Medical Teams Calling
Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world.
Medical Teams International holds strict child and vulnerable adult safeguarding principles and a zero-tolerance policy for misconduct related to sexual harassment, exploitation and abuse in the workplace and other places where the organization’s activities are rendered. Parallel to technical competence, recruitment & selection, hiring decisions will give due emphasis to assessing candidates' eligibility thorough background checks, police clearance, and professional reference check processes.
JOB SUMMARY
The Program Liaison Officer contribute to the calling of Medical Teams provides day-to-day support by liaising between the organization and external stakeholders for program delivery, this will include by coordinating activities ensuring effective communication between field staff and key stakeholders, and managing logistical and operational tasks in the assigned location The role involves ensuring that program activities run smoothly, resources are effectively allocated, and any challenges are addressed promptly to support successful program implementation. The post holder will serve as the key communication and coordination link between the regional office, implementing partners, local stakeholders, and the central/head office ensuring effective program delivery, compliance, and alignment with strategic objectives in the region.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Represent Medical Teams in the assigned field location by liaising with the RHB, donors, and other stakeholders, including partners.
- Share updates on Medical Teams work, activities, and report back any updates from various platforms in the Coordination Office.
- Facilitate MOUs/operational agreements between Medical Teams and the RHB, Bureau of Plan & Finance (BoFED), and Early Warning Response & Risk Preparedness (Bureau of Agriculture).
- Attend Health, Nutrition, Logistics cluster meetings in the assigned location and share the direction/updates with the Field Coordinator & Health & Nutrition Program Manager.
- Attend HINGO and Access coordination meetings in the assigned location and serve as Medical Teams s security focal point in the assigned location
- Identify health & nutrition response needs to support the restoration of operations to full capacity and communicate these needs with the field program manager and field coordinator
- Support the provision of healthcare delivery services in compliance with standards set by RHB, FMOH, and medical teams.
- To serve as the key communication and coordination link between the regional office, implementing partners, local stakeholders, and the central/head office—ensuring effective program delivery, compliance, and alignment with strategic objectives in the region.
- Provide support to the Field Office team by facilitating information flow between field-level activities during key regional office representation meetings in the assigned field location to ensure objectives are met according to national standards.
- Work closely with the Health & Nutrition Manager in the field office to provide capacity building for healthcare staff at the target health facilities.
- Identify training needs at target health facilities and report them to the Health & Nutrition Manager for the development and implementation of training plans.
- Ensure weekly monitoring and evaluation reports from health facilities in the assigned AOR are provided to Medical Teams field MEAL Officer.
- Develop weekly/monthly/quarterly reports for Medical Teams Field Coordinator.
- Attend regional-level meetings, review meetings, and workshops as appropriate.
- Supporting stakeholder engagement with local authorities, communities, and partners.
- Perform additional activities as directed by the immediate supervisor.
- Support other activities in the liaison office (e.g., pharmacy/logistics, HSS) as needed.
- Maintain a clean and safe working environment, disposing of waste appropriately.
- Support the safeguarding of program participants and employees by promoting an environment of awareness and upholding the code of conduct provisions for Medical Teams' Protection from Sexual Exploitation & Abuse, Child & Vulnerable Adult protection, and harassment-free workplace policies.
- Stay alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills to promote strong safeguarding practices, and conduct oneself in a manner consistent with the Safeguarding policies.
- Support in integrating accountability is into program implementation, monitoring and evaluations, recruitment, staff onboarding, training and performance management, partnership agreements, and highlighted in reporting.
- Support safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, Child & Vulnerable Adult protection, and harassment-free workplace policies. Incumbents will remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills which will enable you to promote strong safeguarding practices, understand the child and adult safeguarding policy and procedures, and conduct yourself in a manner consistent with the Safeguarding code of conduct and behavior expectations.