As a Medical Representative, the role involves promoting company products through professional demonstrations, distributing samples, and collecting valuable feedback from healthcare professionals. It also includes delivering impactful presentations to create awareness and understanding of the products while ensuring a strong and positive brand presence with in the market.
Main Duties & Responsibilities
- Promote the company’s products to potential and existing customers and lead them to make purchases.
- Improve knowledge of the product range
- Identify customers' needs and recommend company products that best fulfill those needs.
- Maintain solid working relationships with new and existing customers via effective communication.
- Plan different promotional activities with in his/her area (CME, Grand round…)
- Regularly assess and updates competitors’ products quality and gaps arrange winning strategy
- Promptly submit if there is purchase orders to sales and tender personnel.
- Adjusts promotional tactics based on tests and new insights in the field
- Resolves customer complaints and queries
- Networking with relevant stockholders searching new business opportunity
- Give market information/updates to ASM/RSM/PM and monitors competitor activity.
- Makes recommendations for the customer and Maintains documentation of customer contact and account updates.
- Prepare, update and keep detailed records of customers/ master call list (MCL)
- Meet and, if possible, create more promotion to exceed sales targets
- Plan work schedules and weekly and monthly timetables with the area sales team or discuss future targets with the area sales manager and product manager
- Stay informed about the activities of health services in a particular area.
- Create, plan, and deliver presentations on company products
- Track all promotional activities in company CRM system and keep current by updated account information regularly
- Develop strong, ongoing relationships with prospects and customers
- Meet and/or exceed quotas
- Coordinate with other team members and departments to optimize the sales effort
- Maintain a strong understanding about product inventory, features and technical specifications to answer specific customer questions.
- Present information about company offerings during trade shows or other large events to potential customers.
- Give customers in-person product demonstrations and details to them about the features and benefits of each item the company offers.