Facility & Maintenance Supervisor

2. Job Purpose

To supervise and coordinate the maintenance, repair, and operational functionality of buildings, building systems, utilities, and associated facilities managed by the Company. The position ensures that preventive and corrective maintenance activities are carried out efficiently, facilities remain safe and functional, maintenance costs are controlled, and tenants and property users receive reliable facility services.

3. Key Duties and Responsibilities

A. Preventive and Corrective Maintenance

• Develop and implement preventive maintenance schedules for buildings, equipment, and facility systems.
• Supervise routine inspections, servicing, repairs, and maintenance of electrical, plumbing, water supply, drainage, HVAC, elevators, pumps, generators, and other building systems, as applicable.
• Identify defects, breakdowns, and potential maintenance risks and ensure timely corrective action.
• Coordinate emergency repairs and ensure that critical facility problems are addressed promptly.
• Maintain maintenance records, equipment service histories, and inspection reports.

B. Facility Operations and Inspection

• Conduct regular inspections of buildings, parking areas, rooftops, basements, common areas, and other facilities to identify maintenance needs.
• Monitor the proper functioning of building utilities and mechanical and electrical installations.
• Ensure that common areas and building facilities remain safe, clean, accessible, and operational.
• Verify the quality and completeness of maintenance work before closing work orders.
• Recommend facility improvements and equipment replacement where necessary.

C. Work Order and Service Request Management

• Receive, assess, prioritize, and assign maintenance requests from tenants, property users, and internal departments.
• Monitor maintenance response times and ensure that service requests are resolved within established service standards.
• Maintain a work order system documenting reported faults, assigned personnel, materials used, costs, and completion status.
• Communicate maintenance schedules, service interruptions, and repair progress to relevant stakeholders.

D. Supervision of Technical Personnel and Contractors

• Assign, guide, and supervise technicians, maintenance workers, and other personnel under the position's responsibility.
• Coordinate external maintenance contractors and service providers in accordance with approved contracts and work specifications.
• Inspect contractors' work to ensure compliance with quality standards, agreed timelines, and safety requirements.
• Report contractor performance issues and recommend appropriate corrective measures.
• Ensure that maintenance personnel use tools, equipment, and materials properly.

E. Safety, Compliance, and Risk Management

• Ensure compliance with applicable safety requirements, building regulations, and the Company's facility management procedures.
• Identify and report potential hazards, structural defects, electrical risks, water leakages, and other facility-related safety concerns.
• Coordinate inspections and servicing of fire protection systems, emergency lighting, and other safety installations within the assigned scope.
• Ensure that maintenance activities are conducted using appropriate personal protective equipment and safe working procedures.
• Promptly escalate major incidents, critical equipment failures, and risks requiring management intervention.

F. Maintenance Materials and Cost Control

• Identify maintenance material, spare-parts, tools, and equipment requirements and submit requests for approval.
• Monitor the proper use, storage, and accountability of maintenance materials and tools.
• Assist in preparing maintenance budgets, cost estimates, and annual maintenance plans.
• Recommend cost-effective maintenance solutions without compromising safety, service quality, or equipment reliability.
• Monitor maintenance expenditures and report unusual costs, recurring failures, and opportunities for savings.

G. Documentation and Performance Reporting

• Prepare periodic reports on maintenance activities, outstanding work orders, equipment breakdowns, and service performance.
• Maintain updated inventories of building equipment, installations, and maintenance tools.
• Track recurring defects and recommend measures to prevent repeated failures.
• Provide technical input for property condition assessments, renovation projects, and capital replacement plans.
• Perform other related duties assigned by the immediate supervisor.