URGENT VACANCY ANNOUNCEMENT
Position: Sales and Marketing Manager
Company: Marta Food Complex
Working Place: Bahir Dar
Salary: Based on company scale (Very attractive plus commission)
Specific Duties and Responsibilities:
- Plan, organize, direct, coordinate, and control marketing and sales activities, including sales, market research, business development, public relations, advertising, and customer service, as per the required plan and set targets.
- Coordinate the formulation of plan objectives, development of conceptual frameworks, guidelines, and implementation strategies for the department.
- Identify new lines of business or expansion of existing sales; prepare reports indicating a range of business alternatives ranked by desirability and probability of success in terms of cost, profit, effectiveness, and risk.
- Propose strategies to handle future situations affecting business development and sales expansion.
- Analyze sales data and investment opportunities.
- Develop and formulate company goals, objectives, and standards.
- Closely follow actual achievements, compare them with goals, standards, and past performance, and submit performance analyses with appropriate proposals and recommendations to the supervisor.
- Develop performance indicators, evaluation methods, and review techniques to monitor department staff performance.
- Conduct gap analyses comparing planned vs. actual sales results and submit findings with recommendations.
- Develop strategies to ensure business growth and profitability; coordinate studies related to investment and the expansion of products and services.
- Investigate and evaluate opportunities, providing advice based on competitor performance and market changes.
- Identify, analyze, and exploit market opportunities to fulfill company strategic objectives.
- Develop marketing and customer service strategies, designing sales management support systems.
- Ensure customers are well-treated and their inquiries are addressed in a timely, professional manner.
- Investigate irregularities in customer service provision and determine corrective measures.
- Utilize various media channels to promote product features and create awareness for new and existing products.
- Ensure company services and facilities are marketed according to rules and procedures to satisfy customers.
- Regularly assess and evaluate product and service quality, contacting suppliers when customer issues arise.
- Establish a customer-friendly environment and system to enhance business image and stimulate purchases.
- Interpret, implement, and enforce company marketing and sales policies.
- Compile and produce weekly, monthly, quarterly, semi-annual, and annual reports on marketing and sales performance for the immediate supervisor.
- Perform other related duties as required.