Sales Operations & Data Analyst

Job Purpose

The Sales Operations & Data Analyst is responsible for supporting the Sales Department through data analysis, sales performance reporting, business intelligence, sales plan document preparation, KPI monitoring, and operational process improvement. The role ensures that management receives accurate, timely, and actionable insights to drive informed decision-making, improve sales productivity, optimize sales processes, and achieve organizational revenue targets. The position acts as the analytical backbone of the Sales Department by transforming raw sales data into meaningful reports, dashboards, forecasts, and strategic recommendations.

Job Summary

Position Title: Sales Operations & Data Analyst

Reports To: Sales Department Head

Duty Station: Addis Ababa Head Office

Salary & Benefits: Negotiable, commensurate with qualifications and experience

Duties and Responsibilities

1. Sales Performance Analysis

 Analyze daily, weekly, monthly, quarterly, and annual sales performance.

 Measure achievement against revenue, unit sales, lead generation, and conversion targets.

 Identify performance trends, strengths, and improvement opportunities.

 Prepare executive-level sales analysis reports.

 Evaluate project-specific sales performance.

 Monitor sales pipeline health.

 Measure sales productivity across all sales teams.

2. Sales Reporting

Prepare and distribute:

 Daily Sales Reports

 Weekly Sales Reports

 Monthly Sales Performance Reports

 Executive Dashboard Reports

 Lead Performance Reports

 Site Visit Reports

 Conversion Reports

 Sales Activity Reports

Ensure reports are accurate, timely, and consistent.

3. Dashboard Development

Design and maintain interactive dashboards for management, including:

 Revenue Dashboard

 Sales KPI Dashboard

 Sales Funnel Dashboard

 Lead Conversion Dashboard

 Sales Representative Performance Dashboard

 Sales Supervisors Performance Dashboard

 Sales Manager Performance Dashboard

Ensure dashboards provide real-time visibility into business performance.

4. KPI Management

Develop, monitor, and evaluate KPIs including:

Sales Representatives

 Qualified Leads

 Customer Contacts

 Site Visits

 Deals Closed

 Revenue Generated

 Conversion Rate

 Target Achievement

Sales Supervisors

 Team Revenue

 Team Conversion Rate

 Coaching Effectiveness

 Team Productivity

 Sales Discipline

Sales Managers

 Department Revenue

 Forecast Accuracy

 Pipeline Growth

 Team Performance

 Sales Productivity

 Strategic Initiative Execution

5. Sales Planning Support

Support management by preparing:

 Annual Sales Plans

 Quarterly Sales Plans

 Monthly Sales Plans

 Sales Capacity Planning

 Sales Target Allocation

6. Business Intelligence

Analyze:

 Market trends.

 Customer behavior.

 Competitor activities.

 Product performance.

 Geographic sales performance.

 Sales cycle duration.

Provide strategic recommendations to management.

7. Cross-Department Collaboration

Collaborate with:

 Marketing Department

 Finance Department

 Human Capital Department

 Customer Experience Department

 Construction & Engineering Teams

 IT Department

 Executive Management

Ensure accurate reporting and operational alignment.

About You

Job Specification

Educational Qualifications

• Bachelor's degree in Business Administration, Statistics, Economics, Data Analytics, Computer Science, Information Systems, Finance, Mathematics, or any related field.

Professional Experience

• Minimum of 1 year of experience in Sales Operations, Business Intelligence, Data Analysis, Commercial Analytics, or Sales Planning.

• Experience within the real estate industry is preferred

Core Professional Skills

• Microsoft Excel (Advanced)

• Microsoft PowerPoint

• Microsoft Outlook

• CRM Systems (e.g., Odoo, SAP)

• Data Visualization

• Sales Analytics

• Business Intelligence Tools

Behavioral & Functional Competencies

• Teamwork – Strong ability to collaborate across functions and lead teams.

• Multi-Tasking – Ability to manage multiple priorities under tight timelines.

• Strong communication, facilitation, and interpersonal skills.

• High level of integrity, professionalism, and confidentiality.

Requirement Skill

• Attention to detail

• analytical skill;

• Ability to coordinate multiple tasks and work under pressure.

How To Apply

Interested and qualified applicants are required to submit the following documents:

• A Cover Letter

• An Updated Curriculum Vitae (CV)

• Clear scanned copies of supporting documents

All documents must be enclosed into a single PDF file.
Please ensure that the title of the position is clearly written in the Subject Line of your application email as: Subject: Sales Operations & Data Analyst
Applicants may apply through Ethiojobs or via the company email: hr@ovid-realestates.com

Perks + Benefits

Transport Allowance