents to insurers within required timelines.
• Coordinate with loss assessors, investigators, repairers, and surveyors.
• Arrange joint inspections where necessary.
• Follow up with insurers for claim approval, queries, and settlement timelines.
• Escalate complex or delayed claims to the Claims Department Supervisor or Manager.

Claims Monitoring & Follow-Up

• Track claims from notification through settlement and closure.
• Maintain a claims diary system to ensure timely follow-ups.
• Follow up on outstanding documentation from clients and third parties.
• Monitor claims turnaround time and ensure minimal delays.
• Provide weekly claims status updates to the supervisor/manager.

Settlement & Recovery Support

• Review insurer settlement offers before communicating to clients.
• Ensure discharge vouchers are properly executed.
• Follow up on payment processing and confirm receipt by clients.
• Assist in recovery and subrogation cases where applicable.
• Support negotiation processes under supervision for disputed or under-settled claims.

Reporting & Record Management

• Prepare monthly claims reports including:
• • Claims registered
  • Claims outstanding
  • Claims settled
  • Claims repudiated
  • Large loss cases
• Maintain claims statistics and loss ratio data for management review.
• Assist in preparing management presentations and performance summaries.
• Archive closed claim files according to company policy.

Continuous Improvement & Risk Awareness

• Identify recurring claims trends and report risk patterns to management.
• Recommend risk mitigation measures where patterns are identified.
• Participate in internal training sessions on new insurance products and claims procedures.
• Stay updated on changes in insurance regulations and insurer requirements.
• Perform additional tasks assigned by supervisor or department manager

Build Your Career with a Leading Luxury Real Estate Brand

• Are you a seasoned real estate sales professional with a refined understanding of luxury properties and an exceptional client-focused approach?
• Do you take pride in helping clients find not just a property, but a place they can truly call home?
• Are you ready to take your career to the next level and join a team of top-producing agents at an award-winning luxury real estate company?

If so, we want to hear from you!

Metropolitan Real Estate is seeking experienced and motivated Real Estate Sales Professionals to join our growing luxury real estate team. This role offers the opportunity to represent premium apartment developments, build meaningful client relationships, and grow your career with a respected and award-winning real estate brand in a performance-driven environment.

Key Responsibilities

• Represent the company with professionalism and integrity, upholding the high image, reputation, and credibility of Metropolitan Real Estate and its apartment units.
• Actively identify, engage, and secure prospective buyers through diligent and strategic sales efforts.
• Promote and sell apartment units through effective presentations, negotiations, and market-driven sales strategies.
• Maintain strong relationships with clients and ensure a high level of customer satisfaction throughout the sales process.
• Forward all qualified leads, client information, and sales-related data to the company in a timely and accurate manner.
• Apply market insights and data-driven decision-making to support clients’ real estate investment goals.
• Consistently meet or exceed assigned sales targets by tracking performance and adjusting strategies as needed.