Customer Service Manager for Jimma
External Vacancy
Dashen Bank Jimma District is pleased to announce the following vacancy.
Vacancy Details
Vacancy Number: DB_EX/JD/005/26
Vacancy Posting End Date: 06/09/2026
Job Summary
- Customer Service Manager is responsible for leading and managing all customer service functions within the Branch. This includes direct oversight of Senior Customer Service Officer (Cash) and Customer Service Officers (Maker/Checkers), ensuring operational excellence and the consistent delivery of high service standards to achieve elevated customer satisfaction levels, in support of the Bank’s growth.