Job Summary:
The Senior HR Operation Officer is responsible for executing complex HR operational tasks, ensuring compliance with labor law, and providing key support to the HR Operations function. This role often handles sensitive employee data and processes, acting as a point of expertise for payroll, benefits, and HR administration.
Key Responsibilities:
- Ensure employees are paid correctly and on time by accurately processing the monthly payroll, including all variable calculations.
- Administer employee benefits programs, including enrollments, changes, and terminations.
- Maintain the "single source of truth" for employee data by ensuring all personnel files and HRIS records are meticulously accurate and current.
- Handle the end-to-end employee lifecycle administration, from contract preparation to final settlement.
- Prepare and process statutory payments and filings (e.g., pension, income tax).
- Serve as a primary point of contact for employee queries regarding payroll and benefits.
- Mitigate legal risk by ensuring all HR operational practices and documentation are in full compliance with current Ethiopian labor law.
- Prepare regular HR reports, such as headcount, leave balances, and turnover analysis.
- Assist in the development and documentation of HR operational procedures.
- Review and verify HR-related documentation for accuracy and completeness.
- Mentor and provide guidance to junior HR officers.
- Participate in internal and external HR audits.
- Manage the administration of employee leave records.
- Support the onboarding process for new employees.
- Maintain a high level of confidentiality in all HR matters.
- Perform other related duties as required.