Woreda Human Resources for Health (HRH) Health System Strengthening Officer

Medical Teams Calling   

Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world.  

Medical Teams International holds strict child and vulnerable adult safeguarding principles and a zero-tolerance policy for misconduct related to sexual harassment, exploitation and abuse in the workplace and other places where the organization’s activities are rendered. Parallel to technical competence, recruitment & selection, hiring decisions will give due emphasis to assessing candidates' eligibility thorough background checks, police clearance, and professional reference check processes.  

 JOB SUMMARY 

The Primary Health care unit Team Lead will contribute to the calling of Medical Teams International by providing leadership and oversight to the health facility and its staff, ensuring effective delivery of essential health services in line with national guidelines and Medical Teams’s standards. The position ensures high-quality, integrated primary health care service delivery to the community, including refugees, IDPs, and host populations, in accordance with national health policies and Medical Team’s humanitarian standards.   

 ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Provide overall and supervision of health facility staff and ensure delivery of essential health services including OPD, MCH, SRH, nutrition, pharmacy, laboratory, and MHPSS. 
• Lead and manage day-to-day activities of the health facility, ensuring quality, timely, and patient-centered care. 
• Supervise and provide technical support to multidisciplinary teams including nurses, midwives, pharmacists, and other frontline workers. 
• Coordinate the implementation of integrated health services including outpatient, maternal and child health, nutrition, SRH, MHPSS, and referrals. 
• Ensure the facility complies with national and Medical Team’s protocols, including infection prevention and control (IPC), waste management, and rational drug use. 
• Plan and lead regular staff meetings, clinical audits, and performance reviews to promote teamwork and accountability. 
•  Manage medical supplies and ensure timely stock requests, accurate consumption tracking, and proper storage. 
• Oversee patient flow and triage systems to reduce waiting time and improve service efficiency. 
• Lead data collection, HMIS reporting, and ensure accuracy, timeliness, and completeness of health information and activity reports. 
• Support capacity building of staff through mentoring, coaching, and identification of training needs. 
• Liaise with local health authorities, community leaders, and partners to strengthen referral networks and community engagement. 
• Collaborate with Woreda Health Offices and other health actors for effective referral systems, disease surveillance, and health campaigns. 
• Support emergency preparedness and response activities as needed. 
• Maintain staff performance evaluation, attendance, and ensure all staff are working in line with professional conduct of Medical Teams and MoH standards. 
• Serve as a role model in providing compassionate, respectful, and ethical healthcare. 
• Coordinate outreach and health promotion activities with the community and health extension workers. 
• Ensure rational use of drugs such that only essential medications are prescribed and avoid overprescription. 
• Ensure compassionate and respectful care will be provided to all patients who present to the clinic. 
• Maintain a clean and safe working environment, disposing of waste and sharps appropriately. 
•  Support the integration of accountability practices into program activities by following established procedures during planning, implementation, monitoring, and reporting. Help ensure that accountability is reflected in day-to-day tasks, team interactions, and when working with partners or communities. 
• Support safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, Child & Vulnerable Adult protection, and harassment-free workplace policies. Incumbents will remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills which will enable you to promote strong safeguarding practices, understand the child and adult safeguarding policy and procedures, and conduct yourself in a manner consistent with the Safeguarding. 

Medical Teams Calling 

Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world. 

Medical Teams International holds strict child and vulnerable adult safeguarding principles and a zero-tolerance policy for misconduct related to sexual harassment, exploitation and abuse in the workplace and other places where the organization’s activities are rendered. Parallel to technical competence, recruitment & selection, hiring decisions will give due emphasis to assessing candidates' eligibility thorough background checks, police clearance, and professional reference check processes. 

JOB SUMMARY    

Medical Officer contributes to the calling of Medical Teams International by providing quality consultation & health care services for internally displaced people, refugees and host community.The Medical Officer is responsible for delivering high-quality medical care, providing consultations, and supporting patients throughout their treatment journey. This role includes clinical assessments, diagnosis, treatment planning, patient education, and coordinating with multidisciplinary teams to ensure optimal patient outcomes.

 ESSENTIAL DUTIES AND RESPONSIBILITIES 

 Medical / Technical 

• Provide consultations with diagnosis and treatment of illnesses based on the guidelines in Ethiopia and focusing initially on IMCI (Integrated Management of Childhood Illnesses) 
• Support the treatment of co-infections in children diagnosed with severe acute malnutrition and referred to an appropriate outpatient treatment program.  
• Provide appropriate referrals to the medical doctor or to the relevant referral sites in a timely fashion without delays 
• Prescribe medications and instruct patients on correct usage based on guidelines 
• Ensure medical supplies are available and support the projection of needs 
• Provide patient education and instruct on prevention methods for illness, proper nutrition, and hygiene 
• Compile weekly and monthly reports required by the Ministry of Health as well as UNHCR and provide to the clinic in-charge. 
• Follow EPI routine/campaigns sessions at clinic and catchment 
• Follow infection, prevention, and control protocols through maintaining good hand hygiene and appropriately using personal protective equipment 
• Support the integration of accountability practices into program activities by following established procedures during planning, implementation, monitoring, and reporting. Help ensure that accountability is reflected in day-to-day tasks, team interactions, and when working with partners or communities.
• Support safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, Child & Vulnerable Adult protection, and harassment-free workplace policies. Incumbents will remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills which will enable you to promote strong safeguarding practices, understand the child and adult safeguarding policy and procedures, and conduct yourself in a manner consistent with the Safeguarding.

Quality Management 

• Ensure all patients are treated based on the Guidelines of the Ministry of Health and the IMCI guidelines.
• Ensure rational use of drugs such that only those essential for treatment are prescribed. Do not overprescribe. 
• Provide compassionate and respectful care to all patients who present to the clinic. 
• Support other staff and colleagues to maintain good infection control practices to prevent spread of illnesses within the clinic and among the staff.

Mission and project context

Médecins du Monde (MdM) is an international humanitarian organization providing medical care and supporting access to health services for people affected by vulnerability and crisis. MdM-France has worked in Ethiopia since 1986. Under the EHF-funded response in Afar Region, the Midwife will support the quality, continuity and accessibility of maternal, newborn, reproductive and sexual health services at designated health centers, in close collaboration with the Ministry of Health and facility teams.

• Position:                               Midwife
• Project:                                 Ethiopian Humanitarian Fund (EHF) project
• Duty station:                      Afambo or Amibara, Afar
• Reports to:                          Medical Supervisor, with technical support from Medical    Coordinator
• Contract / duration:        Until Oct 14, 2027
• Number of positions:      1(one)

1. Overall purpose of the position

To strengthen the quality and availability of maternal and newborn health (MNH), reproductive health and family planning services at supported health centers, with particular attention to basic emergency obstetric and newborn care (BEmONC), early identification and management of complications, timely referral, respectful care, and capacity-building of health workers in line with national protocols and MdM standards.

1. Key duties and responsibilities

A. Clinical and program support

• Support health center teams to provide safe, evidence-based and respectful antenatal, intrapartum, postnatal, newborn, reproductive health and family planning services within the midwife’s professional scope of practice.
• Support the availability and appropriate delivery of the seven signal functions of BEmONC, in line with national guidelines, facility capacity and the authorised scope of practice.
• Recognize and initiate timely management of obstetric and newborn complications, stabilize patients within available capacity, and arrange timely referral to a facility providing comprehensive emergency obstetric and newborn care (CEmONC).
• Promote correct use and review of the partograph and other approved MCH registers, clinical tools and protocols.
• Provide or support comprehensive abortion care, including safe abortion care and post-abortion care as permitted by Ethiopian national law, Ministry of Health protocols, the provider’s competencies and MdM clinical guidance.
• Ensure confidential, non-discriminatory and survivor-centered care for survivors of sexual and gender-based violence (SGBV), including safe clinical support and referral in accordance with established pathways and informed consent.
• Support infection prevention and control (IPC), safe delivery practices, rational use of supplies and adherence to clinical quality standards.
• Coordinate with the Health Centre Head and relevant departments, including pharmacy, EPI, nutrition and other MCH services, to improve continuity and integration of care.

B. Mentoring, coaching and capacity-building

• Assess the capacity-building needs of health-center staff in BEmONC, partograph use, maternal and newborn care, family planning, comprehensive abortion care (CAC), IPC and respectful maternity care.
• In collaboration with the Health Centre Head and Medical Supervisor, develop and implement practical training, on-the-job mentoring and coaching plans, followed by supportive supervision and skills follow-up.
• Promote the use of national guidelines, standard operating procedures and evidence-based clinical practices, identifying gaps and escalating issues requiring technical support.
• Support facility teams to identify service-delivery gaps in equipment, medicines and consumables, and follow up with the responsible facility and project staff on appropriate corrective action.

C. Supplies and service readiness

• Conduct periodic assessments of MCH and family planning equipment, medicines and consumables, and report stock-outs, shortages, expiry risks or equipment gaps promptly.
• Work with the Health Centre Head and pharmacy staff to support appropriate storage, stock monitoring and rational use of project-provided medicines and supplies, following facility and MdM procedures.
• Monitor service readiness for routine maternity care and BEmONC, and promptly report limitations that may affect safe care or require referral.

D. Referral, monitoring and reporting

• Identify patients who require referral for CEmONC or other specialized services, communicate promptly with the receiving facility and relevant focal persons, and support safe, timely referral in accordance with the established pathway.
• Maintain or support complete, accurate and confidential records for MCH, newborn, family planning, abortion-related and referral services, using approved registers and reporting tools.
• Track referrals and, where feasible, document referral completion and outcomes; submit monthly referral outcome reports to the Medical Supervisor.
• Compile and submit monthly activity reports, including service statistics, training and mentoring activities, referral data, and medicine/consumable needs or consumption, within agreed deadlines.
• Immediately report maternal or neonatal deaths and participate in facility- or woreda-level maternal and perinatal death surveillance and response/audit processes, as applicable, while maintaining confidentiality and a learning-focused approach.
• Review service data regularly with facility staff to identify trends, service gaps and practical improvement actions, and contribute to project monitoring and reporting.