Capacity Building Specialist

Organization: Dugda Children’s and Family Charitable Organization (DCFCO)

Position: Quality Improvement (QI) and Knowledge Management (KM) Specialist

Number Required: 1

Duty Station: Meki, with frequent travel to supported woredas and SNUs

Employment Type: Full-time

Contract Duration: 1 year, subject to budget availability and performance

Salary: Negotiable, based on organizational salary scale and project budget

Gender: Both male and female candidates are invited; women are highly encouraged to apply.

Organizational Background

Dugda Children’s and Family Charitable Organization (DCFCO), in partnership with US-DOS/ISHDO, is implementing the Sustaining Integrated Community HIV Response in Oromia (SICHRO) project under PEPFAR.

The project operates in Meki, Batu, Dodola, Robe, Goba, Ginir, Agarfa, Goro, and Dello Mana towns of Oromia National Regional State.

Its main objective is to strengthen local HIV epidemic control by ensuring:

• 95% of individuals living with HIV know their HIV status.
• 95% of people living with HIV initiate antiretroviral therapy.
• 95% of clients on antiretroviral therapy achieve viral load suppression.

Job Summary

The Quality Improvement (QI) and Knowledge Management (KM) Specialist will lead Continuous Quality Improvement (CQI) activities across supported woredas and health facilities, strengthen QI capacity, coordinate QI projects, document and share best practices, and support data quality and use.

The Specialist will work closely with the M&E team to promote evidence-based decision-making and improve the quality and effectiveness of HIV services.

Key Responsibilities

A. Quality Improvement and Knowledge Management

1. Identify and prioritize performance gaps in the HIV clinical cascade using routine data, dashboards, RDQA findings, and monitoring results.
2. Conduct root cause analysis, process mapping, and other QI assessments with facility and community teams.
3. Assess QI capacity and develop tailored capacity-building plans for government QI committees and project staff.
4. Provide training, mentorship, and on-site coaching on CQI, the Model for Improvement, PDSA cycles, and QI tools.
5. Support QI committees to strengthen governance, meeting routines, documentation, and reporting systems.
6. Lead the design and implementation of 12 QI Mini-Projects across priority SNUs, including development of QI charters, indicators, baselines, and implementation plans.
7. Provide regular technical follow-up, monitor QI project performance, and support teams to test, adapt, and scale effective interventions.
8. Lead end-line assessments and document results, lessons learned, and successful interventions through standardized Change Packages.
9. Maintain a centralized repository of QI documentation, tools, results, and lessons learned.
10. Organize quarterly learning sessions and knowledge-sharing forums to disseminate QI results and best practices.
11. Develop knowledge products, including technical briefs, abstracts, manuscripts, success stories, and case studies.
12. Represent the project in relevant technical working groups, conferences, and learning forums.

B. Data Quality Assurance and M&E Support

1. Collaborate with the M&E Specialist to plan and conduct quarterly RDQAs at SNU and health facility levels.
2. Verify digital data against source documents and support corrective actions to improve data accuracy, completeness, and consistency.
3. Provide technical support to M&E, CEF, and SSW teams on digital data collection platforms, including CommCare and SurveyCTO.
4. Strengthen data collection tools through appropriate validation rules, skip patterns, required fields, and range checks.
5. Participate in quarterly JISS visits using electronic checklists and provide on-site technical support and mentoring.
6. Identify data quality gaps and support facilities to develop and implement corrective action plans.
7. Ensure QI, RDQA, and routine monitoring findings are incorporated into monthly technical reviews and quarterly stakeholder meetings.
8. Support the use of data and learning to inform adaptive management and evidence-based decision-making.
9. Perform other M&E and data quality tasks as assigned by the Project Coordinator or M&E Specialist.

Position Background and Objective

Under the EU-funded INTEPA project, Medical Teams International (MTI) provides financial support to strengthen the capacity of Metema General Hospital to deliver quality specialized healthcare services to refugees, internally displaced populations, and vulnerable host communities. Through this initiative, Metema General Hospital will employ and deploy a qualified Internal Medicine Specialist to expand access to specialized diagnosis and treatment, improve the quality of patient care, and reduce avoidable referrals to tertiary hospitals.

Job Summary

The Gynecologist/Obstetrician (OB-GYN) will provide high-quality, comprehensive, and life-saving reproductive, maternal, and neonatal health care. The successful candidate will manage both elective and emergency obstetric and gynecological conditions affecting the communities in Metema General Hospital.

Key Responsibilities

• Perform life-saving emergency obstetric interventions, including complex Cesarean sections, laparotomies for ectopic pregnancies, hysterectomies, and management of severe pre-eclampsia/eclampsia and postpartum hemorrhage (PPH).
• Diagnose and treat gynecological conditions through outpatient consultations, elective surgeries, and minor procedures.
• Oversee high-risk pregnancy clinics, ensuring proper monitoring, planning, and management for vulnerable mothers.
• Provide compassionate, confidential, and comprehensive medical management for survivors of Sexual and Gender-Based Violence (SGBV) in line with international humanitarian standards.
• Provide technical oversight for comprehensive family planning services and post-abortion care (PAC).Assist in Ensuring MTI’s standard of quality in health services is met
• Provide clinical mentorship and technical guidance to hospital staff.
• Maintain accurate clinical records and adhere to clinical guidelines, infection prevention, patient safety, and professional ethics.
• Promote effective and safe use of available equipment, supplies, and medicines.

Position Background and Objective

Under the EU-funded INTEPA project, Medical Teams International (MTI) provides financial support to strengthen the capacity of Metema General Hospital to deliver quality specialized healthcare services to refugees, internally displaced populations, and vulnerable host communities. Through this initiative, Metema General Hospital will employ and deploy a qualified Internal Medicine Specialist to expand access to specialized diagnosis and treatment, improve the quality of patient care, and reduce avoidable referrals to tertiary hospitals.

1. Job Summary

The Internist will provide high-quality, comprehensive, and non-discriminatory clinical care. The successful candidate will diagnose, treat, and manage acute and chronic adult diseases affecting both the refugee/displaced populations and the host community at Metema General hospital. The role requires managing a high volume of diverse medical conditions, providing clinical leadership, and ensuring equitable access to healthcare for vulnerable groups.

1. Key Responsibilities

Key Responsibilities

• Provide comprehensive medical care: Conduct daily ward rounds in the medical wards, outpatient departments (OPD), and emergency units for both refugee and host community patients.
• Manage chronic and infectious diseases: Diagnose and manage non-communicable diseases (NCDs) like hypertension, diabetes, and cardiac conditions, alongside prevalent infectious diseases (Malaria, TB, HIV, Leishmaniasis, etc.).
• Emergency Response: Provide expert medical stabilization and critical care management for acute medical emergencies.
• Referral Management: Assess and facilitate timely referrals for patients requiring tertiary-level care, ensuring clear communication with receiving facilities.