Corporate Loan Officer

Job Purpose

The Corporate Loan Officer is responsible for developing and maintaining partnerships with companies, institutions, and organizations to facilitate payroll-based lending and other employee financial services.

The position will identify potential corporate partners, establish and maintain employer relationships, coordinate employee onboarding, facilitate loan applications and processing, and monitor portfolio performance while ensuring compliance with DIGAF policies and procedures.

1. Key Responsibilities

A. Corporate Partnership Development

Identify and approach potential companies and institutions for payroll-based lending partnerships.

Present DIGAF's corporate lending products and partnership value proposition to employers.

Support the negotiation and establishment of partnership agreements in accordance with approved terms and procedures.

Maintain strong working relationships with HR, Finance, Payroll, and management representatives of partner organizations.

Regularly visit and engage partner companies to strengthen relationships and identify new business opportunities.

Expand the corporate partnership network and contribute to achieving corporate lending targets.

B. Payroll-Based Loan Facilitation

Facilitate employee registration and onboarding under approved corporate partnerships.

Explain DIGAF loan products, eligibility requirements, repayment terms, and application procedures to employees.

Support employees in completing loan applications and submitting required documents.

Coordinate with relevant DIGAF departments for customer verification, credit assessment, approval, disbursement, and repayment processes.

Ensure payroll deduction arrangements are properly established and maintained with partner companies.

Follow up on pending applications and resolve operational issues affecting loan processing.

C. Portfolio Management and Customer Support

Monitor the performance of the corporate loan portfolio assigned to the officer.

Follow up on repayments and coordinate with partner companies regarding payroll deductions and remittances.

Identify overdue accounts and work with Credit Control to support timely recovery.

Maintain regular communication with borrowers and corporate partners.

Handle customer inquiries and complaints and ensure timely resolution.

Monitor customer retention and identify opportunities for repeat lending.

D. Business Development

Achieve assigned monthly and quarterly disbursement, customer acquisition, and portfolio targets.

Identify opportunities to cross-sell DIGAF savings and other relevant financial products to corporate employees.

Develop new employee groups and corporate customer segments.

Conduct presentations, awareness sessions, and financial product orientation for employees of partner organizations.

Maintain a pipeline of prospective corporate partners and regularly report progress.

E. Documentation and Reporting

Maintain accurate records of corporate partnerships, employee registrations, loan applications, and portfolio performance.

Prepare regular reports on:

New corporate partnerships

Employee registrations

Loan applications

Loan approvals and disbursements

Outstanding portfolio

Repayment performance

Delinquency and recovery

Pipeline and business opportunities

Ensure all required documents and partnership records are properly maintained.

Provide timely updates to the Partnership Manager and management.

F. Compliance and Risk Management

Ensure all lending activities comply with DIGAF policies, procedures, regulatory requirements, and approved partnership agreements.

Ensure proper customer identification and KYC requirements are fulfilled.

Maintain confidentiality of customer and corporate information.

Report suspected fraud, irregularities, or policy violations immediately.