E-Ethio Credit System PLC is looking for a qualified, responsible, and detail-oriented Junior Customer Service Officer for our building located in Legetafo.
The role involves rental accounting, payment collection, tenant/customer service, documentation, and supervision of security and cleaning staff.
Key Responsibilities
- Record and follow up on rent, cost-sharing, and other payments.
- Collect bank advices/payment confirmations and issue official receipts.
- Maintain accurate financial and tenant records.
- Prepare daily financial and operational reports for Head Office.
- Handle tenant inquiries, complaints, and service requests and follow up until resolved.
- Supervise security and cleaning personnel, including attendance, discipline, and performance.
- Coordinate with Finance and General Service departments on building-related matters.
- Report significant financial, operational, safety, security, and tenant issues.