Room Attendant

Job Summary 

Responsible for the overall cleanliness of assigned rooms/suites. Reports maintenance deficiencies in order to maintain rooms/suites in compliance with standards. 

Major Duties

Cleans all rooms assigned as per the housekeeping standards and brand standards which includes but is not limited to cleaning of bed rooms, cleaning of bathrooms, dusting furniture, glass tables, sofas, window glasses and ledges, Vanity counter and sink, shower room, toilet bowl, rim, bidet, bathtub, shower walls, washing ashtrays and waste bins, cleaning mirror, arranging guest clothing, toiletries, electrical equipment, slippers etc, this applies to all the respective shifts.

Also make sure not to use guestroom linen and towels for cleaning rooms and toilets. Strip dirty linens / towels and remove used amenities from room/suite. 

Runs  Daily room status report. Check cart for supplies, stock as needed. Charts all daily activities on progress chart,

Greet guests immediately with friendly/sincere acknowledgement along with smile and eye contact.

Replenish linen and guest amenities. Clean balconies always. Respond to special requests by guests (such as providing extra amenities or service time requests).